Glassdoor is your free inside look at Enterprise Rent-A-Car reviews and ratings - including employee satisfaction and approval ratings for Enterprise Rent-A-Car CEO Andy Taylor. All 1,679 reviews are posted anonymously by Enterprise Rent-A-Car employees.
72% of the CEO
Andy Taylor
I worked at Enterprise Rent-A-Car full-time for more than 7 years
Pros – Opportunities for advancement
Great coworkers
Discounted car rental rates
Cons – Long hours
Stressful when understaffed
Expected to go above and beyond for service even if it means staying late after work
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-11 05:54 PDT
I worked at Enterprise Rent-A-Car as an intern for less than a year
Pros – The group I was employed with were very easy to get along with and quite helpful. I was given ample amounts of responsibility from the get-go and was included on many important projects. The culture at ERAC really embraced innovation, and I felt that the management was receptive to new ideas.
Cons – I was often times not given specific deadlines to know when to have projects completed.
Advice to Senior Management – Keep being open to innovation, and ensure specific deadlines for projects are properly communicated.
Yes, I would recommend this company to a friend
2013-05-13 10:52 PDT
I worked at Enterprise Rent-A-Car full-time for more than 10 years
Pros – Great people overall
Promoted and paid based off performance
Very good career advancement if you can make it past first 12 to 18 months
Extremely stable company with very strong senior leadership
Learn valuable skills s
Like leadership, sales, negotiation, and top notch customer service
Cons – Long hours
Starting salary well below average
High turnover of employees with only half of all starters staying after first year
Advice to Senior Management – Pay higher starting salary and retain more talent
You seem to think 56% Management Trainee retention is good but it is not.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-12 14:23 PDT
I worked at Enterprise Rent-A-Car full-time for more than 7 years
Pros – You can learn a lot about running a branch in a short space of time. The people make it worth while and the managers meetings in Orlando are a nice perk.
Cons – They claim to reward hard work. They don't - they reward success and often success at ERAC is determined by many factors outside your control - demographics, residual car values etc. Hours can be long and go unrewarded.
Advice to Senior Management – Show more flexibility in your promotion criteria - ensure the best people rise to the top not the people at the best branches. There's a huge difference. Having worked in U2 (Uk West Mids) there are many area managers and others in corporate that should not be where they are.
Yes, I would recommend this company to a friend
2013-04-02 12:26 PDT
I worked at Enterprise Rent-A-Car full-time for more than a year
Pros – Makes me feel comfortable, job security, friendly environment.
Cons – Sometimes, need to stay longer to get the end of month reporting..
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-09 12:19 PST
I have been working at Enterprise Rent-A-Car full-time for less than a year
Pros – Good team, some people really do care about the customers. Good all round business experience.
Cons – 60 hours a week, pay is too low for the work you do. Training is hit and miss and they are cut throat in terms of promotions. Sales, sales, sales or you get nowhere. Under a lot of pressure from senior management, when things are not always in your control.
Advice to Senior Management – The pay is way too low for the amount of work put in. And there is no work/life balance.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-12 07:36 PST
I worked at Enterprise Rent-A-Car full-time for more than 7 years
Pros – Good training and a good insight into how to run a business which reflects well to future employees.
It can be fun - young energetic staff.
Cons – They claim they reward hard work - they don't. they reward on profit and penalise those who work in unprofitable branches often due to factors beyonbd your control.
Claims also to be a meritocracy - it is not. Poor employees get promoted and good ones missed! (I was a manager so I'm not bitter)
Long, long unrewarded hours.
Advice to Senior Management – Can be quite condescending.
Yes, I would recommend this company to a friend
2013-01-16 08:28 PST
I worked at Enterprise Rent-A-Car as an intern for less than a year
Pros – given strong responsibility. professional structure
Cons – cut throat environment with sales
Advice to Senior Management – for the type of industry management focus on customer care is correct
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-11-16 13:09 PST
I worked at Enterprise Rent-A-Car full-time for less than a year
Pros – Great atmosphere; friendly colleagues; busy & varied; sales focus with rewards; opportunities for graduate progression.
Cons – No work-life balance; long, unsociable shifts at airport location; no stability - either manically busy or dead quiet.
No, I would not recommend this company to a friend
2012-10-24 12:47 PDT
I have been working at Enterprise Rent-A-Car full-time for more than a year
Pros – Can progress to branch manager within 3 years if you are focused and willing to work hard. You learn all the skills required to run and manage a business from finance, customer service, people management, marketing, sales etc
Cons – 55-65 hour weeks, they expect everything from you. It's very difficult to progress past branch manager and get into a back office job. Rather low paid £18000 a year to start considering the hours you put in
2012-10-14 14:23 PDT
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