FXCM Reviews

Updated 16 September 2014
Updated 16 September 2014
124 Reviews
3.1
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FXCM CEO and Director Drew Niv
Drew Niv
69 Ratings

Review Highlights

Pros
  • good place to start if you are new to the industry and market (in 9 reviews)

  • You'll learn a lot and the opportunity for exposure and hands on experience exceeds those top positions at big banks (in 7 reviews)


Cons
  • High turnover, poor handling of bad staffing choices (in 7 reviews)

  • The company is corrupt, especially on the upper management level; lacks ethics and integrity; (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    brilliant and great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FXCM

    Pros

    great work life balance and great compensation

    Cons

    none so far and excellent company all round

  2.  

    Okay place to start out at, but not a good place for growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - FXCM sales  in  London, England
    Current Employee - FXCM sales in London, England

    I have been working at FXCM

    Pros

    good business model, relatively easy sell to customers
    good place to start on the financial markets
    an international work place

    Cons

    no benefits, no pension fund
    nepotism rules
    repetitive work
    management too interested by sometimes irrelevant stats
    too hierarchical
    not enough room is given for employees to improve themselves (e.g. education)
    no growth opportunities
    I agree to what someone else said on this website - the place is run like a high school (maybe even primary school)

    Advice to ManagementAdvice

    don't run the ship so tight; adopt better HR practices such as giving employees the chance to learn more; offer better and more ways to grow in the organisation, too.

    Doesn't Recommend
  3.  

    Great learning opportunity, lacking in compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  Plano, TX (US)
    Current Employee - Operations Specialist in Plano, TX (US)

    I have been working at FXCM full-time for more than 3 years

    Pros

    -Great management (very knowledgable)
    -Co. is top of industry
    -flat org
    -strong strategic planning
    -great learning opportunity for industry (FX) and specific business field (ops, sales, marketing, compliance, etc)
    -productive workforce
    -diverse workforce
    -international for a relatively small company

    Cons

    -lack of leadership (managers are great at managing but have limited leadership skills)
    -lack of company culture (work environment is like the stereotypical office)
    -lacking in compensation: relatively low pay and ok benefits

    Advice to ManagementAdvice

    develop a company culture and invest in your employees (develop internally). Strategically in an external sense, FXCM has done so great.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Solid place for young professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  New York, NY (US)
    Current Employee - Intern in New York, NY (US)

    I have been working at FXCM as an intern for less than a year

    Pros

    Bright office, good place to start. 8 hour work days, the office hours are based off of trading hours with 8 hour rotations since the FX market is 24 hours a day. The only shift that is awkward would be the London trading hours which is basically when everyone else in NY sleeps. Most people work typical hours though.

    Cons

    Some of the responsibilities aren't highly transferable. It's a nice place to get work experience but you the currency trading is a niche in the greater scheme of things

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FXCM full-time

    Pros

    The company is a Market leader in it's industry. There is lots of room for learning and growth within the company. Management is very approachable and cares about their employees.

    Cons

    Salaries are fair, not tops around. But for most the other benefits and good salary, outweigh any financial gains available elsewhere.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Wonderful Internship Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Intern  in  Plano, TX (US)
    Current Employee - Business Intelligence Intern in Plano, TX (US)

    I have been working at FXCM as an intern for less than a year

    Pros

    1) very professional and supportive working environment
    2) gave a lot of opportunities for interns to practice
    3) The training is very strict but valuable

    Cons

    need to be a quick learner to get familiar to the forex market

    Advice to ManagementAdvice

    My supervisor is very supportive and patient. And she always provides great suggestions on my project

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    good place to start, not a place you want to invest your career

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FXCM

    Pros

    good place to start if you are new to the industry and market.

    Cons

    everything else besides the pro.
    place with no future.
    no compensation.
    hard work does not pay off at this company.
    you are basically working to pay off the salaries of upper management.
    family owned company, nothing pays off to the employees
    high turnover.

    Advice to ManagementAdvice

    human resources need to work with the upper management in providing a better working condition and satisfaction of employees.

    you should start compensating your employees for what they deserve if you want to seek long term for the company. infrastructure is the most important.

  9. 2 people found this helpful  

    Great Experience, Terrible Middle Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations
    Former Employee - Operations

    I worked at FXCM full-time for more than 3 years

    Pros

    + Great exposure to the forex industry.
    + Looks positive on your resume, can leverage experience
    + Small company, so you get personal face time with senior management and the executive team right away
    + Your peers are very friendly and do their best to make it a great place to work
    + Senior Management has put the company in a good position to succeed going forward. Every interaction I had with the executive team was positive. It's too bad that can't seem to filter down to the lower levels.

    Cons

    + Pay is well below industry average, especially after they eliminated the generous bonus structure. The Sales side of things seemed to be more on par with the industry average.
    + Middle management is awful, with no leadership in place. No feel for their employees and fail to get buy in.
    + Micromanagement - down to the number of bathroom breaks you take. This will come up in your quarterly evaluation.
    + Little to no real advancement opportunities within the United States, despite what they advertise to new employees. I hope you enjoy Bulgaria. Pretty much told to do your job and go home, no development.
    + Nepotism is rampant when promotions and bonuses become available. You are allowed to have an opinion... as long as it agrees with theirs. Don't speak out in opposition of something if you want to keep your promotion opportunities alive.
    + High employee turnover - indicative of the terrible management that occurs at the lowest levels.

    Advice to ManagementAdvice

    Get back to your roots and take care of your employees. If you want to have productive employees, then treat them like human beings. You are still a small company and should be able to have a great corporate culture, but you have managed to have all the cons of being a public company (red tape, nepotism, unhappy employees) without any of the public company benefits (higher compensation, etc.)

    You have lost a significant number of talented employees over the past two years. Each one of them that I have talked to since they left is much happier at their new company. I have never been around a group of lower-level employees that is more miserable than during my time at FXCM.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FXCM full-time

    Pros

    Great coworkers
    Normal hours
    Workload was never crazy
    Interesting work

    Cons

    Shady business ethics / senior management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Forgot What Made Them Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FXCM

    Pros

    Opportunities to learn different aspects of the forex market.
    Ability to gain many new skills just based on the nature of how each department works.

    Cons

    Pay is less than industry standard.
    Slowly outsourcing jobs to other countries.
    Wasteful spending that results in people getting fired to make the bottom line look good to investors.
    Promotions and job security based on cronyism and nepotism, if you don't fall into those 2 categories, you have to sacrifice your personal life and happiness before you see benefits (if they don't fire you first).
    Managers are clueless in how to develop people but remain in power because of the points listed above.

    Advice to ManagementAdvice

    Actually learn how to manage. You always say that things should change for the better but the management model seems to be exempt from that. Management doesn't seem able to see their own shortcomings and constantly assign their failures to other people under. This is the vicious cycle of FXCM.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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