Fifth Third

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Fifth Third Reviews in Cincinnati, OH

Updated 14 December 2014
Updated 14 December 2014
612 Reviews
3.2
612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
277 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 28 reviews)


Cons
  • Upper management doesn't understand things that happen within the branch (in 31 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

148 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Covington, KY (US)
    Former Employee - Customer Service Representative in Covington, KY (US)

    I worked at Fifth Third part-time (more than 3 years)

    Pros

    Good vacation and sick leave.

    Cons

    Poor pay for everything you have to cover. Customers are of the most rude kind.

    Advice to ManagementAdvice

    Nothing

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Previous employment review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH (US)
    Former Employee - Anonymous Employee in Cincinnati, OH (US)

    I worked at Fifth Third full-time (more than 3 years)

    Pros

    The firm is a great stepping stone into the industry. Working in its headquarter city gives access to senior management on a daily basis.

    Cons

    Has a commercial and retail bank mentality. Other departments seem to struggle to have clarity and to be understood.

    Advice to ManagementAdvice

    Make sure the right people are in place to be running the various divisions. Also, remember that employee appreciation is a huge part of morale. Associates want recognition and to be compensated according to their contributions.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great if you're a good old boy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Cincinnati, OH (US)
    Former Employee - Network Engineer in Cincinnati, OH (US)

    I worked at Fifth Third

    Pros

    They managed to survive the banking crisis

    Cons

    Wages aren't competitive. Perks are reserved for managers.

    Advice to ManagementAdvice

    Hire qualified people and get rid of the dead weight.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    They do not value their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH (US)
    Former Employee - Anonymous Employee in Cincinnati, OH (US)

    I worked at Fifth Third full-time (more than an year)

    Pros

    It's a good, stable job with a stable company. Plenty of training opportunities within your department.

    Cons

    Horrible job at placing employees based on their qualifications. They do not place much value on your experience outside of the bank. Raise didn't keep up with inflation.

    Advice to ManagementAdvice

    Place employees better. Show more appreciation. Give raises that at least keep up with inflation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Government Post Closing Specialist in Cincinnati, OH (US)
    Former Employee - Government Post Closing Specialist in Cincinnati, OH (US)

    I worked at Fifth Third as a contractor (more than an year)

    Pros

    Free parking. I experience no other pros.

    Cons

    Untrained managers, unorganized process, poor employee relations and no value of employees.

    Advice to ManagementAdvice

    Train team leaders better and treat employees like people and not machines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It's changing but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Cincinnati, OH (US)
    Current Employee - Human Resources in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    The salaries are competitive and the benefits are really good. I enjoy being able to purchase extra vacation time and the benefits are right on par for a company this size.

    Cons

    Always understaffed and behind on technology. While I'm able to purchase extra vacation, I'm afraid that I will lose it due to the amount of work and demands of the job.

    Advice to ManagementAdvice

    I understand keeping head count down but overworking people with outdated technology makes it a challenge to want to stay here for a career. Definitely a stepping stone kind of workplace.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Working Conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Processor in Cincinnati, OH (US)
    Former Employee - Mortgage Loan Processor in Cincinnati, OH (US)

    I worked at Fifth Third full-time (more than an year)

    Pros

    The pros to working here are that they have a banking center on site, plenty of banking amenities for employees, and a nice cafeteria.

    Cons

    When you are hired on, they offer training but instead of giving you two weeks as specified, its more like a three day intensive and then you are thrown to the wolves (and the wolves happen to be your team). Managers and teammates alike do not want to help you. At times when you are called in for supervisory review, you are told that you are doing well, only to be called into manager review later to be told that you are not doing well at all. This shows a lack of communication between coworkers, supervisors, and managers.

    Advice to ManagementAdvice

    My advice to management would be to communicate with supervisors and team members regularly. Secondly, I would advise that there be a two week training for the job position instead of the three day intensive, because in the end the training that you do get is only to tell you about Fifth Third Bank and how to use the computer system, but nothing about your specific job if at all. New hires from corporate to groundskeepers should not be in the same training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Beware what division you're working in for IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH (US)
    Current Employee - Anonymous Employee in Cincinnati, OH (US)

    I have been working at Fifth Third full-time

    Pros

    Pay is decent, working in a revitalized downtown is nice, especially in the summertime. Flexibility with work schedules.

    Cons

    Three items. First, IT departments that are support in nature (infrastructure, database, reporting, etc) are ridiculously understaffed. Secondly, advancement is directly tied to what division you're working in. Work for the wrong division (like support IT departments listed above), and you can kiss any thoughts of advancement goodbye. Thirdly, the politics. Good Lord Almighty, the politics.

    Advice to ManagementAdvice

    1. Care about retaining and advancing the careers of your IT staff. 2. A positive corporate IT culture is driven from the top down, NOT the bottom up.

    Neutral Outlook
    No opinion of CEO
  10.  

    It is a great company to help expand your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disputes Servicing Specialist I in Cincinnati, OH (US)
    Current Employee - Disputes Servicing Specialist I in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (less than an year)

    Pros

    Good Pay. Team treats you like family. And wonderful benefits.

    Cons

    Training is quick. You tend to learn alot while on the job.

    Advice to ManagementAdvice

    More training sessions over time.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fair Workplace

    Current Employee - Capital Markets Analyst in Cincinnati, OH (US)
    Current Employee - Capital Markets Analyst in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    Given opportunity to work independently and grow within curent department.

    Cons

    Somtimes there are long hours during SD project

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