There are newer employer reviews for USAA

2 people found this helpful  

Not good, unhealthy work environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Representative in Colorado Springs, CO (US)
Current Employee - Senior Representative in Colorado Springs, CO (US)

I have been working at USAA full-time (more than 8 years)

Pros

bonus, 401k, walking trail, bank on premises to get your money

Cons

Poor management, unable to write consistent performance reviews and not able to figure out that employees talk to each other and figure out they are not equal , and are discriminatory. Unequal pay for performance., also they say it is ok to cheat on statistics used in the reviews., in other works no two employees do same stuff or have exact same skills, they ID candidate ahead of time. they a

Advice to ManagementAdvice

Fire a few of you. Stand up to upper management on how to treat employees instead of driving them away , treat them with dignity and respect. Don't abuse power. You are greedy and only think of yourselves and getting your big bonus at the end of the year not caring about how this affects the employees states of mind....ect...Dont find error in all calls like required, coach to avoid error instead.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

820 Other Employee Reviews for USAA (View Most Recent)

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  1.  

    Awful deal for the family if planning to relocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java Developer in San Antonio, TX (US)
    Current Employee - Java Developer in San Antonio, TX (US)

    I have been working at USAA full-time (less than an year)

    Pros

    Bigger and stable company with good asset

    Cons

    They offered my spouse and they say its a family relocation. How is that possible when the other person will not be offered after the interview.

    Advice to ManagementAdvice

    If both are unfit for the position, then I agree, there is a reason not to offer the other person a job. When wife has worked for very good companies as full time employee, they denied her and offered only the husband which is not fair for the family to relocate to that place. DISGUSTING!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good company, from the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Claims Adjuster III
    Former Employee - Auto Claims Adjuster III

    I worked at USAA full-time (more than an year)

    Pros

    Good benefits; 401k, health, bonuses
    Several Amenities such as gyms, cafes, etc
    Good amount of time off

    Cons

    A lot of work and stress for little pay
    Poor work life balance
    Inconsistency between managers
    Heavy Micromanagement
    High stress environment
    A lot of coworkers but no time to get to know them
    Seemed like once training was completed for one position it was very difficult to move out of that department

    Advice to ManagementAdvice

    Gain some consistency, and trust that your employees can accomplish their job without constantly being monitored

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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