2182 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good Company to Work for and Gain experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Store Manager  in  Los Angeles, CA (US)
Current Employee - Retail Store Manager in Los Angeles, CA (US)

I have been working at T-Mobile full-time for more than 5 years

Pros

-Benefits Medical, Dental, vision, and 401K Great and they also offer student assistance and rembursement
-Great company to work for and gain experience in sales with opportunity to move up to management

Cons

-The training is not the best training, its more of hands on training which can be good but bad at the sometime since you'll make plenty of mistakes along the way.
-Upper management is not the best out there a lot of favoritism within the company.

Advice to ManagementAdvice

Promote those who really show the qualities of a leader and coach, not those who spend the most time kissing up to upper management.

Recommends
Neutral Outlook
Disapproves of CEO

Other Reviews for T-Mobile

  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)

    I have been working at T-Mobile as a contractor for more than 3 years

    Pros

    Management is good.
    Employee Friendly policy

    Cons

    i didn't feel any cons

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Customer service supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor  in  Lenexa, KS (US)
    Former Employee - Customer Service Supervisor in Lenexa, KS (US)

    I worked at T-Mobile full-time for more than 8 years

    Pros

    Great co-workers, great benefits, average pay, great on-going training.

    Cons

    stressful work environment, layoff, you have to know someone in the top management to get a promotion easily.

    Advice to ManagementAdvice

    company needs to really consider the damage that outsourcing has done to the business. they also need to stop forcing reps to do sales and change customer service metrics to how they were few years back.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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