Experian
2.8 of 5 201 reviews
www.experiangroup.com Dublin, Ireland 5000+ Employees

Experian Reviews

Updated Apr 14, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 201 reviews

                             

56% Approve of the CEO

Experian CEO and Director Don Robert

Don Robert

(117 ratings)

40% of employees recommend this company to a friend
201 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work life balance, great office culture and great hardworking people to work with"
    in 16 reviews
  • "Good benefits, decent time off, plenty of telework opportunities"
    in 19 reviews
Cons:
  • "Senior management consistently purging resources to meet bottom line numbers"
    in 16 reviews
  • "Not enough work-life balance or work from home opportunities (they frown on it, it seems)"
    in 5 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

1 person found this helpful  

Experian are a great company to work for

Global Interal Communications (Current Employee)
London, England

I have been working at Experian full-time for less than a year

ProsOpportunity to develop
Actively encouraged to progress, particularly if you drive yourself forward
Opportunity for global mobility
Great co-workers
Good working culture
BUPA
Opportunity to invest in share save scheme

ConsLots of silo'd business units
Can be difficult to find out who you need to speak with unless you have a good network of contacts
Different divisions working separately as opposed to one seamless united front, unless the client is a strategic client

Advice to Senior ManagementEnsure opportunity to learn about all aspects of the business is actively encouraged
Maybe strip out some of the many layers in some of the business units
Give some people job titles that accurately reflect what they do

Yes, I would recommend this company to a friend

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2 people found this helpful  

A fast growing global business that continues to grow and has great prospects in the BRIC economies. Very stable

HRBP (Current Employee)
Nottingham, England

I have been working at Experian full-time for more than 8 years

ProsClear strategy, great CEO, has grown up alot since floated in 2006 and for anyone who wants to get diverse experience in a fast growth business, it still has plenty to offer. People are very friendly and want to help, there is a good team ethic through the business, which has grown alot over last few years. Benefits package is generally good overall, but base pay is no more than market average.

ConsSnr HR leadership team is OK, but by no means world beating and the organisation has outgrown current HRD. The rewards for Snr people seem at odds with other people lower in the organisation, so it would be nice for some of the great growth and results to trickle down. For people who perform, there is great experience to gain, albeit this doesn't always follow with promotions and reward, which can/will frustrate the ambitious There is a frustrating tendency to recruit externally for Snr roles, rather than use talent internally, which is far cheaper and much lower risk of failure.

Advice to Senior ManagementLook inside the organisation to promote to more snr roles and be prepared to take a risk, there are lots of talented people looking for that next step

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It has helped to put my work life in perspective

Project Manager (Former Employee)
London, England

I worked at Experian full-time for more than a year

ProsThe people are nice
Location is great
Some of the work is actually quite interesting
Plenty of potential to unlock

ConsThe work is not challenging
Long working hours
Big machine that takes a long time to change
Salary is not great given the effort required

Advice to Senior ManagementListen to your staff, there is reason for large numbers of people leaving.

No, I would not recommend this company to a friend

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Money grabbing

Anonymous Employee (Current Employee)
Nottingham, England

I have been working at Experian

ProsThe pay is good and the people who work there are mostly nice however it is call centre based so employees lack empathy

ConsTheir terms and conditions are misleading

Advice to Senior ManagementEmploy better managers who listen to employees for the need for change

Yes, I would recommend this company to a friend

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Interesting but challenged by politics and red tape

Anonymous Employee (Current Employee)
Nottingham, England

I have been working at Experian

ProsSome good people who work hard, fairly good facilities, light and spacious office.

ConsToo much politics, decisions taken behind closed doors, things get more complicated every time senior management says they will get simpler, great emphasis on employee monitoring, too much emphasis given to sharesholders. Whether the area goes well or not this makes little difference to the employees, except for redundancies when it doesn't go well. Loyalty is a one way ticket.

Advice to Senior ManagementListen to your employees, use common sense in decisions not just the endless data compiled on databases that doesn't always reflext reality. Appreciate the value of experience in employees rather than substituting with cheaper new workers, preferably abroad.

No, I would not recommend this company to a friend

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STOP the Finance department from running everything !!

Anonymous Employee (Current Employee)
Nottingham, England

I have been working at Experian

ProsSome really good enthusiastic people.
Passion for the company

ConsTargets in the UK are far too high in certain parts of the business, relative to market growth

Advice to Senior ManagementChange the culture in Nottingham, good people in the company who talk common sense need to be listened to.

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complex

Anonymous Employee (Current Employee)
London, England

I have been working at Experian

ProsBright, intelligent people who are very capable

ConsToo many layers and a relutance to be bold

Advice to Senior ManagementEmpoer people

Yes, I would recommend this company to a friend

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Good potential for long term career prospects in terms of experience but slow career progression and low pay.

Analyst (Current Employee)
Bradford, Yorkshire and the Humber, England

I have been working at Experian

ProsGood people and friendly place to work. Potential for good experience and to take on responsibility at an early stage in your career. Experience of the full project lifecycle and client facing work with the possibility of moving to other areas of such a large business.

ConsRecent salaries low in comparison to similar jobs elsewhere, particularly in Analytics roles. No clear salary bands so secrecy surrounds the pay of colleagues and no clear idea of what you may be earning in 4 years time. Reluctance to promote in lean times with the focus on the individual proving they have earned an average review rating. Reliant on your line manager and relationship with them for prospects (as anywhere I guess!). Prospects likely to improve when the economy picks up and money isn't as tight.

Advice to Senior ManagementAddress the above!

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A huge organisation with typical issues for one of its size - but making positive strides on a daily basis.

Director (Current Employee)
London, England

I have been working at Experian

ProsBreadth of product and service offerings in relation to those required in the market are comprehensive and wide reaching.
Things are improving internally - but its a slow process in a large organsiation.
There are some (actually many) really bright and passionate people in Experian.
Restructures are often done with the right motives and ideas in mind in response to market and business challenges.
Experian are very mindful of their reputation and the needs of a listed business.
The company has launched a number of internal initiatives relating to centralised services and development programmes that will in time add great value to the organsiation and its employees.
Variety of clients, divisions and international opportunity for those that want to take the chances that regularly emerge.

ConsOrganisation could join product and service offerings together for greater impact in the marketplace.
Poor reward and recognition model that doesn't deal with cross over between divisions with clients with different propositions for the same problem.
Heaviliy centralised internal support teams leading to poor Executive decision making and local team support who see numbers but not reality of business.
Things are improving but, as with all large organsiations, its moving very slowly which can be very frustrating for employees.
Annual restructures.
There are a number of long termers who live in the past but do what is required to get by and pay the bills - their passion for the business they work in has long since gone.

Advice to Senior ManagementConsider the employees and communicate more appropriately to avoid issues with second guessing and rumours that destabilise good people who move on before rumours and non-issues are clarified.

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1 person found this helpful  

Experian Integrated Marketing is horrible place to work in. In February 2009, they made 30% employees redundant.

IT Architect Consultant (Former Employee)
Luton, East of England, England

I worked at Experian

ProsIntegrated Marketing salary was good for those who joined from former Clarity Blue.

ConsSenior management always behave like headless chickens. They lack vision. Manangers are shuffled frequently for no reason. Senior people (even technical side) just do not listen to others. They have some shambolic in-house tools which they always try to impose on all projects.

Advice to Senior ManagementGet some competent people in management. Listen to what developers are saying. Get rid of obsolete technologies.

No, I would not recommend this company to a friend

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