Fifth Third Reviews

Updated 22 October 2014
Updated 22 October 2014
573 Reviews
3.2
573 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
257 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 20 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 27 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Interesting yet educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Personal Banker in Chicago, IL (US)
    Former Employee - Retail Personal Banker in Chicago, IL (US)

    I worked at Fifth Third full-time (more than an year)

    Pros

    Great company to work, however the company has undergone many organizational changes on the Retail level such as the elimanation of some position only to redesign it into a sales position. Which is understanding in a more sales focus industry, however discouraging to new hires.

    Training program is excellent most FCM are very knowledgeable in interested in the growth of their staff.

    Cons

    Short staffed, expect to perform many roles in a financial center. Hired as a FCM or PB but expect to work as a Teller, PB, IE, etc....

    Advice to ManagementAdvice

    Rethink the staffing structure, short staffing is leading to the high turnover in some regions.

    Approves of CEO
  2.  

    Good place to start you career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Managers are generally flexible and willing to work with you. It's really all about the people. Fifth Third seem truly interested in engaging its employees.

    Cons

    Training and technology can be somewhat sub par. Once you're in the company, good luck getting a decent raise.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Investment Advisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    - Promotions - Right on Fountain Square - Friendly work environment

    Cons

    - A bit behind on technology and culture

    Advice to ManagementAdvice

    - Consider flex hours to work with Gen Y

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    An unexpected growing and learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Columbus, OH (US)
    Current Employee - Customer Service Representative in Columbus, OH (US)

    I have been working at Fifth Third full-time (less than an year)

    Pros

    The company truly cares about each customer and appropriately tailors products and services to their individual needs

    Cons

    training and management varies greatly from branch to branch (good training is imperative to a successful career in customer service)

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It is a great company to help expand your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disputes Servicing Specialist I in Cincinnati, OH (US)
    Current Employee - Disputes Servicing Specialist I in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (less than an year)

    Pros

    Good Pay. Team treats you like family. And wonderful benefits.

    Cons

    Training is quick. You tend to learn alot while on the job.

    Advice to ManagementAdvice

    More training sessions over time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Although little opportunity for advancement outside of the Cincinnati market, hands down the most generous and laid back of all the banks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker in Dayton, OH (US)
    Current Employee - Licensed Personal Banker in Dayton, OH (US)

    I have been working at Fifth Third full-time (more than 8 years)

    Pros

    A more relaxed atmosphere with a focus on peer sharing.

    Cons

    Not original in any way in regards to an ever changing demographic.

    Advice to ManagementAdvice

    Being known as the bank that's three years behind all the other banks doesn't mean you should hire all their old dead weight and copy what they implemented three years ago. Take a chance. Innovate. Do something new. Team goals over individual goals, pull the strengths from the individuals to work together and applaud the end result.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Fifth Third full-time (more than 8 years)

    Pros

    I appreciated that in my time with the company, I had many opportunities to be promoted. Every two years, or so, there was a new role within reach to further my career. Exposure to leadership was another huge pro that kept me engaged. For the majority of my career, I had managers I could admire who understood the work and offered insight to grow the business.

    Cons

    Competitive salary increases for an internal candidate applying to a new role (who doesn't first leave the company) are minimal. Training was often viewed as an annoyance or an afterthought. While senior leadership was making great strides to ensure greater communication between lines of business, functions still operated in an "us vs. them" state that was not conducive to getting work done, collaboratively.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Fair Workplace

    Current Employee - Capital Markets Analyst in Cincinnati, OH (US)
    Current Employee - Capital Markets Analyst in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    Given opportunity to work independently and grow within curent department.

    Cons

    Somtimes there are long hours during SD project

  10.  

    Average Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Toledo, OH (US)
    Current Employee - Customer Service Representative in Toledo, OH (US)

    I have been working at Fifth Third part-time (less than an year)

    Pros

    The benefits are available after just 30 days.

    Cons

    The computer based training, transaction processing systems, and mobile banking systems were difficult to navigate and were not user friendly. The entire training process which focused on customer experience is a white wash. This bank portrays itself to be an institution focused in customers, but the same scheme plays out: sell, sell, sell.

    Advice to ManagementAdvice

    Try and up the starting salary to make the position more competitive.

    Neutral Outlook
    No opinion of CEO
  11.  

    Beware what division you're working in for IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH (US)
    Current Employee - Anonymous Employee in Cincinnati, OH (US)

    I have been working at Fifth Third full-time

    Pros

    Pay is decent, working in a revitalized downtown is nice, especially in the summertime. Flexibility with work schedules.

    Cons

    Three items. First, IT departments that are support in nature (infrastructure, database, reporting, etc) are ridiculously understaffed. Secondly, advancement is directly tied to what division you're working in. Work for the wrong division (like support IT departments listed above), and you can kiss any thoughts of advancement goodbye. Thirdly, the politics. Good Lord Almighty, the politics.

    Advice to ManagementAdvice

    1. Care about retaining and advancing the careers of your IT staff. 2. A positive corporate IT culture is driven from the top down, NOT the bottom up.

    Neutral Outlook
    No opinion of CEO

Fifth Third Photos

Fifth Third Bank offices at 424 Church Street, Nashville, TN (Photo attributed to F McGady - )
Fifth Third
Fifth Third Bank offices in 1000 Town Center, Southfield detroit. (Photo attributed to Dave Parker - )
Fifth Third Bank headquarter offices in Cincinnati, Ohio (Photo attributed to Derek Jensen - licensed under the CCL Attribution-ShareAlike 2.0)

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