Fifth Third

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Fifth Third Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.1 519 reviews

74% Approve of the CEO

Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat

Kevin T. Kabat

(234 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance(in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer(in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda(in 29 reviews)

  • Sales goals are not realistic and the training was inadequate(in 26 reviews)

519 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • No Opinion of CEO

     

    It was all right, very male dominated though.

    Anonymous Employee (Current Employee) Indianapolis, IN (US)

    ProsNot really hard or challenging

    ConsHard to move up and be promoted

    Advice to Senior ManagementDon't let racists be the managers...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I Love 5/3

    Personal Banker (Former Employee) Louisville, KY (US)

    ProsThe customers and the co worker like family environment. Forming bonds with co workers that grow ovwer the years.

    ConsNot enough time in the day to enjoy my job

    Advice to Senior ManagementContinue to love respect cherish and honor your employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fifth third genuinely cares about their employees

    Retail Personal Banker (Current Employee) Detroit, MI (US)

    ProsThey promote from within as long as you work hard and reach your sales goals. Great benefits, family oriented, great place to work.

    ConsThe goals are tough to reach. There are times where your goals can be higher then the branch goals. Not enough staff, plan on working a lot of weekends.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Flexible

    Anonymous Employee (Current Employee)

    ProsWorks well for a part timer

    ConsSales goals as a teller were the worst part

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Place to Start

    Credit Analyst (Current Employee) Cincinnati, OH (US)

    ProsManagement is very supportive of responding to staff needs and making changes when needed. Benefits are comparable with similar employers. The environment is very laid back and employees seem to maintain positive attitudes.

    ConsIt can be challenging to move into another area of the bank, little opportunity to network within the bank. It's difficult to grow a career here if your department does not have a built-in track. There does not seem to be much of a focus of growing employees within the company, and it feels your best opportunity for growing your career is to explore options at other companies.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Car Sales Tactics

    Financial Service Representative (Current Employee) Atlanta, GA (US)

    ProsGreat company for hard cold call type sells. The company is great for developing career driven sales employees.

    ConsThe company engages in car sales tactics. The retail banking department has a meeting weekly called the "firing line", where if you have not meet your goal for the month you are now the target. Fifth Third retail banking is disorganized and extremely cheap in regard to the level of pay deserved by its employees. Be expected to regularly conduct wire, acquire business accounts and card processing account, obtain investment account, in addition to opening consumer account and credit cards

    Advice to Senior ManagementBecome more organized, increase pay and provide better training for employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Prefer to hire externally

    Customer Service Representative (Current Employee) Chicago, IL (US)

    ProsNice people, good hours and holidays. Good first job. Good work life balance.

    ConsNot much room for growth depending on position, high turnover rate, and they prefer to hire externally when jobs become available. Constantly short staffed and having to scramble to cover for missing people which creates stressful situations.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    From good to bad to really bad

    Processing Clerk (Former Employee) Indianapolis, IN (US)

    Pros401k matching- vacation days- low cost dental insurance, occasional free pizza or pitch-in dinner, profit sharing benefit at end of the year

    ConsAfter 2008 with the financial fallout, it became a constant case of squeezing employees with more work for the same pay or a very tiny raise. Then came outsourcing of jobs and fewer hours per week. But this is probably true for most mid to big size banks. The typical brown-noser(s) who would rag on fellow employees to get in good with the clueless manager didn't help the environment either.

    Advice to Senior ManagementNo one of importance in executive position ever visited my location which showed how low they thought of the workers which didn't help the morale in any way. Practice what you preach- bank customers are now looked upon as sales meat to be exploited in any way possible with any dubious product if not unethical product. But this too probably goes for most banks nowadays.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good people, poor Sr. Management

    Anonymous Employee (Former Employee)

    ProsChicago downtown location has a great environment, good people to work with. You'll get your share of experience here because there is a definite "sink or swim" culture here

    ConsI've been working there nearly 8 years and it seems as if every year or 2 there are DRASTIC changes within the company. When these changes occur, they don't seem to be very well though out. As usually it results in pure chaos, and employees under stress because due to the new procedures, certain areas of support are no longer available. It's almost like upper management gets some "great idea" and throws it off on middle management. Then regular employees are left to pick up the pieces. This makes things extremely difficult for clients & employees.

    Advice to Senior ManagementTry counseling with the departments before serious changes are made, so that when things are put into place we are prepared to tackle on any issues that may arise. Or at least create a level of support so that customer's aren't impacted.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Moving in right direction but lots of history and politics to overcome

    Manager, IT (Former Employee) Cincinnati, OH (US)

    ProsLike the headquarters of most large companies, there a lots of opportunities to meet people in different functions, learn about other areas of the firm, and create inroads to new career opportunities. The pay is decent, too. Lots of good people work here. Great location in the middle of downtown Cincinnati.

    ConsLots of internal politics, people who never follow through on promises, huge focus on "face time." Workload management is generally load up your subordinates until things are constantly falling off their plates, then change their priorities. This is due to the fact that the bank struggles to set priorities for the organization as a whole from the top down. Groups who support the whole enterprise then get caught in the ricochet of competing priorities from the business units.

    Advice to Senior ManagementContinue adjusting your business models to enhance the ability of the enterprise support groups to meet their clients' needs in a timely manner.

    Create an environment where it's ok to say something doesn't work and to suggest a better way.

    Provide more and better training.

    – I'm optimistic about the outlook for this company

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