There are newer employer reviews for U.S. Bank

 

It's a bank job...expectations should be met accordingly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Teller in Vancouver, WA (US)
Former Employee - Teller in Vancouver, WA (US)

I worked at U.S. Bank full-time (more than an year)

Pros

Great coworkers, managers who seem to really care about your success and wellbeing, paid holidays and never have to work late night hours. There's plenty of room for career growth if you like the work, and working in a banking environment allows for a better understanding of personal finance.

Cons

It's a sales job through and through. Customer assistance is expected and required (as it should be), but the most "successful" tellers are the ones who convince the most customers to get loans by talking to a banker. There's nothing wrong with this--banks have to make money, but retail banks located in less-frugal areas are at a significant advantage, as US Bank is very picky as to who they loan money to. Standing in a teller window for an entire workday can get extremely boring. Customers who don't know how to handle their own money can get very angry, sometimes even borderline violent. Robberies are more frequent than one would expect, and can be pretty scary.

Advice to ManagementAdvice

Tone down the "sales" aspect of the teller job, and let them focus their energy on assisting customers with everyday transactions.

Recommends
Negative Outlook
Approves of CEO

1503 Other Employee Reviews for U.S. Bank (View Most Recent)

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  1.  

    US Bank is a great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Saint Paul, MN (US)
    Current Employee - Systems Analyst in Saint Paul, MN (US)

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    Great management team, cannot ask for more.

    Cons

    Techonology could be better to put employees further ahead.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good opportunities to learn banking industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Seattle, WA (US)
    Current Employee - Customer Service Representative in Seattle, WA (US)

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Learn a lot in the International Banking Division. I.E. Bank to Bank Communication, Letter of Credit.

    Cons

    Lack of growth opportunities and benefits are not good.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for U.S. Bank

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