Experian Reviews

Updated 28 August 2014
Updated 28 August 2014
256 Reviews

2.9
256 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
4 Ratings

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Global Technology Services: Good people, skills, opportunities and re-numeration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time for more than a year

    Pros

    People - feels like you're working with like minded adults!
    Pay - if you work hard then there is ample opportunity for extra income and advancement
    Travel - plenty of opportunity to travel if in the right role
    Trust - My experience is that employees are given a high level of autonomy

    Cons

    American Centric - sometimes it feels as if the U.S. comes first
    Letting good staff go - too many talented people in lower positions have been let go in cost cutting exercises

    Advice to ManagementAdvice

    Do what most management should do, be more: accountable; approachable; reflexive; employee focused; adaptable. Team building should feature more, as should subsidisation for staff events (nights out etc).

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Corporate juggernaut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Nottingham, England
    Former Employee - Product Manager in Nottingham, England

    I worked at Experian full-time for more than 8 years

    Pros

    Good working environment, conditions and facilities
    Good career opporunities
    Diverse and generally skilled workforce

    Cons

    Being a corporate juggernaut means it is slow to change and adapt
    Speed to market is a real issue
    Investment in one area is offset by a reduction on others - can be a lottery
    Thinks it is customer focused - it is the opposite

    Advice to ManagementAdvice

    If you want to be customer/client focussed then put your money where your mouth is. Put it in objectives, mission statements, forecasts and overall company ethos. Instead all it really boils down to is share price - so why retend otherwise?

    I left because of the is unertone of saying one thing and doing another.

    Business outlook will be good - because all it cares about is share price - if thats what interests you then you'll enjoy it.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Not a company I liked much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Marketing Area  in  Nottingham, England
    Former Employee - Sales/Marketing Area in Nottingham, England

    I worked at Experian full-time for more than a year

    Pros

    Big, global company with plenty of diversification, so there are opportunities to move and progress. The pay was quite good. I was based mainly in the UK but was able to travel when I needed to. They were flexible and not over-bureaucratic when I requested travel.

    Cons

    I found something oppressive about the way they handled people. I had a (not senior) management role but often felt that I was kept in the dark. It is a very political company and you are either one of the in-crowd or you are not.

    Advice to ManagementAdvice

    If I thought they would react in any way other than to throw back their collective head and guffaw, I might offer some advice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good work-life balance but reflected in mediocre pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time for more than a year

    Pros

    Work life balance is good

    Cons

    Limited scope for promotion opportunities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Product Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    International environment and Career path/opportunities

    Cons

    Strategy driven by stock exchange

  7.  

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Fast paced, people focused, great rewards package, opportunity to progress

    Cons

    Disjointed, Poor HR support for management

    Advice to ManagementAdvice

    Sort out internal processes and systems

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Has potential to be great, let down by constant cost slashing and Senior Managers' performance & attitudes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Southport, England
    Former Employee - Anonymous Employee in Southport, England

    I worked at Experian full-time for more than 10 years

    Pros

    Worked with a great team of people in the regional office.
    Projects I was involved with were generally interesting and challenging.
    Had a decent work/life balance
    Pension & ShareSave scheme actually quite decent.
    Free tea & coffee

    Cons

    Loyalty and ability count for nothing.
    Senior Managers' primary goal is saving money. End of.
    Bonus scheme is very mean. In the "improved" version of it, March 2013, out of the 3 examples given, under two of them the people were WORSE OFF, than the previous scheme. That's an improvement? And no-one noticed this. Or perhaps they just don't care.
    The sense in the office everyone is living on borrowed time.
    Senior Manager correspondence throughout the financial year proclaims how well the company is doing. However at the end of the year, when payrises, bonuses etc. are calculated, guess what? Turns out the company wasn't doing quite so well after all. Conclusion? Senior Managers deceive, inveigle and obfuscate.

    Advice to ManagementAdvice

    Figure out how you can increase the share price by NOT making redundancies. How about selling products?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Mixed - lacking Innovation and autonomy, great workforce, opportunities for travel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Nottingham, England
    Current Employee - Anonymous Employee in Nottingham, England

    I have been working at Experian full-time for more than 5 years

    Pros

    Knowledgeable, talented and determined workforce
    Great travel/relocation opportunities
    Unique market position
    Exciting and Interesting Data and Technology utilisation

    Cons

    Non competitive remuneration
    Some Middle Management should be cast in The Office
    Low level of autonomy
    High level of non job loss restructuring
    Roadmap/Strategy is rarely adhered to
    Reluctance to invest in basic systems/tools

    Advice to ManagementAdvice

    Focus on building process and systems to support day to day life, rather than buzzwords and internal fighting.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Decision Analytics - Landmark House Nottingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Analyst  in  Nottingham, England
    Former Employee - Credit Analyst in Nottingham, England

    I worked at Experian full-time for more than 3 years

    Pros

    Great atmosphere, loads of similarly minded people who are happy to help you out with anything. People regularly go for beers after work and there is a free bus into town to go shopping at lunch if you wish.
    The culture is that as long as you do your work well, you can be flexible with your hours. The majority of the office left at 3pm on a friday, which was always nice!
    Pay was also above average for my role in the regions.

    Cons

    Very few cons, I loved my time at Experian!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Unfortunately now this company is just ALL profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time for more than 5 years

    Pros

    It was a lot more employer firendly, still has canteens.

    Cons

    Employees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

    Advice to ManagementAdvice

    I think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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