SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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Excellent workplace and very friendly staff and workmates.

Technical Support (Former Employee)
Cebu City (Philippines)

I worked at SYKES full-time for less than a year

ProsFollows the labor laws. Knows how to deal with their employees in a proper manner. Has approachable and helpful team leads.

ConsSome people are arrogant. Some team leads are conceited and don't know how to deal with agents in the workfield.

Advice to Senior ManagementKeep up the excellent service.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

My experience with Sykes is remarkable and wonderful.

Customer Service Agent (Former Employee)
Manila, Manila (Philippines)

I worked at SYKES full-time for less than a year


Pros: Very accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on… Cons: None that I can share, cause it was a short stay… Advice to Senior Management: I hope that BPOs or the call center industry would be fair enough to hire employees who have children with special… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

 

Ok to work for a while

Customer Service (Current Employee)
Shannon (Ireland)

I have been working at SYKES full-time for more than a year


Pros: Good salary and good relocation package but you must stay… Cons: Some managers should change job. Half of the management was… Advice to Senior Management: Change some of you More

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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