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2 people found this helpful  

Do not recommend supervisor positions unless you're making a career out of it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Checkout Supervisor, COS in Appleton, WI (US)
Former Employee - Checkout Supervisor, COS in Appleton, WI (US)

I worked at Sam's Club part-time (more than an year)

Pros

Started out as p/t cashier, promoted to COS 9 months later. Advancement/movement opportunities are good, even within your own club. This was a 2nd job for me, and they were pretty good about working around my scheduling needs. Pretty run of the mill cashier position. Big focus on Plus upgrades, but if you formulate a good spiel and genuinely try hard, you'll do fine. I'd say pay was above average for a similar position elsewhere in the same area. Most of the associates in my club (and even some of the managers) were pretty cool to work with.

Cons

The day I became a COS was the day I started to hate my job there; I literally feared going to work. Management will ride you to no end about sales, particularly Plus. Now, I was always pretty good about my own Plus numbers, but I detested having to be responsible for everyone else's as well. Additionally, I had always had a very good rapport with my fellow cashiers when I was one of them, but when I became their boss and had to be the bad guy about Plus, several of them started to hate me. Running a busy front-end can be extremely frustrating; it gets very trying on a Saturday to have to deal with lines 10 deep, 3 cashiers wanting (needing) breaks all at the same time because they're approaching lockout, floor partners being uncooperative and making excuses just because they don't want to help run register, getting glared at and swore at by members while prescanning because there aren't more lines open, having to cover breaks for the door people and cart pushers, on top of being asked by management every 20 minutes what the Plus numbers are. This may just be what some people thrive on. Not me; I was in the process of transferring to a different position (even back to cashier) when I accepted a more lucrative job offer elsewhere.

Advice to ManagementAdvice

Stop focusing so much on Plus. Think of and treat your associates like people, and not as sales machines. Happy associates = productive associates. Mind your staffing in the clubs - ours was horribly understaffed; give your club managers the payroll budgets they need in order to provide great service to the members.

Recommends
Neutral Outlook
No opinion of CEO

1109 Other Employee Reviews for Sam's Club (View Most Recent)

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  1. 1 person found this helpful  

    Good First Job!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Baltimore, MD (US)
    Former Employee - Cashier in Baltimore, MD (US)

    I worked at Sam's Club part-time (more than an year)

    Pros

    Pays well, flexible schedule, a lot of room for advancement. hard to get fired, excellent bonuses

    Cons

    a lot of pressure to sell plus and credits but if you consistently do a great job you get away with a lot! supervisors are young and dumb!! they can never be found when u need them.

    Advice to ManagementAdvice

    Too much office politics to get where u wanna go. They usually pick their favorites, but on the other hand, opportunities come around often. However, most of the managers have been around more that 20 years so its like one big family there. Great atmosphere!!

  2. 1 person found this helpful  

    Large employer so you will meet great friends as well as weirdos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Many Titles in Riverside, CA (US)
    Former Employee - Many Titles in Riverside, CA (US)

    I worked at Sam's Club part-time (more than 3 years)

    Pros

    -Good pay, plus benefits for part timers
    -Many types of jobs, something for everyone

    Cons

    -Cheap on everything
    - Bosses are under pressure so you get a lot of pressure too
    -Expected to do many jobs at once

    Advice to ManagementAdvice

    Help train new people hands on.

    Recommends
    Neutral Outlook
    No opinion of CEO
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