Expedia Reviews

Updated 27 August 2014
Updated 27 August 2014
853 Reviews

3.6
853 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Expedia President and CEO Dara Khosrowshahi
Dara Khosrowshahi
584 Ratings

Review Highlights

Pros
  • The company is really a fun place to work and embraces a great work life balance (in 117 reviews)

  • Benefits include travel benefits and co-workers love to talk about travelling (in 60 reviews)


Cons
  • work/ life balance *might* make up for this when compared to some companies (in 36 reviews)

  • Without close personal relationships to senior management you will hit a ceiling in your development (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    never ending learning adventure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Expedia full-time for more than 5 years

    Pros

    The best, most intense and interesting learning experience ever. The moment you know what you do and start wearing your hat in a cosy way, something is bound to change and kick you out of that comfort zone into new challenge. Every day I come to a different work. Challenging, rewarding, crazy fast-paced, great for learning and development if you raise your hand and and are proactive about it. No one will offer you opportunity just because you sit at your desk and look fabulous. Not even because you are fabulous at what you do. You need to keep volunteering to take the extra work and help with another project and create your own chance to learn. No classrooms needed. Just tons of proactive attitude and willingness to try new things.

    Cons

    You have to perform outside of the standard scope of your duties to be promoted to the level you would have operated at for while beforehand. "Prove you can do it" approach

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager  in  London, England
    Former Employee - Senior Account Manager in London, England

    I worked at Expedia full-time for more than 3 years

    Pros

    Bright people, great offices and some exciting opportunities. Good package.

    Cons

    Very political and too many restructuring/re-org:s which is unsettling. One day you are in the right team and then the politics change and you are suddenly in "the wrong team" and worry about being the next one be out the door in a reorg. Probably not the best place for women.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Decent place to be if you can get a full term contract.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Expedia full-time for more than a year

    Pros

    The London office is brilliant compared to other places I've worked at; how could it not be with as many free cokes as you want and a roof terrace to look out over London with a bit of lunch? I've also found that if you really apply yourself there are opportunities to move on and up within the company - my initial contract was a third party, 6 month one and now I'm on a contract without a specified end date. I haven't come across any office bullies or anyone who's into being an spiteful/rude for the sake of it so far, which makes getting through the day fairly easy. The fact I can have my headphones in unless making phone calls helps, too.

    Cons

    When you work on content it can be frustrating that the company ethos is pretty fixed on the use of technology. Try to get some variation into the work you're doing or you'll hear every tick and tock from your watch. The main problem, though, is that anyone on a normal contract has to leave for at least 6 weeks after 2 years of continuous employment with the company. I think it's some sort of workaround for them to avoid having to give people full employees' rights, but whatever the reason they've lost a lot of good people because of it.

    Advice to ManagementAdvice

    I really think the 2 year contract business seriously needs to be looked into.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Localization Quality Manager  in  London, England
    Current Employee - Localization Quality Manager in London, England

    I have been working at Expedia full-time for more than 3 years

    Pros

    very good work/family life balance

    Cons

    leass opportunities to move up in my career

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Extremely innovative and great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Expedia full-time for more than 3 years

    Pros

    The team atmosphere is great and everyone works together, people just help eachother out all the time. Also there are no internal hierarchies, everyone treats everyone the same way. They are really innovative and try to improve their processes ALL THE TIME. Everyone is really nice and super creative, and you get praised and compensated all the time.

    Cons

    As in any big company, I guess the amount of work is sometimes a little bit too much, although you always get rewarded for it one way or another.

    Advice to ManagementAdvice

    Nothing to suggest really, all managers I had were really nice and super flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    All good

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senor Director  in  London, England
    Current Employee - Senor Director in London, England

    I have been working at Expedia full-time for more than 3 years

    Pros

    money security is important and offers you good comp plan vs, others companies.

    Cons

    Political, very political. Moves very slowly

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    The worse work experience I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Content Coordinator  in  London, England
    Former Employee - Web Content Coordinator in London, England

    I worked at Expedia full-time for less than a year

    Pros

    As a temp, I had a good salary, and never had to do extra hours, always leaving at 5.30pm. The monthly drinks were nice. Expedia was my first job as a foreigner in London and launched my career in tourism.

    Cons

    Because I was a temp, I had to be paid through an umbrella, following multiple problems (never paid on-time, manager forgetting hours, etc. I had to fight for 2 months to get my money back, around £1,500). I was asked to do quantity - the quality being the worse I've ever seen. The management was terrible, people were arrogant and the opportunity of evolving non-existing. Processes are too strict and have to be followed in every single case even though it is often absurd.
    Employement conditions are terrible - my contract was a trick for getting the most of it without any respect, my binomes were employed in Manilla, had to work at night in a cellar. I was made redundant because Expedia decided to relocate to Greece, offering half of my salary to unskilled people (I was hired for doing French content, they hired non native French there), for working in terrible conditions (non air con, 10h work per day, 15min lunch break, etc.).

    Advice to ManagementAdvice

    Read above and learn from your mistakes: respect people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Lacks culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Marketing Manager  in  London, England
    Former Employee - Online Marketing Manager in London, England

    I worked at Expedia full-time for more than a year

    Pros

    Undoubtedly, the marketing budgets are huge. The office is smart like a googleplex. Strategy is aggressive and salaries are very competitive, with good benefits like car allowance and full family healthcare. Plust travel discounts for personal travel. And a lot of business travel depending on the division and team.

    Cons

    The company is too large and there's no culture embedded in the daily work. It lacks a passionate leader. The centre of power is the US headquarters. Any other offices lack political power and depend on what takes place outside their region. VPs and Senior Directors move around and get fired too often - a bad message from the top management. It doesn't inspire confidence.

    Advice to ManagementAdvice

    Work for your employees and customers - not for the shareholders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great company but career progression is slow and unbalanced across the org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative  in  London, England
    Current Employee - Administrative in London, England

    I have been working at Expedia full-time for more than a year

    Pros

    Great offices, travel discounts, high level leadership good, social young staff, work hard play hard attitude.

    Cons

    Slow progression in some teams, the company should try to develop more internal up and coming members of the team rather than hire externals. Salary increases are very low which in some cases force people to leave in order to get a jump in base (often just to match your roles market value). Change management poor and rushed.

    Advice to ManagementAdvice

    There has been a lot of attrition and change recently but management should ensure that the culture does not change with that.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    The culture here is exceptional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Global Learning Organisation  in  London, England
    Current Employee - Senior Director, Global Learning Organisation in London, England

    I have been working at Expedia full-time for less than a year

    Pros

    Expedia take the time to recruit like minded professional people. That means there is a great culture when you start. There is trust that you will deliver and it's the most high performing culture I have been a part of (and I used to work for Apple!) The sentiment of "hire great people and get out of their way" is totally understood. I have freedom to deliver exceptional work here.

    Cons

    Honestly, I have been here for nearly a year and struggle to honestly find any cons.

    Advice to ManagementAdvice

    More opportunities for leadership teams to meet and share & network (not just the women!).

    Recommends
    Positive Outlook
    Approves of CEO

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