Southwest Airlines

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427 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

 

Great, then not so great.

Customer Service Agent (Former Employee)

ProsTravel benefits, health insurance, pay.

ConsManagement detached from frontline employees.

Advice to Senior ManagementRemember where you started.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    an airplane without a rudder~where are we going?

    Operations Agent (Current Employee)

    I have been working at Southwest Airlines full-time for more than 5 years


    Pros: cheap flight benefits~ but flights are always full so forget… Cons: company seems to lack vision. what is the future plan? no competent supervisors~ they're… Advice to Senior Management: figure out ~ where the company is heading and make it happen. hire people who actually… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Need improvement to be able to grow

    Records Specialist (Current Employee) Dallas, TX (US)

    I have been working at Southwest Airlines full-time for more than 10 years


    Pros: Family within a family, people bond together when there has been a loss… Cons: We have lost our company spirit, training lacks as it should… Advice to Senior Management: Take the time with all of your employees not just… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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