U.S. Bank
3.2 of 5 1,192 reviews
www.usbank.com Minneapolis, MN 5000+ Employees

1192 Employee Reviews (View Most Recent)

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It's a bank job...expectations should be met accordingly

Teller (Former Employee)
Vancouver, WA (US)

I worked at U.S. Bank full-time for more than a year

ProsGreat coworkers, managers who seem to really care about your success and wellbeing, paid holidays and never have to work late night hours. There's plenty of room for career growth if you like the work, and working in a banking environment allows for a better understanding of personal finance.

ConsIt's a sales job through and through. Customer assistance is expected and required (as it should be), but the most "successful" tellers are the ones who convince the most customers to get loans by talking to a banker. There's nothing wrong with this--banks have to make money, but retail banks located in less-frugal areas are at a significant advantage, as US Bank is very picky as to who they loan money to. Standing in a teller window for an entire workday can get extremely boring. Customers who don't know how to handle their own money can get very angry, sometimes even borderline violent. Robberies are more frequent than one would expect, and can be pretty scary.

Advice to Senior ManagementTone down the "sales" aspect of the teller job, and let them focus their energy on assisting customers with everyday transactions.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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US Bank is a great place to start your career

Systems Analyst (Current Employee)
Saint Paul, MN (US)

I have been working at U.S. Bank full-time for more than 5 years


Pros: Great management team, cannot ask for more. Cons: Techonology could be better to put employees further ahead. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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Good opportunities to learn banking industry.

Customer Service Representative (Current Employee)
Seattle, WA (US)

I have been working at U.S. Bank full-time for more than 3 years


Pros: Learn a lot in the International Banking Division. I.E. Bank… Cons: Lack of growth opportunities and benefits are not good. Advice to Senior Management: None. Yes, I would recommend this company to a friend More

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