242 Employee Reviews (View Most Recent)

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I love working for this company, however prepare for long hours

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager
Current Employee - Store Manager

I have been working at The Body Shop full-time for more than a year

Pros

Encouraged to speak up and share ideas
Fantastic network of fellow managers for support and spirit-lifting!
Beautiful products, customer engagement and shop floor environment

Cons

A lot is demanded from managers and assistant managers. You'll either embrace it (expected to 'run' your business rather than turn up and set up, close down and go) or you'll buckle.
Long hours - expectation is to be present and work at least 30 minutes before and after you're rota'd (and therefore paid) for every day but this is often more.

Advice to ManagementAdvice

Be realistic about the working hours required of managers/assistant managers and reflect that in the weekly scheduling if you cannot reflect it in pay.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for The Body Shop

  1.  

    Working Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Body Shop

    Pros

    Great people, very nice atmosphere.

    Cons

    Lots of changes causes disruption amongst employees

    Advice to ManagementAdvice

    Trust your staff!

  2. 1 person found this helpful  

    Overall good part-time work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Salesperson  in  Richmond, BC (Canada)
    Former Employee - Seasonal Salesperson in Richmond, BC (Canada)

    I worked at The Body Shop part-time for less than a year

    Pros

    Body Shop has a systematic training sessions on how to become a good salesperson, I was given a booklet and the manager played a video tape on how we, as sales, should make approched to customers and how to introduce products based on customers' needs, as well as problem solving skills.
    Nice work environment.

    Cons

    We were asked to put on at least seven different kinds of makeup(foundation, blush, eye shadow, mascara, lipstick) for work and the manager had to be able to tell the seven, not a big deal, but I found seven is a little excessive for me.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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