Epsilon Reviews

Updated 28 October 2014
Updated 28 October 2014
291 Reviews
3.2
291 Reviews
Rating Trends

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Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
153 Ratings

Review Highlights

Pros
  • Work/Life balance is said to be important but I think that depends on your supervisor (in 19 reviews)

  • Your allowed to work from home when you are sick (in 11 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 28 reviews)

  • Some of the office politics can get to you if you're not in upper management but I feel all companies have this to some degree (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interesting, a learning experience, yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Epsilon

    Pros

    It is a professional company - you will, for example, get your computer, phone and other equipment within a few days of joining. The benefits are excellent, including death in service, health and pension. The people are lovely - not a single person I dislike

    Cons

    Promotion opportunities are dire. The cost cutting in these hard times, whilst ostensibly understandable, is incredibly demotivating. They expect long hours and huge commitment, with little reward. People are not appreciated for what they do.

    Advice to ManagementAdvice

    Promote people who deserve it - listen to your own management team. Value your employees, and don't assume that 'kick offs' and naff Christmas do's will substitute for proper appreciation.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Database Developer in Dallas, TX (US)
    Current Employee - Associate Database Developer in Dallas, TX (US)

    I have been working at Epsilon full-time (more than an year)

    Pros

    fast paced, forward thinking company

    Cons

    a little disorganized and hectic

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    High longevity of current employees, cooperative/mutually-helping work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Lafayette, CO (US)
    Current Employee - Senior Software Engineer in Lafayette, CO (US)

    I have been working at Epsilon full-time (more than 8 years)

    Pros

    The Lafayette office still has a small-company feel, as projects and teams are small. Most of the current employees at this location are from the Abacus and Online teams. During busy times, food is often provided for client-support roles, and also for anyone having to work outside of normal business hours for special projects or events.

    Lots of opportunities for community-service involvement, including charity fund-raising events, and Habitat for Humanity (for which the company will pay your time off).

    Cons

    Now a very large company, composed of many different divisions which were formerly separate companies that Epsilon has acquired over the past 8 years. The result is that corporate-level integration of communication and IT infrastructure isn't fully baked yet.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Epsilon is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Developer in Irving, TX (US)
    Current Employee - Senior Database Developer in Irving, TX (US)

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    Creative, friendly, dedicated, lots of energy, flexible and collaborative work environment. Learned a lot on an intense 2 month system build.

    Cons

    You really have to put in the time and effort long term in order to be recognized, would think that if the performance and dedication is there, the rewards would come quicker.

    Advice to ManagementAdvice

    Keep the communication open at all levels, love the current direction.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epsilon full-time

    Pros

    Epsilon is a good place to work

    Cons

    Not a lot of process to tremendous pressure to get things done

    Recommends
    Positive Outlook
  7.  

    Always evolving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative Position in Columbus, OH (US)
    Current Employee - Creative Position in Columbus, OH (US)

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    Most of my co-workers are good people and play well with others. Management quality seems to be hit or miss. Some have been great, some not so much. The PTO time is generous with three weeks vacation and five sick days starting. Stock purchase plan available and since it's a large, constantly-growing company, this is beneficial. Work/Life balance is said to be important but I think that depends on your supervisor.

    Cons

    Turnover rate seems high on the account side, but creatives tend to stay longer. It doesn't seem that promotions happen very often because management roles are usually searched for outside of the company. Compensation, for me, is poor. There are others in my same position that makes a substantial amount more than myself but we are supposed to get a salary evaluation soon that will hopefully "even everyone out". Depending on your manager, work/life balance can differ. Some of the clients are very demanding.

    Advice to ManagementAdvice

    Communication is the MOST important thing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Hard to Work when your managing Politics and doing online training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in New York, NY (US)
    Current Employee - Data Analyst in New York, NY (US)

    I have been working at Epsilon full-time (more than an year)

    Pros

    People, benefits, flexibility, access to clients, lunch once a month and nice pens. Good internal pr for employees and charitable opportunities to give back.

    Cons

    Too much time wasted on politics and covering people off internally as opposed to working with clients on solutions. i think the company needs to evaluate the happiness factor. Some days its like a library there with no energy.

    Advice to ManagementAdvice

    Stop hiding and filling out forms. Start engaging and having real conversations. Email is not a substitute for a conversation. People still like to engage with each other. Try it, its good.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Sr Database Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Developer in Wakefield, MA (US)
    Current Employee - Senior Database Developer in Wakefield, MA (US)

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    excellent work life balance
    company is very stable and is making progress and becoming leader in database marketing

    Cons

    dosent seem to use new technology
    need to make more effort to retain talent
    salary raise and bonus is very poor

    Advice to ManagementAdvice

    need to train present employees to new technology

    Neutral Outlook
  10.  

    High growth, stable company with incredible people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Wakefield, MA (US)
    Current Employee - Manager in Wakefield, MA (US)

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    Company is in high growth mode both organically and through acquisition which creates many internal opportunities. The people are among the most collaborative and conscientious I have ever worked with. Onsite gyms and cafés in most locations. Investing heavily in hiring and training new college grads. Compensation and benefits are very competitive, plus there is an excellent 401k matching, tuition reimbursement and employee stock purchase plan.

    Cons

    Due to the fast growth and number of acquisitions, the company is not as cohesive as it could be. Some facilities and internal technology needs upgrading.

    Advice to ManagementAdvice

    Would like to see more of the large company profits shared with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A great place to work with talented and dedicated co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX (US)
    Current Employee - Anonymous Employee in Irving, TX (US)

    I have been working at Epsilon full-time (more than 8 years)

    Pros

    A strong company with a broad range of solutions. Good company values and leadership in most cases (with typical isolated exceptions found in most large companies). By and large, this is one of the best organizations I have worked with. Lots of personal growth and training potential.

    Cons

    Growth and promotion is often difficult to obtain and can be very political in certain groups. Ask about this specifically when interviewing.

    Advice to ManagementAdvice

    Managers need to value dissenting views from experienced employees when a chosen direction may not be to the benefit of the company and/or its clients. This is not an issue with all groups, but should be stressed across the board. Lend an ear to those who seem to cry wolf - they may be onto something.

    Recommends
    Neutral Outlook
    Approves of CEO

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