Glassdoor is your free inside look at Equifax reviews and ratings - including employee satisfaction and approval ratings for Equifax CEO Rick Smith. All 113 reviews are posted anonymously by Equifax employees.
51% of the CEO
Rick Smith
Current Employee – been working at Equifax full-time for more than 7 years
Pros – Good work/life balance. Provides great training/growth opportunities.
Cons – Levels of bureaucracy sometimes cause delays on projects (ex: multiple people needing to approve deliverables or expenses)
2012-09-24 19:33 PDT
Current Employee – been working at Equifax full-time for more than a year
Pros – excellent world wide bureau with high brand recall.start up with opportunity to learn and do multiple roles across differnt industry segments
Cons – smaller set up so beyond a point opportunity to grow is limited. slower to change due to all rechnology initiatives happen from the atlanta office
Advice to Senior Management – recognise talent and try to use resource more efficiently. become more adaptible
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-25 09:09 PDT
1 person found this helpful
Current Employee – been working at Equifax full-time for more than a year
Pros – Visionary company. Equifax is in the position for great growth. Company has a clear focus on being the industry leader.
Management is very good.
Company has a very good culture
Cons – There are a lot of people that have been with the company for 20 - 40 years. While this is a good thing, some ideas are hard to advance. New management has addressed this issue and we are consistently pushed to think outside the box.
Advice to Senior Management – Continue to do what you do. Knowing that there are limited opportunities for vertical advancement, as in most companies, look for horizontal advancement opportunities.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-07 04:53 PDT
2 people found this helpful
Current Employee – been working at Equifax full-time for more than 8 years
Pros – - Vacation (and you will need every ounce of it)
- Benefits (use it before it changes)
- 401K Matching
Cons – This is the worse company I have every worked for.
Upper management is dillusion at best (full of themselves at worst). The technology being utilized by workers is outdated.
The need to "be seen" is so problematic that people who want raises and promotions seem to intently slow down other departments by adding ridiculous steps into an already disfunctional process for fulfilling sales orders.
New products are introduced to the sales teams but operations is never told how to fulfill them once they are sold. Therefore, the sales rep ends up not only losing their sale but has to field calls from an irate customer on the issue for weeks.
Lying is a part of the corporate structure ... an entire team in operations was lied to about their job going away for months, they were let go 6 months after the first question was asked about their positions being terminated.
Sales is in such a dissaray, that you can boost a dying book of business up by 16% in 2 quarters and still be repremanded or fired because the book of business did not reach 100% of goal as a result of the last rep who had it.
Overworked, lied to and humiliated in meetings ... not worth it. It was an okay company when I started 8 years ago, but it has gone down hill for anyone NOT in upper management. I only stayed for the benefits but now it's not worth it and I'm looking for the door!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-26 07:42 PDT
1 person found this helpful
Former Employee – worked at Equifax full-time for more than a year
Pros – * Good Pay if your have the skills
Cons – * 60+ hours a week
* On call all the time
* You work around the clock several times I had to take calls into the work and coming home
* I would normally get calls at 3am and work them till 9am then get a call from upper management to come into the office
* On most bridge calls there is a lot of blame shifting, yelling, and name calling.
* When I took vacation time I was told to keep my phone on me so that I can work from vacation
* I also had a manager cancel my vacation the week before my trip the reason behind was "because I can" $$$ down the drain
Advice to Senior Management – learn to care about others
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-25 08:44 PDT
Current Employee – been working at Equifax full-time for more than a year
Pros – health benefits, retirement, co-workers, business relationships
Cons – micro-management, accountability, extremely disorganized, overworked, one worker holds the job of 3
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-15 16:20 PDT
Current Employee – been working at Equifax full-time for more than 8 years
Pros – Good health plan and other benefits
Professional work environment
Encourages individual growth and advancement
Cons – Smaller Equifax owned divisions can get lost in the shuffle as overall corporate success determines all. Unreachable profit goals are often set, effecting bonuses and wage increases.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-07 06:45 PDT
Current Employee – been working at Equifax for more than a year
Pros – nothing, good locatin, good hours, no weekends, no holidays, flexible schedules
Cons – alot, employee disrespect, no employee appreciation, maintence, and cleanliness of building are very slacking. Pay is well below average
No, I would not recommend this company to a friend
2012-09-08 19:12 PDT
2 people found this helpful
Current Employee – been working at Equifax full-time for more than 8 years
Pros – Great technology...stable company...technology center has a great location in the suburbs of Atlanta. Company working to improve work environment (current technology center is outdated, needs an overhaul).
Cons – Flexible work hours are offered as a positive of the job - but not honored. Working parents beware. Environment is clique-y. Not yet operated as single entity - can have conflict within different organizations supporting the same end goal.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-10 04:12 PDT
Current Employee – been working at Equifax full-time for more than 3 years
Pros – Great labor environment and comfortable place in order resources and payment
Cons – May be has not enough space to grow professionally
Advice to Senior Management – None
Yes, I would recommend this company to a friend
2012-07-20 21:06 PDT
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