hmv

  www.hmvgroup.com
  www.hmvgroup.com
There are newer employer reviews for hmv

 

It's a job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Stock Clerk in Pickering, ON (Canada)
Former Employee - Stock Clerk in Pickering, ON (Canada)

I worked at hmv

Pros

It's a comfortable pace, you get to work around a music minded environment, helping people find the newest Celine Dion album is ultra rewarding.

Cons

Minimum wage jobs suck. You are in a busy mall over the holidays earning only enough money to get yourself home on the bus and if lucky a meal while you are there.

Advice to ManagementAdvice

Keep on doing what you do... taking advantage of consumers with your overpriced, outdated technology.

Disapproves of CEO

29 Other Employee Reviews for hmv (View Most Recent)

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  1.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training

  2.  

    Facing the music...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Temp
    Former Employee - Seasonal Temp

    I worked at hmv full-time (less than an year)

    Pros

    Getting to listen to new music
    Friendly team of colleagues
    Had a rota system so got to mix tasks up a bit
    Lenient with piercings and weird hair colours
    Watching the managers sweat when the CEO turned up for a visit.

    Good hours for a temporary contract
    Discount despite being a temp.

    Cons

    Worked at a Pop-up store, was told we would get 60p above minimum wage during interview, then we were texted later that it was in fact minimum wage.

    Thought working in HMV would be dynamic and interesting, but turned out to be a soulless profit making exercise. Maybe I've been watching the movie 'Empire Records' too much.

    Took the fun out of customer service and retail by treating customers like gods.

    Some of the tasks we were told to were a bit silly.
    (1) Stand at the entrance and hand out offer leaflets, of which customers would pick up then discard in various places around the store, e.g inside DVD cases.
    (2) Walk around the store in a clockwise fashion and approaching customers and asking if they need any help, while your colleague would do the same, so you would end up annoying customers twice. Also to hand out more leaflets.
    (3) The mentioned walk was briefly updated with the most ridiculous thing ever. We had to selotape DVD's together like you would be holding a spread deck of cards, and you would hold this in 1 hand while offering assistance. Bizarre marketing ploy.

    We were also told despite being on a 6 week contract, that there would be possibilities for career opportunities at the closest permanent store, but we were told strictly no positions will be available by other management. Very confusing.

    Oh and the pink Tshirt. Not so good for guys

    Advice to ManagementAdvice

    Better pay and don't bend the truth about permanent opportunities.

    Recommends
    Neutral Outlook
There are newer employer reviews for hmv

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