Equifax Reviews

Updated 24 August 2014
Updated 24 August 2014
201 Reviews

2.9
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
134 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One little push and it could be a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  London, England
    Current Employee - Business Analyst in London, England

    I have been working at Equifax full-time for more than 3 years

    Pros

    Good salary and benefits package excellent pension scheme. Varied, often interesting work, good work life balance too and some really good people to work with. It feels a better place now than it did a few years ago.

    Cons

    Poor Career progression, some departments in the past have been utterly demoralising, regular rounds of redundancies, so go elsewhere for job security.

    Advice to ManagementAdvice

    Trust your people more, they work hard and are very commited.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    I have benefited from a culture of intelligent execution and meritocracy, working with very intelligent people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time for more than 5 years

    Pros

    I get rewarded for delivering on promises and executing projects. Rather than getting blamed for taking risks, I am encouraged to take more. I am surrounded by intelligent people and am encouraged to lead them.

    Cons

    We do a horrible job of demand management and so we always have more work than we can finish. At times the matrix organization makes it difficult to get things done without significant coordination.

    Advice to ManagementAdvice

    Continue to grow leadership and stop outsourcing so much middle career work to contractors and offshore.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Little opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Some of the most collaborative folks I've worked with.

    Cons

    Seriously lacking in innovation and opportunities for advancement. So when a great employee maxes out in current role, they leave for more stimulation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Frustrated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Equifax full-time for more than 5 years

    Pros

    I have a job at the moment.

    Cons

    After years with this company they have managed to decrease pay, increase insurance and demote salary pay to hourly pay. We now have to punch a time clock that is micro-managed to the fullest extent. We are not able to move with out being spied upon from a dictating manager whom i am not sure how remains to keep the position. They say they are flexible with schedules and have gave you the tools to allow this however over the last year the flexibility has been removed little by little. It has been extremely frustrating to begin a career with this company to love and respect it and years later feel used and abused. This has turned into a typical corp. enviornement where you are just a number and the go green means make the employees hate it enough to leave so they can down size through attrition. I have come to believe they can careless if you are happy with this company. It is a political nightmare. FYI most are looking for new employement and will leave in a heartbeat if givin the right opportunity to run.

    Advice to ManagementAdvice

    I am not sure how or why you choose you leaders however I have found that some are less then qualified. You may want to start doing more inhouse survey's of your manager/directors and cleaning house once you view the survey's. Your decisions to go green and overhaul the salary to hourly structure has cause horibble issues with these employees. Talk about a slap in the face! That is an ultimate demotion. Maybe you should do the same for yourself and see how that works out for you! You should take a lesson on treat others as you would like to be treated you may be able to create a more friendly enviornment. The only reason i can see that you would treat your employees so awful would be to lower your cost through "attrition". If this was your goal i believe you are exceeding your goal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    freindly management and employees, new technologies

    Cons

    limited scope of career progression, unattentive senior management

  7.  

    Growth focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Technology  in  Atlanta, GA (US)
    Current Employee - Vice President Technology in Atlanta, GA (US)

    I have been working at Equifax full-time for more than 10 years

    Pros

    Great people. Strong culture centered around growth and new product innovation. New culture has GE influence brought in from Rick Smith.

    Cons

    Older technology and legacy systems need upgrading and not a lot of focus on core infrastructure

    Advice to ManagementAdvice

    More focus on innovations that directly benefit clients and profits will take care of themselves.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work..allows you to utilize a lot of their tools to be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Raleigh, NC (US)
    Former Employee - Customer Service in Raleigh, NC (US)

    I worked at Equifax full-time for more than a year

    Pros

    Good work environment. Employee friendly, work hard and get noticed for promotions

    Cons

    Not a lot of jobs offered in certain areas.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good job but not much advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Research Analyst
    Current Employee - Data Research Analyst

    I have been working at Equifax full-time for more than 3 years

    Pros

    Good pay, decent benefits and good work/life balance.

    Cons

    There is not much room for advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I had a very positive and fulfilling experience at Equfiax.

    Former Employee - Account Executive  in  Chicago, IL (US)
    Former Employee - Account Executive in Chicago, IL (US)

    I worked at Equifax full-time for more than 5 years

    Pros

    Great benefits and aggressive compensation plan.

    Cons

    High management turnover rate.
    Indecisive senior leadership.

  11.  

    It is an ok place to work, it is getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  McLean, VA (US)
    Current Employee - Anonymous Employee in McLean, VA (US)

    I have been working at Equifax full-time for more than 3 years

    Pros

    Compensation is good, time off is flexible and the beneifts are good. There are some changes that have happened but it appears to be moving in a more positive direction.

    Cons

    Lack of transparency from upper management is an issue. Additionally there is a clear deliniation between jobs and levels here. One certainly knows where one is in the pecking order. And sometimes it is quite uncomfortable.

    Advice to ManagementAdvice

    Think outside the box. Promote from within. And treat people like you care. It would be easier to like this job if we were not constantly watching jobs be sent offshore. AskHr, AskLegal, when a person has a question for HR they do not want to have an answer from an anonymous person in India.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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