Experian

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Experian Reviews

Updated Jul 22, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 236 reviews

0% Approve of the CEO

(no image)

Brian Cassin

(1 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits(in 17 reviews)

  • Good benefits, decent time off, plenty of telework opportunities(in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates(in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems)(in 5 reviews)

236 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Experian

    Anonymous Employee (Current Employee)

    ProsFast paced, people focused, great rewards package, opportunity to progress

    ConsDisjointed, Poor HR support for management

    Advice to Senior ManagementSort out internal processes and systems

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Has potential to be great, let down by constant cost slashing and Senior Managers' performance & attitudes

    Anonymous Employee (Former Employee) Southport, England

    ProsWorked with a great team of people in the regional office.
    Projects I was involved with were generally interesting and challenging.
    Had a decent work/life balance
    Pension & ShareSave scheme actually quite decent.
    Free tea & coffee

    ConsLoyalty and ability count for nothing.
    Senior Managers' primary goal is saving money. End of.
    Bonus scheme is very mean. In the "improved" version of it, March 2013, out of the 3 examples given, under two of them the people were WORSE OFF, than the previous scheme. That's an improvement? And no-one noticed this. Or perhaps they just don't care.
    The sense in the office everyone is living on borrowed time.
    Senior Manager correspondence throughout the financial year proclaims how well the company is doing. However at the end of the year, when payrises, bonuses etc. are calculated, guess what? Turns out the company wasn't doing quite so well after all. Conclusion? Senior Managers deceive, inveigle and obfuscate.

    Advice to Senior ManagementFigure out how you can increase the share price by NOT making redundancies. How about selling products?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Mixed - lacking Innovation and autonomy, great workforce, opportunities for travel

    Anonymous Employee (Current Employee) Nottingham, England

    ProsKnowledgeable, talented and determined workforce
    Great travel/relocation opportunities
    Unique market position
    Exciting and Interesting Data and Technology utilisation

    ConsNon competitive remuneration
    Some Middle Management should be cast in The Office
    Low level of autonomy
    High level of non job loss restructuring
    Roadmap/Strategy is rarely adhered to
    Reluctance to invest in basic systems/tools

    Advice to Senior ManagementFocus on building process and systems to support day to day life, rather than buzzwords and internal fighting.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Decision Analytics - Landmark House Nottingham

    Credit Analyst (Former Employee) Nottingham, England

    ProsGreat atmosphere, loads of similarly minded people who are happy to help you out with anything. People regularly go for beers after work and there is a free bus into town to go shopping at lunch if you wish.
    The culture is that as long as you do your work well, you can be flexible with your hours. The majority of the office left at 3pm on a friday, which was always nice!
    Pay was also above average for my role in the regions.

    ConsVery few cons, I loved my time at Experian!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Experian - Losing its way

    Sales (Current Employee) London, England

    ProsDecision Analytics UK have some great products and people
    Core credit bureau is hanging on to the primary bureau spot
    Consumer services is benefiting from increased consumer interest in their credit file

    ConsDecision analytics expertise continues to be eroded by lesser talent from North American.
    Core credit bureau lacks a strategic vision and is only holding on to primary UK bureau because clients cannot justify the investment to switch suppliers
    Marketing services lacks a cohesive strategy and expertise to move beyond basis list cleaning and rental.
    Consumer services is not in control of its growth and has no alternative once interest starts to decline.

    Advice to Senior ManagementFocus on the things you do well in credit referencing, and invest building and acquiring these around the world to build a global reference point. Stay away from the fashion areas in marketing and accept should just stay as a core data supplier to organisation who know how to play in this space (how much more shareholder investment will you waste before you realise this).
    Stop the US management takeover; remember it was the little UK business which grew and bought the mighty US organisation because it understood what being a CRA means. The US business is still third out of three players today, and so are its management.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Unfortunately now this company is just ALL profit

    Anonymous Employee (Former Employee)

    ProsIt was a lot more employer firendly, still has canteens.

    ConsEmployees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

    Advice to Senior ManagementI think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Senior Management
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    • No Opinion of CEO

     

    Experian-DA review

    Intern (Former Employee) Nottingham, England

    ProsRespected work-life balance.
    Long-term career opportunities.
    Great company culture.

    ConsLower than average salaries and bonuses.

    Advice to Senior Managementn.a.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Target driven with no loyalty to staff

    Account Manager (Current Employee) London, England

    ProsInteresting work
    Good location easy commute
    There is a sense of trying to serve charities
    Ftse 100 firm
    Nice enough colleagues

    ConsUnrealistic expectations
    Poor work life balance
    Self serving management with no foresight beyond the bottom line
    Archaic HR policy
    Real information does not flow despite a deluge of emails and intranet sites which are supposed to deal with this.
    Insular Departments
    Huge staff turnover

    Advice to Senior ManagementIf you really cared about people you'd find and release talent that you did not know you had. Results focused policies only lead to harassed, bullied staff who eventually quit. Most of these people want to contribute and are loyal but leave because they feel used and unappreciated.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Experian are a great company to work for

    Global Interal Communications (Current Employee) London, England

    ProsOpportunity to develop
    Actively encouraged to progress, particularly if you drive yourself forward
    Opportunity for global mobility
    Great co-workers
    Good working culture
    BUPA
    Opportunity to invest in share save scheme

    ConsLots of silo'd business units
    Can be difficult to find out who you need to speak with unless you have a good network of contacts
    Different divisions working separately as opposed to one seamless united front, unless the client is a strategic client

    Advice to Senior ManagementEnsure opportunity to learn about all aspects of the business is actively encouraged
    Maybe strip out some of the many layers in some of the business units
    Give some people job titles that accurately reflect what they do

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    A fast growing global business that continues to grow and has great prospects in the BRIC economies. Very stable

    HRBP (Current Employee) Nottingham, England

    ProsClear strategy, great CEO, has grown up alot since floated in 2006 and for anyone who wants to get diverse experience in a fast growth business, it still has plenty to offer. People are very friendly and want to help, there is a good team ethic through the business, which has grown alot over last few years. Benefits package is generally good overall, but base pay is no more than market average.

    ConsSnr HR leadership team is OK, but by no means world beating and the organisation has outgrown current HRD. The rewards for Snr people seem at odds with other people lower in the organisation, so it would be nice for some of the great growth and results to trickle down. For people who perform, there is great experience to gain, albeit this doesn't always follow with promotions and reward, which can/will frustrate the ambitious There is a frustrating tendency to recruit externally for Snr roles, rather than use talent internally, which is far cheaper and much lower risk of failure.

    Advice to Senior ManagementLook inside the organisation to promote to more snr roles and be prepared to take a risk, there are lots of talented people looking for that next step

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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