Experian
2.8 of 5 203 reviews
www.experiangroup.com Dublin, Ireland 5000+ Employees

Experian Reviews

Updated Apr 21, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 203 reviews

                             

54% Approve of the CEO

Experian CEO and Director Don Robert

Don Robert

(118 ratings)

41% of employees recommend this company to a friend
203 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good work life balance, great office culture and great hardworking people to work with"
    in 16 reviews
  • "Good benefits, decent time off, plenty of telework opportunities"
    in 19 reviews
Cons:
  • "Senior management consistently purging resources to meet bottom line numbers"
    in 16 reviews
  • "Not enough work-life balance or work from home opportunities (they frown on it, it seems)"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • No Opinion of CEO

 

Experian-DA review

Intern (Former Employee)
Nottingham, England

I worked at Experian as an intern for more than a year

ProsRespected work-life balance.
Long-term career opportunities.
Great company culture.

ConsLower than average salaries and bonuses.

Advice to Senior Managementn.a.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Target driven with no loyalty to staff

Account Manager (Current Employee)
London, England

I have been working at Experian full-time for more than 3 years

ProsInteresting work
Good location easy commute
There is a sense of trying to serve charities
Ftse 100 firm
Nice enough colleagues

ConsUnrealistic expectations
Poor work life balance
Self serving management with no foresight beyond the bottom line
Archaic HR policy
Real information does not flow despite a deluge of emails and intranet sites which are supposed to deal with this.
Insular Departments
Huge staff turnover

Advice to Senior ManagementIf you really cared about people you'd find and release talent that you did not know you had. Results focused policies only lead to harassed, bullied staff who eventually quit. Most of these people want to contribute and are loyal but leave because they feel used and unappreciated.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Experian are a great company to work for

Global Interal Communications (Current Employee)
London, England

I have been working at Experian full-time for less than a year

ProsOpportunity to develop
Actively encouraged to progress, particularly if you drive yourself forward
Opportunity for global mobility
Great co-workers
Good working culture
BUPA
Opportunity to invest in share save scheme

ConsLots of silo'd business units
Can be difficult to find out who you need to speak with unless you have a good network of contacts
Different divisions working separately as opposed to one seamless united front, unless the client is a strategic client

Advice to Senior ManagementEnsure opportunity to learn about all aspects of the business is actively encouraged
Maybe strip out some of the many layers in some of the business units
Give some people job titles that accurately reflect what they do

Yes, I would recommend this company to a friend

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2 people found this helpful  

A fast growing global business that continues to grow and has great prospects in the BRIC economies. Very stable

HRBP (Current Employee)
Nottingham, England

I have been working at Experian full-time for more than 8 years

ProsClear strategy, great CEO, has grown up alot since floated in 2006 and for anyone who wants to get diverse experience in a fast growth business, it still has plenty to offer. People are very friendly and want to help, there is a good team ethic through the business, which has grown alot over last few years. Benefits package is generally good overall, but base pay is no more than market average.

ConsSnr HR leadership team is OK, but by no means world beating and the organisation has outgrown current HRD. The rewards for Snr people seem at odds with other people lower in the organisation, so it would be nice for some of the great growth and results to trickle down. For people who perform, there is great experience to gain, albeit this doesn't always follow with promotions and reward, which can/will frustrate the ambitious There is a frustrating tendency to recruit externally for Snr roles, rather than use talent internally, which is far cheaper and much lower risk of failure.

Advice to Senior ManagementLook inside the organisation to promote to more snr roles and be prepared to take a risk, there are lots of talented people looking for that next step

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It has helped to put my work life in perspective

Project Manager (Former Employee)
London, England

I worked at Experian full-time for more than a year

ProsThe people are nice
Location is great
Some of the work is actually quite interesting
Plenty of potential to unlock

ConsThe work is not challenging
Long working hours
Big machine that takes a long time to change
Salary is not great given the effort required

Advice to Senior ManagementListen to your staff, there is reason for large numbers of people leaving.

No, I would not recommend this company to a friend

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Money grabbing

Anonymous Employee (Current Employee)
Nottingham, England

I have been working at Experian

ProsThe pay is good and the people who work there are mostly nice however it is call centre based so employees lack empathy

ConsTheir terms and conditions are misleading

Advice to Senior ManagementEmploy better managers who listen to employees for the need for change

Yes, I would recommend this company to a friend

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Interesting but challenged by politics and red tape

Anonymous Employee (Current Employee)
Nottingham, England

I have been working at Experian

ProsSome good people who work hard, fairly good facilities, light and spacious office.

ConsToo much politics, decisions taken behind closed doors, things get more complicated every time senior management says they will get simpler, great emphasis on employee monitoring, too much emphasis given to sharesholders. Whether the area goes well or not this makes little difference to the employees, except for redundancies when it doesn't go well. Loyalty is a one way ticket.

Advice to Senior ManagementListen to your employees, use common sense in decisions not just the endless data compiled on databases that doesn't always reflext reality. Appreciate the value of experience in employees rather than substituting with cheaper new workers, preferably abroad.

No, I would not recommend this company to a friend

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STOP the Finance department from running everything !!

Anonymous Employee (Current Employee)
Nottingham, England

I have been working at Experian

ProsSome really good enthusiastic people.
Passion for the company

ConsTargets in the UK are far too high in certain parts of the business, relative to market growth

Advice to Senior ManagementChange the culture in Nottingham, good people in the company who talk common sense need to be listened to.

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complex

Anonymous Employee (Current Employee)
London, England

I have been working at Experian

ProsBright, intelligent people who are very capable

ConsToo many layers and a relutance to be bold

Advice to Senior ManagementEmpoer people

Yes, I would recommend this company to a friend

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Good potential for long term career prospects in terms of experience but slow career progression and low pay.

Analyst (Current Employee)
Bradford, Yorkshire and the Humber, England

I have been working at Experian

ProsGood people and friendly place to work. Potential for good experience and to take on responsibility at an early stage in your career. Experience of the full project lifecycle and client facing work with the possibility of moving to other areas of such a large business.

ConsRecent salaries low in comparison to similar jobs elsewhere, particularly in Analytics roles. No clear salary bands so secrecy surrounds the pay of colleagues and no clear idea of what you may be earning in 4 years time. Reluctance to promote in lean times with the focus on the individual proving they have earned an average review rating. Reliant on your line manager and relationship with them for prospects (as anywhere I guess!). Prospects likely to improve when the economy picks up and money isn't as tight.

Advice to Senior ManagementAddress the above!

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Glassdoor is your free inside look at Experian reviews and ratings - including employee satisfaction and approval ratings for Experian CEO Don Robert. All 203 reviews are posted anonymously by Experian employees.