Experian Reviews

Current Employee – been working at Experian

Pros – Some good people who work hard, fairly good facilities, light and spacious office.

Cons – Too much politics, decisions taken behind closed doors, things get more complicated every time senior management says they will get simpler, great emphasis on employee monitoring, too much emphasis given to sharesholders. Whether the area goes well or not this makes little difference to the employees, except for redundancies when it doesn't go well. Loyalty is a one way ticket.

Advice to Senior Management – Listen to your employees, use common sense in decisions not just the endless data compiled on databases that doesn't always reflext reality. Appreciate the value of experience in employees rather than substituting with cheaper new workers, preferably abroad.

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – Some really good enthusiastic people.
Passion for the company

Cons – Targets in the UK are far too high in certain parts of the business, relative to market growth

Advice to Senior Management – Change the culture in Nottingham, good people in the company who talk common sense need to be listened to.

Current Employee – been working at Experian

Pros – Bright, intelligent people who are very capable

Cons – Too many layers and a relutance to be bold

Advice to Senior Management – Empoer people

Yes, I would recommend this company to a friend

Current Employee – been working at Experian

Pros – Good people and friendly place to work. Potential for good experience and to take on responsibility at an early stage in your career. Experience of the full project lifecycle and client facing work with the possibility of moving to other areas of such a large business.

Cons – Recent salaries low in comparison to similar jobs elsewhere, particularly in Analytics roles. No clear salary bands so secrecy surrounds the pay of colleagues and no clear idea of what you may be earning in 4 years time. Reluctance to promote in lean times with the focus on the individual proving they have earned an average review rating. Reliant on your line manager and relationship with them for prospects (as anywhere I guess!). Prospects likely to improve when the economy picks up and money isn't as tight.

Advice to Senior Management – Address the above!

Current Employee – been working at Experian

Pros – Breadth of product and service offerings in relation to those required in the market are comprehensive and wide reaching.
Things are improving internally - but its a slow process in a large organsiation.
There are some (actually many) really bright and passionate people in Experian.
Restructures are often done with the right motives and ideas in mind in response to market and business challenges.
Experian are very mindful of their reputation and the needs of a listed business.
The company has launched a number of internal initiatives relating to centralised services and development programmes that will in time add great value to the organsiation and its employees.
Variety of clients, divisions and international opportunity for those that want to take the chances that regularly emerge.

Cons – Organisation could join product and service offerings together for greater impact in the marketplace.
Poor reward and recognition model that doesn't deal with cross over between divisions with clients with different propositions for the same problem.
Heaviliy centralised internal support teams leading to poor Executive decision making and local team support who see numbers but not reality of business.
Things are improving but, as with all large organsiations, its moving very slowly which can be very frustrating for employees.
Annual restructures.
There are a number of long termers who live in the past but do what is required to get by and pay the bills - their passion for the business they work in has long since gone.

Advice to Senior Management – Consider the employees and communicate more appropriately to avoid issues with second guessing and rumours that destabilise good people who move on before rumours and non-issues are clarified.

Former Employee – worked at Experian

Pros – Integrated Marketing salary was good for those who joined from former Clarity Blue.

Cons – Senior management always behave like headless chickens. They lack vision. Manangers are shuffled frequently for no reason. Senior people (even technical side) just do not listen to others. They have some shambolic in-house tools which they always try to impose on all projects.

Advice to Senior Management – Get some competent people in management. Listen to what developers are saying. Get rid of obsolete technologies.

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – Lots of potential in terms of data and resources, it's a big company and quite secure, so that's good.

Cons – Numbingly stupid bureaucrats dog any attempt at innovation, self-expression or fun. Everything moves very slowly and the incentives to work with other parts of the business are not in place, so no-one even tries to.

Advice to Senior Management – Integrate the various bits of the business better - no-one knows what anyone else is up to, nor indeed what other bits of the business do. Sack the whole HR department.

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – Posh sounding name. Sounds good when u say you work for Experian.

Cons – Bullying is quite bad. Low morale. High turnover. Staff don't communicate well with other departments. Antiquated systems in place. Stuck together using gaffer tape.

Advice to Senior Management – Sort out the bullying issues. Invest some money in decent systems instead of stuck together rubbish. Sort of the management so that they actually know what they are doing.Stop the bullying of staff.

No, I would not recommend this company to a friend

Former Employee – worked at Experian

Pros – to gain domw functional knowlwdge about financial services. To meet some good people of experience and try to learn from them what you can, on your own. To testify to the fact-to your next employer- that you can handle demanding assignments.

Cons – Complete inadequacy of management and leadership, amateur bahaviors, lack of organisation, 'corridors' and behind the scenes actions and discussions, lack of professionalism coupled with ever more ambitious expansion plans- which leaves clients completely uncovered and frustrated..

Advice to Senior Management – Go home, the business is not functioning at all..There is no professional HR practise, very inadequate and fragmented-unprofessional training. low cost cannot be the prevalent factor if you want to compete internationally. Also, show some pity to your -even big-customers!

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – good work environment for work

Cons – nothing to state on this