Southwest Airlines

  www.southwest.com
  www.southwest.com
There are newer employer reviews for Southwest Airlines

 

Great, then not so great.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Agent
Former Employee - Customer Service Agent

I worked at Southwest Airlines full-time (more than 8 years)

Pros

Travel benefits, health insurance, pay.

Cons

Management detached from frontline employees.

Advice to ManagementAdvice

Remember where you started.

Disapproves of CEO

501 Other Employee Reviews for Southwest Airlines (View Most Recent)

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  1. 1 person found this helpful  

    Need improvement to be able to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Records Specialist in Dallas, TX (US)
    Current Employee - Records Specialist in Dallas, TX (US)

    I have been working at Southwest Airlines full-time (more than 10 years)

    Pros

    Family within a family, people bond together when there has been a loss of an employee. Company does try at times to keep the company spirit.

    Cons

    We have lost our company spirit, training lacks as it should be, an e-mail is not sufficient. Communication within departments is lacking.

    Advice to ManagementAdvice

    Take the time with all of your employees not just a chosen few.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Undecided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Linthicum, MD (US)
    Former Employee - Customer Service in Linthicum, MD (US)

    I worked at Southwest Airlines full-time (more than an year)

    Pros

    Free travel, plenty of schedule flexibility, met great people

    Cons

    No support from management for All employees, they will "throw you under the bus" when times get tough.

    Advice to ManagementAdvice

    Do what's right and stop conforming to the pressure to "make yourself look good" Support your employees

    Recommends
    Neutral Outlook
There are newer employer reviews for Southwest Airlines

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