Experian

www.experiangroup.com
Employer Engaged

Experian Reviews

Updated 4 March 2015
Updated 4 March 2015
310 Reviews
2.9
310 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
23 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    Good company to work for but fairly unexciting job opportunities benchmarked against a FTSE100

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at Experian full-time (more than 3 years)

    Pros

    - Relaxed working environment (dress code, social events etc)
    - Good opportunities for job variation and personal growth (taking the lead of projects)
    - Feedback culture (however isn't always acted upon)
    - Great looking offices
    - Good work/life balance

    Cons

    - Poor salaries for a FTSE100 financial firm
    - Grinding bureaucracy and lack of ownership delegated by senior management, coupled with senior management wanting us to be 'agile' leads to inevitable conflict
    - Unflexible working hours etc
    - Management hiding things that don't really need to be hidden.
    - Some extremely poor immediate line managers (not mine, but observed)

    Advice to ManagementAdvice

    Lead by leading rather than micromanaging and meddling. Don't assume that you know.

    Sort out the structure - it's lopsided.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Good peop

    • Career Opportunities
    Current Employee - Research Analyst in Manchester, England
    Current Employee - Research Analyst in Manchester, England

    I have been working at Experian full-time (more than a year)

    Pros

    Stress free work, job security, good benefits

    Cons

    Very head-office focused, relatively low wages (including wage increases), inorganic structure means left hand doesn't know what the right hand is doing sometimes.

    Advice to ManagementAdvice

    Make sure offices outside Nottingham don't get left out

    Recommends
    Positive Outlook
  3.  

    Summer Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    - very nice and relaxed office
    - sociable colleagues
    - significant degree of independence
    - work-life balance

    Cons

    - quality of management
    - repetitive work

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Good atmosphere, independence and ambition!

    Cons

    A corporate behemoth so inevitably become a bit anonymous.

    Recommends
    Positive Outlook
  6.  

    Great people, poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Nottingham, England
    Former Employee - Business Systems Analyst in Nottingham, England

    I worked at Experian full-time (more than a year)

    Pros

    The people who work there are all lovely. Very flexible with work patterns compared to other companies. Generally people are very accommodating and understanding. Good benefits and company has a strong support for community work.

    Cons

    Higher management don't understand the underlying issues about the company. Pay little attention when staff overwork themselves to the point where working longer hours is almost expected from people.

    Advice to ManagementAdvice

    Please listen to the people at the 'bottom' of the chain. They are truly the people who you need in order to accomplish what you want to do. At current rates the amount of employees being lost is ridiculous.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    No focus, misguided & false promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Business Sales Consultant in Ollerton, England
    Former Employee - New Business Sales Consultant in Ollerton, England

    I worked at Experian full-time (more than a year)

    Pros

    Great working environment at Experian Riskdisk on the sales floor, can be a fun place to work at times & they certainly know how to throw a good Christmas party! The hours are Monday to Friday 9 - 5 which is also a big positive with the odd early finish on a Friday.

    Cons

    They have a tendency to review targets constantly, when I left there were only an average of 3-4 people a week out of 31 doing the same role as me actually hitting target & therefore earning any commission, it is not unusual for only a single person to earn anything in any one week. The basic wage was £14250 which isn't great and for two years we were being promised a rise to 16k which has never arrived, even now the role is falsely advertised as a basic of £16.5k to lure people through the door. Has quite a high staff turnover.

    Advice to ManagementAdvice

    Don't keep your staff in the dark about future plans, the Riskdisk senior management needs to take more of an interest in their staff and their individual wellbeing and performance instead of simply looking at how much money they have made this week. Deliver on your promises, the pay progression scheme has been on hold for over two years, meanwhile all the staff employed in the last 27 months are now stuck earning nearly £2k a year less than promised.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Amazing company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than a year)

    Pros

    Excellent culture , amazing people , Good benefit/perks

    Cons

    Rigid leadership which some times comes off as micro managing.

  9.  

    A wonderful 9 years with fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Lots of fabulous professional people, interesting and challenging projects with a splash of fun and laughter thrown in. Excellent working conditions, parking and pay.

    Cons

    You can end up so engrossed in projects your hours can be long. Sometimes its hard to move jobs internally which is important if you want to grow and stay fresh.

    Advice to ManagementAdvice

    Give positive feedback it goes along way and encourage those staff nights out, it's when good friendships and teams are formed.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Product Managers have no say over the product, bad middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Marketing Manager in London, England
    Current Employee - Senior Product Marketing Manager in London, England

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good graduate scheme. Talented people at lower levels.

    Cons

    No formal training at all. Promotion not based on skill, its based on who you know. Strategy defined years in advance by senior management, those in product marketing and product management are really just there to tow the line. No P&L responsibility at all in any product team. Low salary. Overpaid CEO. Business in big trouble with regulators and extreme cost cutting will continue.

    Advice to ManagementAdvice

    As per other reviews, middle management dangerously lack in skill and experience and therefore fail to retain any talented recruits very long as there is nobody to look up to, no progression. Talented people never stick around. Blame culture and heavy politics. Strip out all layers of incompetent middle management, recruit externally. Lots of dead wood.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Could be good but mostly bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Talented people. Reasonable benefits. Starting to see some initiatives for improving the company culture

    Cons

    Red tape madness. Lack of strategy. Leaders make uninformed decisions, and due to cash-strapped budgeting and massive under resourcing, those poor decisions cause a ricochet effect of chaos on the ground.

    Advice to ManagementAdvice

    Stop dreaming and sort out the fundamentals

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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