Fidelity Investments

www.fidelity.com

Fidelity Investments Reviews

Updated 30 January 2015
Updated 30 January 2015
2,013 Reviews
3.6
2,013 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidelity Investments CEO Abby Johnson
Abby Johnson
92 Ratings

Review Highlights

Pros
  • Good work life balance with encouraging co-workers for the most part (in 166 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 210 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

Employee Reviews

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  1.  

    Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England
    Current Employee - Analyst in London, England

    I have been working at Fidelity Investments full-time (more than a year)

    Pros

    The people are amazing and company cares about progression.

    Cons

    Internal moves may not be benefical to salary.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    business management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst Consultant in London, England
    Current Employee - Business Analyst Consultant in London, England

    I have been working at Fidelity Investments as an intern (less than a year)

    Pros

    The work is quite easy. not a lot to do,

    Cons

    I pretty much do nothing but get paid for it.

    Advice to ManagementAdvice

    speed things up and work out the efficincies

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very strange setup at Oakhill House

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tonbridge, England
    Former Employee - Anonymous Employee in Tonbridge, England

    I worked at Fidelity Investments as a contractor (less than a year)

    Pros

    Pleasant, secluded offices set at the edge of an estate in a converted mansion.

    Cons

    Staff are locals, who want to stay forever and are not really interested in advancing, just happy to get their City salaries outside of the City.

    Advice to ManagementAdvice

    Don't put different and unrelated silos together, as the resultant lack of crossover means there is no dynamism, development, sense of coming together...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Managers are two faced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Associate in Lower Kingswood, England
    Current Employee - Client Service Associate in Lower Kingswood, England

    I have been working at Fidelity Investments full-time (less than a year)

    Pros

    Great work mates, big company, good food, good pension

    Cons

    Long hours, weekend working, poor training,two faced managers, unqualified managers, no progression, very high turnaround.

    Advice to ManagementAdvice

    Stop being such two faced. Offer help to those who ask for it, and when an employee comes to talk to you in confidence, make sure it stays that way.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Fidelity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UK Institutional Team in London, England
    Current Employee - UK Institutional Team in London, England

    I have been working at Fidelity Investments full-time (more than a year)

    Pros

    Large, well known company so good on your CV.

    Cons

    Lots of back stabbing, fake people, bad bonus, hardly any pay rise, very political, doesnt have a smooth working process and getting data is hard as there are so many sources. You have to know people to be able to get data!

    Advice to ManagementAdvice

    Please look after your staff more instead of brown-nosing the whole time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Good benefits, poor pay, constant management change, little respect for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Analyst in London, England
    Former Employee - Financial Analyst in London, England

    I worked at Fidelity Investments

    Pros

    Used to be a good company to work for, still a good brand on Resume, colleagues at the Analyst & Fund Manager level were smart.

    Cons

    Poor pay. Management constantly changes the strategic direction - every 6 months the investment team is presented with a new plan. Get the impression they are constantly in fear of losing their job as performance is pretty bad, so get out of jail card is a new 'plan'. Building fiefdoms is a key activity of middle-management, especially on the DOR team. HR just seems to follow management around to see what they are required to do next - no strategic direction at all, 'yes-man' mentality. Fidelity pays so badly that it really is not a long-term career option - benefits to your Resume after 1 year are more or less the same as after 5 years and even 10 - so makes sense to leave after 3-4 years. However, the most disappointing thing about this company, is that there is no concern for employees, you are just a cog in the wheel.

    Advice to ManagementAdvice

    This used to be a great company before 2005. There is probably still a chance to turned it around.

    Doesn't Recommend
    Disapproves of CEO
  8. 5 people found this helpful  

    Good people, Good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in Kingswood, South East England, England
    Current Employee - Project Manager in Kingswood, South East England, England

    I have been working at Fidelity Investments

    Pros

    Good people, Good environment, reasonable work life balance. Comparative level of success with offshore teams. Performance review process was reasonably clear as work had been done to improve on better linking this with the bonus to differentiate between staff.

    Cons

    Pay could be improved, transport links to office were not good, if you missed the private coach slot due to a late train then you had to pay £20 for a taxi to the office.

    Advice to ManagementAdvice

    Put more effort into Talent management and talent retention by providing increased opportunities for rising stars to grow their career within the company rather than moving on.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    A little big and bureaucratic but you get to work with some of the best people in the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Fidelity Investments

    Pros

    Strong brand name, career development, you can work anywhere else after being at Fidelity Investments. Growing the business even now.

    Cons

    Much politics, senior management seem very remote due to number of management layers, left hand doesn't always know what the right hand is doing.

    Advice to ManagementAdvice

    Make sure the workforce are all driving in the same direction, cut down management layers and costs that go with them.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Company better recognised than the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Research Analyst in London, England
    Current Employee - Research Analyst in London, England

    I have been working at Fidelity Investments

    Pros

    Extremely well recognised in the City and a lot of sway with companies and brokers; great opportunities to learn. A lot of freedom to run your own diary and pursue ways that you think will add value to the research process.

    Cons

    Most of the fund managers and other analysts have their own agenda and so it can be quite fragmented in terms of communication, and accordingly recognition, unless you really make an effort.

    Advice to ManagementAdvice

    Because of the size of the company, it seems that there is not much meritocracy at the lower levels of the organisation, with not much difference in pay or recognition for those that put in the extra mile.

    Recommends
    No opinion of CEO
  11. 4 people found this helpful  

    A Great Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Trader in Denver, CO (US)
    Former Employee - Full Trader in Denver, CO (US)

    I worked at Fidelity Investments full-time (more than a year)

    Pros

    Series 7 & 63 are paid for and the training program is excellent, they are paying a lot of money to license you and really want you to pass.
    There are multiple shifts available to you which you bid for, and most people receive their first choice in shifts.
    Amazing, supportive co-workers.
    The best technology I have used in the Finance industry.
    401(k) matching is among the best in the industry, but annual salary is not competitive.
    Good work/life balance.
    Team outings each quarter.

    Cons

    The call volume is ridiculous, and you spend most of your time resetting passwords, even once you are on the full-trader gate.
    Fidelity talks a lot about career development, but team meetings and one-on-one coaching sessions with your manager are constantly canceled due to call volume. A manager cannot develop his/her employees without ever speaking with them.
    Even when you are promoted you do not get a raise, you get an increase in variable comp, and that is determined by whether you hit your metrics. You can get a "promotion" without ever getting a "raise".
    Management is hit-or-miss. I worked for a couple of amazing, hands-on managers who were very engaged with their teams. I also worked for a few managers that appeared to do nothing other than sit around and play games on their phones all day.
    A lot of push-back from different departments when you try to transfer calls.
    Metrics are constantly changing. What is important one quarter may be meaningless the next quarter. It makes it very difficult to try to establish a routine on your calls when you don't know what measurements your bonus will be based on.
    This is a call center job. Don't try to kid yourself, you will be on the phones 8 hrs/day. Unless you get a position in a branch, you will be on the phones, even if you are "promoted" to another role.

    Advice to ManagementAdvice

    Call center employees burn out, they need time off of the phones. Find a way to guarantee OPA at least once-a-week. There is nothing more frustrating than sitting at your desk with no calls in queue with OPA cancelled. Also, give actual raises for promotions. A rep working high net worth or premium should expect a bump in pay for being promoted from core.

    Recommends
    Positive Outlook
    Disapproves of CEO

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