Express Reviews

Updated 22 September 2014
Updated 22 September 2014
636 Reviews
3.2
636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
267 Ratings

Review Highlights

Pros
  • Great discount-35-45 percent off (in 49 reviews)

  • The cons outweigh even the positives that the 30% employee discount give (in 48 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 62 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun and trendy place to work for a college student!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL (US)
    Former Employee - Sales Associate in Chicago, IL (US)

    I worked at Express full-time for more than a year

    Pros

    Managers are always enthusiastic and friendly
    30% discount off merch
    flexible hours
    upbeat and dynamic environment
    never a dull day
    a great job for a part time student or someone getting into their first job

    Cons

    Slim chance of moving up to manager or other higher positions
    hourly pay does not match the amount of work put in on a day to day basis
    customers can be a bit uppity
    holidays, especially around Christmas are the busiest so don't expect to take off
    the pay is definitely not sustainable on its own

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express

    Pros

    They teach you a sense of urgency that you carry on with you for future careers!

    Cons

    At times they expect you to sell what available even if the customer does not want that item.

    Advice to ManagementAdvice

    Keep up the enthusiasm

  3.  

    Express with and without expression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chattanooga, TN (US)
    Current Employee - Sales Associate in Chattanooga, TN (US)

    I have been working at Express part-time for more than a year

    Pros

    You get to dress with the utmost respect of yourself while also being able to add a touch of abstract to your wardrobe. You get to meet all kinds of people, from simple business men, all the way to a women picking out an outfit about to travel through Europe. I have had a great experience working at Express for men and women, it's taught me a lot about my people skills and how to use correct grammar. All around, it's giving me the confidence to KNOW that I am meant for sales.

    Cons

    Depending on the location you're based in, the hours and pay are not worth the customers you do have to do with.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    GREAT LESSONS TO BE LEARNED!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SLT  in  Savannah, GA (US)
    Current Employee - SLT in Savannah, GA (US)

    I have been working at Express part-time for more than 5 years

    Pros

    Fashion Icons, flexible scheduling, great way to meet new people, and an awesome place to experiance different personalites

    Cons

    its a very YOUNG atmosphere... that's all should need to say

    Advice to ManagementAdvice

    pop into your stores unaccouned

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great and very flexible job to get you going.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    They can work with your schedules. Co-workers and Managers are very friendly. Great for Sales Associates to start off work experience.

    Cons

    Not enough Hours and the pay will not be so great.

    Advice to ManagementAdvice

    Great place to work but sharing a bit more hours will be great.

  7.  

    Great Company, Catty Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Bourbonnais, IL (US)
    Current Employee - Sales Associate in Bourbonnais, IL (US)

    I have been working at Express part-time for more than 3 years

    Pros

    Great management, Lots of room to move up

    Cons

    Managers can often be catty

    Advice to ManagementAdvice

    Focus more on your work instead of the outside life of your associates

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Flexibility!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Express Sales Associate  in  Bethesda, MD (US)
    Current Employee - Express Sales Associate in Bethesda, MD (US)

    I have been working at Express part-time for less than a year

    Pros

    My coworkers and managers are all extremely friendly and we are becoming one very close team of friends rather than associates. The discount is good, the pay is good for just having some extra cash on the side. I'm a college student, I couldn't live off of my current salary. My favorite part is when customers ask me for my fashion advice, it's the best feeling.

    Cons

    Not too much to complain about. When closing, the work can become tedious especially when it's a busy day and we're staying late.

    Advice to ManagementAdvice

    Let employees out on time, treat everyone fairly.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Opportunity, Great Compensation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Sales Manager  in  Saint Louis, MO (US)
    Former Employee - Brand Sales Manager in Saint Louis, MO (US)

    I worked at Express full-time for more than 3 years

    Pros

    Great training, leadership, and potential for growth! They treat their managers like family! Great base plus lots of incentives for bonuses, raises, etc. You work in a team environment and everyone has a common goal. Upper management want you to succeed and provide the tools to do so. There are always amazing discounts to the store and it's partner stores. This is a fashion forward company that you will be proud to be a part of!

    Cons

    Must be results driven and willing to work long hours. Retail can take a toll on someone but if you are committed, you will make good $$.

    Recommends
    Approves of CEO
  10.  

    Brand Co-Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Co-Manager  in  Houston, TX (US)
    Current Employee - Brand Co-Manager in Houston, TX (US)

    I have been working at Express full-time for more than a year

    Pros

    good benefits
    great company to learn retial

    Cons

    Long holiday hours
    company values suck
    lack of compassion for employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    A Lot of Drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales Lead  in  Mesa, AZ (US)
    Current Employee - Customer Sales Lead in Mesa, AZ (US)

    I have been working at Express full-time for more than a year

    Pros

    Flexible schedule, 30-40% discount, easy to get a job

    Cons

    Must wear Express Denim which is unfortunate because their quality really is terrible, especially for the price. A lot of inconsistency in training and a lot of drama. My store manager is great and the only reason I have stayed so long. I also almost left for Victoria Secret and Express matched the pay I was offered. Before that I made barely more than minimum wage as a Sales Lead. Express really is a very cheap company as well.

    Advice to ManagementAdvice

    Raise the pay and hire associates that actually want to do their job.

    Doesn't Recommend
    Disapproves of CEO

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