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Enterprise Rent-A-Car
2.9 of 5 1,680 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees

Enterprise Rent-A-Car Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

2.9 1,680 reviews

                             

72% Approve of the CEO

Enterprise Rent-A-Car Chairman and CEO Andy Taylor

Andy Taylor

(1,084 ratings)

48% of employees recommend this company to a friend
1,679 Employee Reviews
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Great experience...long hours!

Area Rental Manager (Former Employee)
Bath, England

I worked at Enterprise Rent-A-Car full-time for more than 7 years

ProsOpportunities for advancement
Great coworkers
Discounted car rental rates

ConsLong hours
Stressful when understaffed
Expected to go above and beyond for service even if it means staying late after work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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HR Intern

Human Resources Intern (Former Employee)
Egham, England

I worked at Enterprise Rent-A-Car as an intern for less than a year

ProsThe group I was employed with were very easy to get along with and quite helpful. I was given ample amounts of responsibility from the get-go and was included on many important projects. The culture at ERAC really embraced innovation, and I felt that the management was receptive to new ideas.

ConsI was often times not given specific deadlines to know when to have projects completed.

Advice to Senior ManagementKeep being open to innovation, and ensure specific deadlines for projects are properly communicated.

Yes, I would recommend this company to a friend

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13 year career in 2 countries

Anonymous Employee (Former Employee)
Birmingham, England

I worked at Enterprise Rent-A-Car full-time for more than 10 years

ProsGreat people overall
Promoted and paid based off performance
Very good career advancement if you can make it past first 12 to 18 months
Extremely stable company with very strong senior leadership
Learn valuable skills s
Like leadership, sales, negotiation, and top notch customer service

ConsLong hours
Starting salary well below average
High turnover of employees with only half of all starters staying after first year

Advice to Senior ManagementPay higher starting salary and retain more talent
You seem to think 56% Management Trainee retention is good but it is not.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A useful stepping stone but not the meritocracy it claims to be

Branch Manager (Former Employee)
Birmingham, England

I worked at Enterprise Rent-A-Car full-time for more than 7 years

ProsYou can learn a lot about running a branch in a short space of time. The people make it worth while and the managers meetings in Orlando are a nice perk.

ConsThey claim to reward hard work. They don't - they reward success and often success at ERAC is determined by many factors outside your control - demographics, residual car values etc. Hours can be long and go unrewarded.

Advice to Senior ManagementShow more flexibility in your promotion criteria - ensure the best people rise to the top not the people at the best branches. There's a huge difference. Having worked in U2 (Uk West Mids) there are many area managers and others in corporate that should not be where they are.

Yes, I would recommend this company to a friend

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Accounting Assistant

Accounting Assistant (Former Employee)
London, England

I worked at Enterprise Rent-A-Car full-time for more than a year

ProsMakes me feel comfortable, job security, friendly environment.

ConsSometimes, need to stay longer to get the end of month reporting..

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Long unrewarded hours, massively sales focused, stressful.

Management Trainee (Current Employee)
Manchester, England

I have been working at Enterprise Rent-A-Car full-time for less than a year

ProsGood team, some people really do care about the customers. Good all round business experience.

Cons60 hours a week, pay is too low for the work you do. Training is hit and miss and they are cut throat in terms of promotions. Sales, sales, sales or you get nowhere. Under a lot of pressure from senior management, when things are not always in your control.

Advice to Senior ManagementThe pay is way too low for the amount of work put in. And there is no work/life balance.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Good training in management but not all it claims to be...

Branch Manager (Former Employee)
Birmingham, England

I worked at Enterprise Rent-A-Car full-time for more than 7 years

ProsGood training and a good insight into how to run a business which reflects well to future employees.
It can be fun - young energetic staff.

ConsThey claim they reward hard work - they don't. they reward on profit and penalise those who work in unprofitable branches often due to factors beyonbd your control.
Claims also to be a meritocracy - it is not. Poor employees get promoted and good ones missed! (I was a manager so I'm not bitter)
Long, long unrewarded hours.

Advice to Senior ManagementCan be quite condescending.

Yes, I would recommend this company to a friend

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Hands on

Management Trainee (Former Employee)
Swindon, Wiltshire, South West England, England

I worked at Enterprise Rent-A-Car as an intern for less than a year

Prosgiven strong responsibility. professional structure

Conscut throat environment with sales

Advice to Senior Managementfor the type of industry management focus on customer care is correct

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Management Trainee Internship at Gatwick Airport... definitely an experience!

Management Trainee Intern (Former Employee)
Gatwick, England

I worked at Enterprise Rent-A-Car full-time for less than a year

ProsGreat atmosphere; friendly colleagues; busy & varied; sales focus with rewards; opportunities for graduate progression.

ConsNo work-life balance; long, unsociable shifts at airport location; no stability - either manically busy or dead quiet.

No, I would not recommend this company to a friend

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Great career prospects but long hours

Management Trainee (Current Employee)
Slough, Berkshire, South East England, England

I have been working at Enterprise Rent-A-Car full-time for more than a year

ProsCan progress to branch manager within 3 years if you are focused and willing to work hard. You learn all the skills required to run and manage a business from finance, customer service, people management, marketing, sales etc

Cons55-65 hour weeks, they expect everything from you. It's very difficult to progress past branch manager and get into a back office job. Rather low paid £18000 a year to start considering the hours you put in

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Enterprise Rent-A-Car – Why Work for Us?

Looking for Success? It starts with Enterprise. It’s what we know best. As a growing industry leader, we can take your career just about anywhere. Since 1957, we’ve put innovative ideas and thinking into the hands of… Full Overview

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