Epsilon

www.epsilon.com

Epsilon Reviews

Updated 27 January 2015
Updated 27 January 2015
316 Reviews
3.0
316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
165 Ratings

Review Highlights

Pros
  • Work/Life balance is said to be important but I think that depends on your supervisor (in 19 reviews)

  • Your allowed to work from home when you are sick (in 11 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 28 reviews)

  • The HR team would ask managers to not blame on upper management but tell the employees they got what deserved which is not true (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interesting, a learning experience, yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Epsilon

    Pros

    It is a professional company - you will, for example, get your computer, phone and other equipment within a few days of joining. The benefits are excellent, including death in service, health and pension. The people are lovely - not a single person I dislike

    Cons

    Promotion opportunities are dire. The cost cutting in these hard times, whilst ostensibly understandable, is incredibly demotivating. They expect long hours and huge commitment, with little reward. People are not appreciated for what they do.

    Advice to ManagementAdvice

    Promote people who deserve it - listen to your own management team. Value your employees, and don't assume that 'kick offs' and naff Christmas do's will substitute for proper appreciation.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Hard work rewarded with great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Lafayette, CO (US)
    Current Employee - Business Systems Analyst in Lafayette, CO (US)

    I have been working at Epsilon full-time (less than a year)

    Pros

    You can work from home after a certain amount of time at the company. Good amount of free floating vacation days. Good benefits.

    Cons

    There can be a slight isolated feeling due to the fast growth and independent working styles.

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    Great experience, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst, I in Irving, TX (US)
    Current Employee - Business Systems Analyst, I in Irving, TX (US)

    I have been working at Epsilon full-time (less than a year)

    Pros

    Hard working team
    fulfilling
    Good environment
    freedom
    Humor encouraged

    Cons

    Long hours
    Mediocre pay
    Growth opportunities are unclear
    Says yes to client a little too often.

    Positive Outlook
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  5.  

    Good place to start career..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Francisco, CA (US)
    Current Employee - Senior Manager in San Francisco, CA (US)

    I have been working at Epsilon full-time (less than a year)

    Pros

    Lots of projects, lots of opportunities to learn new technologies and process.

    Cons

    compensation and benefits are ok. Too much internal politics and not enough attention payed to people doing the work. Treats everyone like a commodity.

    Advice to ManagementAdvice

    Better profit sharing, need better understanding of company's value preposition. The company is in transition phase with mergers and acquisition so too much chaos and clients see the chaos.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Good company but the department you're in can make a huge difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management in Westminster, CO (US)
    Current Employee - Account Management in Westminster, CO (US)

    I have been working at Epsilon

    Pros

    Epsilon is part of Alliance Data Systems in Texas and this brings some advantages namely in benefits. Company culture is positive and profiessional and employees are treated well for the most part. Salaries appear to in line or above average the position. One big pro: there are a lot of very smart people at Epsilon and it's great to work in an environment with some brain power.

    Cons

    Some groups are not so great to work in because of the managers in charge. These are in the minority, but it's apparent since positons in those groups are almost never filled internally. With ADS, HR is or downgrading positions for new recq and so salaries appear to be trending down.

    Advice to ManagementAdvice

    Evaluate your managerst to ensure they meet the company culture and maintain positive morale. A few bad apples...

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Network Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon

    Pros

    Very good place to work to get experience working with different platforms

    Cons

    work life balance is not good at all work long hours

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Corporate powerhouse, Canadian unit lagging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non Operations in Toronto, ON (Canada)
    Current Employee - Non Operations in Toronto, ON (Canada)

    I have been working at Epsilon

    Pros

    Corporate - profitable, strong investments, accessible leadership, good values and solid benefits

    Cons

    No clear corporate vision for CDN market, lack of investment, laughable planning, no career opportunities, US driven leadership lacks understanding and is disconnected

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    No opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Irving, TX (US)
    Former Employee - Business Systems Analyst in Irving, TX (US)

    I worked at Epsilon full-time (more than 5 years)

    Pros

    Epsilon attracts really good people. Most were friendly and easy to work with.

    Cons

    I worked at Epsilon for a few years and saw many people come and go at all levels. They do great at getting good people in the door but retention is a huge issue for many reasons. The opportunities for advancement to the next level are few are far between. Only a select few make it, if you have the right connections.

    Doesn't Recommend
  10.  

    A good place to work. Great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Irving, TX (US)
    Former Employee - Manager in Irving, TX (US)

    I worked at Epsilon full-time (more than a year)

    Pros

    Overall a good place to work. The company is a leader in its industry and has developed very powerful digital marketing technologies. You can learn a lot here about digital marketing and the technology that drives it.

    The company has a great college recruitment program and hires top notch graduates. It's a great place to start a career.

    The company works hard at employee satisfaction. They usually act on feedback from the annual employee sat survey.

    Cons

    The company organization is matrix and account based. This makes it difficult at times to get the functional components of each account team in sync and supporting each others' goals. On the account I was on there was a lot of competition among the senior managers and a lot of favoritism.

    Recommends
    Positive Outlook

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