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Experian Reviews

Updated 26 April 2015
331 reviews filtered by
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2.8
331 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Experian Chief Executive Officer Brian Cassin
Brian Cassin
30 Ratings

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)

Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. 8 years of great "EXPERIIANce" at a FTSE100 company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Experian full-time

    Approves of CEO
    Approves of CEO

    Pros

    Team work, career & growth opportunities

    Cons

    Whilst having the qualifications to attain a management position, little attention was given to additional training in order to manage people.

  2. A confused place to work which still need alot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Nottingham, England
    Current Employee - Senior Software Engineer in Nottingham, England

    I have been working at Experian full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunity to take control and make a difference.
    Decent base salary.
    Good practises being used.
    Some very good staff.

    Cons

    Waterfall methodology with changing requirements and arbitrary deadlines is not agile.
    Confusing form filling exercises to try achieve results.
    Poor benefits package.
    No regard for personal life.
    Multiple systems to record the same information, all of which must be filled in or monitored.
    More development of staff required for the not so strong.

    Advice to Management

    Get back to basics and unify your systems to streamline development.
    As mentioned on other posts you have a high turnaround in your IT dept. You might want to find out why.

  3. Great opportunities to progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Recommends
    Recommends

    Pros

    Great opportinities to progress, great big company benefits. Local management tend to do a good job and over a long period of time do produce decent products

    Cons

    In the end you are a number to them and if the numbers are not working for senior management there is only one outcome.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Tough and unrewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery in Nottingham, England
    Current Employee - Delivery in Nottingham, England

    I have been working at Experian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good team working atmosphere. high responsibilities right from the start. Challenging market.

    Cons

    too many management lines. No employees career path. compliancy rules over creativity. Massive working hours

    Advice to Management

    Get rid of the useless and expensive middle management. Hire more junior people that will create more revenue.

  6. Helpful (1)

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst in London, England
    Current Employee - Finance Analyst in London, England

    I have been working at Experian full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I've worked with some really ambitious people who have taught me a lot; largely what not to do. I've also learned to be more assertive and to not be afraid to voice my opinion.

    Cons

    The company is fairly immature. It has grown rapidly and whilst this growth was occurring it seems things went relatively unchecked. It seems now as growth has slowed all of a sudden there is an attempt to use sticking plasters to fix the underlying issues. Also my experience is that unless you are a guy you will struggle to get promoted. To be honest you'd struggle to get employed.

    Advice to Management

    Put a program in place to support the advancement of your female employees, we need some support because its pretty difficult to break through to that white male dominated senior team. As a FTSE 50 company Experian sets a poor example.

  7. Good company to work for but fairly unexciting job opportunities benchmarked against a FTSE100

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at Experian full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    - Relaxed working environment (dress code, social events etc)
    - Good opportunities for job variation and personal growth (taking the lead of projects)
    - Feedback culture (however isn't always acted upon)
    - Great looking offices
    - Good work/life balance

    Cons

    - Poor salaries for a FTSE100 financial firm
    - Grinding bureaucracy and lack of ownership delegated by senior management, coupled with senior management wanting us to be 'agile' leads to inevitable conflict
    - Unflexible working hours etc
    - Management hiding things that don't really need to be hidden.
    - Some extremely poor immediate line managers (not mine, but observed)

    Advice to Management

    Lead by leading rather than micromanaging and meddling. Don't assume that you know.

    Sort out the structure - it's lopsided.

  8. Good peop

    • Senior Management
    Current Employee - Research Analyst in Manchester, England
    Current Employee - Research Analyst in Manchester, England

    I have been working at Experian full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Stress free work, job security, good benefits

    Cons

    Very head-office focused, relatively low wages (including wage increases), inorganic structure means left hand doesn't know what the right hand is doing sometimes.

    Advice to Management

    Make sure offices outside Nottingham don't get left out

  9. Summer Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    - very nice and relaxed office
    - sociable colleagues
    - significant degree of independence
    - work-life balance

    Cons

    - quality of management
    - repetitive work

  10. Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good atmosphere, independence and ambition!

    Cons

    A corporate behemoth so inevitably become a bit anonymous.

  11. Helpful (1)

    Great people, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Nottingham, England
    Former Employee - Business Systems Analyst in Nottingham, England

    I worked at Experian full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people who work there are all lovely. Very flexible with work patterns compared to other companies. Generally people are very accommodating and understanding. Good benefits and company has a strong support for community work.

    Cons

    Higher management don't understand the underlying issues about the company. Pay little attention when staff overwork themselves to the point where working longer hours is almost expected from people.

    Advice to Management

    Please listen to the people at the 'bottom' of the chain. They are truly the people who you need in order to accomplish what you want to do. At current rates the amount of employees being lost is ridiculous.

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