Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more
There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

Great Place to work

  • Senior Management
Current Contractor - Customer Care Representative in Chesapeake, VA (US)
Current Contractor - Customer Care Representative in Chesapeake, VA (US)

I have been working at Xerox as a contractor (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Xerox provides a wonderful environment for it's employees to work. They offer competitive pay and friendly employees. The training centers create a great environment for learning, with top notch tools and resources to complete the job.

Cons

Some of the downfalls are the occational system issues and communication separation between employees and management. The biggest con is the project based environment and the manner in which they dismiss temporary employees.

Advice to Management

Please communicate to employees better.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (2)

    Coworkers on my team were fun to be around and very helpful at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Federal Way, WA (US)
    Current Employee - Customer Service Representative in Federal Way, WA (US)

    I have been working at Xerox full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Watching the supervisors act like idiots whenever a team made their call commit for the week.

    Cons

    Surveys that affected your pay if you got a low score no matter what you did for the customer. 3 failed surveys in one month and you were fired

    Advice to Management

    Get rid of the surveys.. That's one of the reasons there is such a high turnover.

  2. Senior Customer Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Engineer in San Diego, CA (US)
    Current Employee - Customer Service Engineer in San Diego, CA (US)

    I have been working at Xerox full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very professional company. Fights to keep their business.

    Cons

    Very demanding and high pressure.

    Advice to Management

    Recoginze your first line people more with non-soft recognition (show me the money!)

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

Work at Xerox? Share Your Experiences

Xerox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.