There are newer employer reviews for YMCA

 

Love the atmosphere and environment of the YMCA!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Event Planner and Youth Coordinator  in  Middletown, NY (US)
Former Employee - Assistant Event Planner and Youth Coordinator in Middletown, NY (US)

I worked at YMCA part-time for more than 5 years

Pros

People and events, interactions with upper management and also the members relationship with staff and vice versa is always positive.

Cons

Not always given the credit for what you have done.

Advice to ManagementAdvice

Very willing to listen.

Recommends
Positive Outlook
Approves of CEO

1412 Other Employee Reviews for YMCA (View Most Recent)

Sort: Rating Date
  1.  

    Great company to work for based on community involvement...little financial compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Sales Advisor  in  Saint Paul, MN (US)
    Current Employee - Membership Sales Advisor in Saint Paul, MN (US)

    I have been working at YMCA full-time for more than a year

    Pros

    Some really great coworkers
    Opportunity for personal growth

    Cons

    Sometimes ideas are outdated
    Some employees are only still working there because they have forever and don't do any work
    Little financial benefit

    Recommends
    Positive Outlook
  2.  

    High employee turnover is the direct result of poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Water Safety Instructor  in  Greenfield, WI (US)
    Former Employee - Water Safety Instructor in Greenfield, WI (US)

    I worked at YMCA part-time for more than a year

    Pros

    Free access to gym-health club facitlities, many nice members and nice workers at the lowest levels of the organization. Sometimes, the kind of camaraderie that is created by really mean and inept management occurs, and that part can result in good friendships (not unlike the friendships forged in crises, disasters, and combat).

    Cons

    Even comparing to other non-profits, where crisis management, budget shortfalls and understaffing are the norm, the Y is notably poorly run. Towards the top, there's a mentality that the proper model for operation is the American Megacorporation, so in dozens of inappropriate ways they try to run like Walmart, McDonald's or United Airlines. However, aside from jingositic lipservice, there is no real investment in frontline workers, there isn't even much respect or support for functional levels of morale. Mid and lower level managers are selected for narrow rule enforcement enthusiasm, and misapplied corporate jargon is repeated like mantras: "be professional" (which means, be subservient and obsequious), "be customer friendly" (avoid complaints from the more generous White middle class donors by selectively enforcing or ignoring safety rules for the favored clients). It's hard to believe this is a Christian organization, as they have institutionalized a complete disregard for the human needs and viccissitudes of the army of low paid bottom level workers and volunteers. Put more simply, the organization is downright mean to its staff, starting somewhere way above my paygrade, not just trickling down, rather pouring down as a crushing waterfall to the lower levels. It's just not that hard to notice that YMCA workers are treated poorly, constantly worried about their jobs, overly disciplined. At the Southwest location where I worked the most, non-White employees had the shortest lifespan, complaints from openly racist patrons weren't questioned, instead, suspensions and firings were immediate. An illogical and dizzying array of health, safety, and other rules were partially, selectively enforced, depending on who specifically the clients were, and since this was all quite unofficial, quite the minefield for new workers. I saw many workers suspended and fired for enforcing posted rules against the favorite patrons (percieved to be better donors). I saw workers fired for all sorts of very petty reasons, two lifeguards were fired for reading lifeguard magazines when there was no one in the pool, another lifeguard was fired for swimming when there was no one in the pool; a gym attendant was fired for reading a book. The most loyal workers, the ones coming in on short notice to cover the many suddenly open shifts resulting from the high turnover and low morale, those workers were usually on the firing line first - the long hours exposed those most dependable workers to the meanest supervisors over the most critical times, and violating one of the numerous senseless work rules would be inevitable. Thus, there was a built-in incentive to minimize vounteering to cover extra open shifts, resulting in a chronic situation of being shorthanded, also creating pressure to slip on the many work rules. Employee discipline could best be described as Draconian, many of the mid and lower level supervisors clearly relished being mean to the workers, many of the latter being young people on their first jobs, retired people who were scrapping to get by after unfair pension or retirement plan changes screwed up their golden year plans, and teachers and other underpaid workers on second, or even third jobs.

    Advice to ManagementAdvice

    Trying to emulate large profitable monopoly corporations is ill-advised. Get back in touch with your Christian roots (and this coming from a non-Christian!). Christ's teachings of compassion, brotherly love, forgiveness, all need to be worked into the daily operation of the Y. Lower and mid-management level supervisors shouldn't be enforcer and rule follower types, they should be teacher types, or even actual teachers, people who care about people, people who are capable of common sense understanding, compromise and humane sympathy. If rules can't be universally applied and enforced for all patrons, then change or remove the rules. Stop being hypocritcal, either openly allow promiscuous behavior in the men's locker room, or stop playing the YMCA song incessantly!

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for YMCA

Worked for YMCA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.