Experian Reviews

Updated 24 October 2014
Updated 24 October 2014
271 Reviews
2.9
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
12 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 21 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 8 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager in Nottingham, England
    Former Employee - Business Manager in Nottingham, England

    I worked at Experian full-time (less than an year)

    Pros

    Good salary, opportunity to gain experience working abroad, if that's what you want. Would be an interesting company to work for, if it was well run.

    Cons

    Very odd company culture, with very cliquey groups. I was effectively bullied out of what should have been a good job, and which I could have done well, because I didn't fit in.

    Advice to ManagementAdvice

    Promote a culture of mutual respect between all employees, from the top down. That way, you'll get the best out of people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Sales in Nottingham, England
    Former Employee - Head of Sales in Nottingham, England

    I worked at Experian full-time (more than an year)

    Pros

    can be a really exciting place to work

    Cons

    not always flexible enough to capture a market opportunity

    Advice to ManagementAdvice

    need to be fair

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Experian Marketing Executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Great place to start your career, amazing people, young environment and investment in employees.

    Cons

    Very red tape-y, things more very slowly, dated technology

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Exceptional process, updated regularly and understood the next steps all the way through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Business Partner/Manager in London, England
    Current Employee - Human Resources Business Partner/Manager in London, England

    I have been working at Experian full-time (less than an year)

    Pros

    Excellent package, great extra's, that's the least of my pro's, the atmosphere and general supportive culture is outstanding. Great place to work. The interview and the process that followed was excellent.

    Cons

    The overall recruitment process was excellent, however a little slow, the upside is that I was kept informed all the way through.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Global Technology Services: Good people, skills, opportunities and re-numeration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than an year)

    Pros

    People - feels like you're working with like minded adults!
    Pay - if you work hard then there is ample opportunity for extra income and advancement
    Travel - plenty of opportunity to travel if in the right role
    Trust - My experience is that employees are given a high level of autonomy

    Cons

    American Centric - sometimes it feels as if the U.S. comes first
    Letting good staff go - too many talented people in lower positions have been let go in cost cutting exercises

    Advice to ManagementAdvice

    Do what most management should do, be more: accountable; approachable; reflexive; employee focused; adaptable. Team building should feature more, as should subsidisation for staff events (nights out etc).

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Corporate juggernaut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Nottingham, England
    Former Employee - Product Manager in Nottingham, England

    I worked at Experian full-time (more than 8 years)

    Pros

    Good working environment, conditions and facilities
    Good career opporunities
    Diverse and generally skilled workforce

    Cons

    Being a corporate juggernaut means it is slow to change and adapt
    Speed to market is a real issue
    Investment in one area is offset by a reduction on others - can be a lottery
    Thinks it is customer focused - it is the opposite

    Advice to ManagementAdvice

    If you want to be customer/client focussed then put your money where your mouth is. Put it in objectives, mission statements, forecasts and overall company ethos. Instead all it really boils down to is share price - so why retend otherwise?

    I left because of the is unertone of saying one thing and doing another.

    Business outlook will be good - because all it cares about is share price - if thats what interests you then you'll enjoy it.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Good work-life balance but reflected in mediocre pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than an year)

    Pros

    Work life balance is good

    Cons

    Limited scope for promotion opportunities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Not a company I liked much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Marketing Area in Nottingham, England
    Former Employee - Sales/Marketing Area in Nottingham, England

    I worked at Experian full-time (more than an year)

    Pros

    Big, global company with plenty of diversification, so there are opportunities to move and progress. The pay was quite good. I was based mainly in the UK but was able to travel when I needed to. They were flexible and not over-bureaucratic when I requested travel.

    Cons

    I found something oppressive about the way they handled people. I had a (not senior) management role but often felt that I was kept in the dark. It is a very political company and you are either one of the in-crowd or you are not.

    Advice to ManagementAdvice

    If I thought they would react in any way other than to throw back their collective head and guffaw, I might offer some advice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Product Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    International environment and Career path/opportunities

    Cons

    Strategy driven by stock exchange

  11.  

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Fast paced, people focused, great rewards package, opportunity to progress

    Cons

    Disjointed, Poor HR support for management

    Advice to ManagementAdvice

    Sort out internal processes and systems

    Recommends
    Approves of CEO

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