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There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

Setting by a window seat

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Agent in Birmingham, AL (US)
Current Employee - Customer Service Agent in Birmingham, AL (US)

I have been working at Southwest Airlines

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The customers, people I work with, the benefits

Cons

When a customer is it happy

Advice to Management

Inter act with the customers an employees

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  1. Helpful (2)

    great place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Chicago, IL (US)
    Former Employee - Flight Attendant in Chicago, IL (US)

    I worked at Southwest Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    great travel benefits and health insurance as well as pay increases the longer you work there. overall a great environment if you cannot stand the nine to five thing. this allows you to be a more dynamic individual

    Cons

    terrible uniforms, employee review system untrustworthy. remember not to reveal too much to people you don't know. you tend to get close to people quickly but gossip spreads faster in aviation folks..word to the wise. also mind your p's and q's you never know who is watching

  2. Interesting and am embracing it

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative

    I have been working at Southwest Airlines

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Free unlimited flights for you and your immediate family...one 3 day weekend each month. Shift bids given each month. Many, many tenured reps there exceeding 15 and 16 years (good sign)

    Cons

    Lower entry rate of pay, no desks assignment...you may change your desk everyday..altho that would be nice for some reps probably...but you can't be assured you won't find someone sitting in the desk you sat at the day before and wanted to sit there again. Not likely to get a weekend off as a new hire

    Advice to Management

    Keep making employees feel like family.

There are newer employer reviews for Southwest Airlines
There are newer employer reviews for Southwest Airlines

See Most Recent

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