Williams-Sonoma

  www.williams-sonomainc.com
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608 Employee Reviews (View Most Recent)

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Lackluster management and no growth opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations Manager  in  City of Industry, CA (US)
Former Employee - Operations Manager in City of Industry, CA (US)

Pros

40% associate discount, well-known brand name,

Cons

Promotions not based on performance, bureaucratic org structure, lack of clear direction, poor morale among associates, benefits significantly reduced in 2009, lack of trust in management team members, mid level management not involved in decision making process

Advice to ManagementAdvice

Make an effort to recognize team members based on their performance

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for Williams-Sonoma

  1. 3 people found this helpful  

    working in the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    Pros

    There is great talent and opportunity at Williams-Sonoma with their network of brands and the quality of professionals that attracts.

    Cons

    They processes are backwards and very slow, they are not open to change, and the upper management makes approvals difficult and is quick to point fingers when business gets tough instead of pulling their teams together.

    Advice to ManagementAdvice

    Purge some creative leaders and look for freshness in leadership that will take Williams-Sonoma to a new level for the 21st century.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Serious support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Bellevue, WA (US)
    Former Employee - Sales Associate in Bellevue, WA (US)

    Pros

    Williams-Sonoma is serious about customer care and supporting their staff. Questions are addressed and answered. Customers and quality of product are the two most important factors driving their business.

    Cons

    The computer system makes it difficult to follow up with clients and takes to much time to enter in client information. Because of this follow up is almost impossible.

    Advice to ManagementAdvice

    You care about the quality of your product line, because you understand that quality matters. However, when it comes to your POS and computer system, it becomes difficult to maintain that quality of service with substandard programs and equipment.

    Recommends
    Positive Outlook
    Approves of CEO
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