Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated 16 December 2014
Updated 16 December 2014
690 Reviews
2.3
690 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
376 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good overall place but somewhat crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC (US)
    Current Employee - Manager in Charlotte, NC (US)

    I have been working at Family Dollar Stores

    Pros

    Opportunity for internal advancement. Some departments are better than others. Some allow for flexible hours, work from home and career paths.

    Cons

    High turnover with executive and senior leadership has lead to lack of focus, unclear strategy and overall distrust. Currently in the process of potentially going through a merger. Recently laid off over 150 employees.

    Advice to ManagementAdvice

    Be consistent, be decisive in making decisions and have a strong and well communicated strategy and plan .

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Pros

    they were always willing to work around my schedule

    Cons

    a lot of people kept quitting so i always got called in last minute

    Advice to ManagementAdvice

    more training time

  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Family Dollar Stores

    Pros

    You learn multitasking skills. It was a satisfactory first job and gives you an outlook of what type of activities could be in other sale departments.

    Cons

    It can be overwhelming sometimes. Every now and then a costumer will be difficult to work with.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Up to date Review of Kamas Store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kamas, UT (US)
    Current Employee - Sales Associate in Kamas, UT (US)

    I have been working at Family Dollar Stores part-time (less than an year)

    Pros

    We have friendly co workers and a fast passed fun environment to work in. Customers always seem to be pleased with our work and we seem to work together as a team.

    Cons

    As an sales associate I am only capable of part time. My opinion on this would be to raise the part timers to full time if needed. As I have to maintain two jobs to support my family, I'd love the stability the company would bring to my family if I could only work for them and full time.

    Advice to ManagementAdvice

    Keep doing what they are doing. Involve each other in sales goals and maintain the store daily. Also, keep up the good job with the customers!!!

    Recommends
    Positive Outlook
  6.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Reasonable hours, understanding management

    Cons

    Family dollar has a problem with accommodating with dr restrictions

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    It was alright, but they were very understaffed due to poor funding from HQ.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Pros

    Great people to work with, and lots of hours.

    Cons

    Lots of hours because they were so understaffed.

  8. 1 person found this helpful  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores full-time

    Pros

    For the most part, the hourly employees are fun to work with.

    Cons

    Very high turnover, due to low hourly pay. Managers over worked and under paid. Upper management communication to store managers is horrible.

    Advice to ManagementAdvice

    Listen to store managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Need more time off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Dollar Stores (more than 5 years)

    Pros

    Training, advancement, working with truly great people

    Cons

    Work/home life balance, spend too much time alone

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A great company if your willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Fairhaven, MA (US)
    Current Employee - Assistant Manager in Fairhaven, MA (US)

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    Interacting with customers on a daily basis. Able to move up in ranks if you are dedicated and a hard worker. Always busy and something to do.

    Cons

    Need more hours so employees needs can be met. Aisles are narrow and the bulk of the freight comes in one day.

    Advice to ManagementAdvice

    District managers should interact with PT and FT associates more. Both parties will benefit from their feedback. Run contests, add excitement to stores. And give a pat on the back for a job well done.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    excellent co workers and great atmosphere where the people are like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Stroudsburg, PA (US)
    Former Employee - Customer Service Representative in Stroudsburg, PA (US)

    I worked at Family Dollar Stores part-time (less than an year)

    Pros

    co workers, customers, fun place to work

    Cons

    low salary, benefits, hours were scattered

    Recommends

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