Fiserv

www.fiserv.com
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Fiserv Reviews

Updated 2 March 2015
Updated 2 March 2015
952 Reviews
2.7
952 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
563 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Fortune Most Admired Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managet in Indianapolis, IN (US)
    Current Employee - Managet in Indianapolis, IN (US)

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to ManagementAdvice

    Better communications with all staff on a regular basis.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great global coverage. Not that interested in people development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in London, England
    Current Employee - Principal in London, England

    I have been working at Fiserv full-time (more than 3 years)

    Pros

    Great clients and breadth of work

    Cons

    Lack of responsibility. Run an an autocracy

    Advice to ManagementAdvice

    Trust your staff!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great company...bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    - Great environment with flexible working
    - Very passionate team members
    - Fairly good package
    - Opportunity to gain more experience

    Cons

    - Very small pay increases (get as much as you can upon offer)
    - Senior Management like to think they are able to change, but very rarely happens unless you are in favour
    - Very political environment with mini-empires based in different offices
    - Poor HR service
    - Little respect for associates
    - Many very successful software products lose favour the moment they are no longer profitable, and very rarely will they invest in new technology.

    Advice to ManagementAdvice

    Change your management structure, and bring in some more effective HR across all levels. Listen to your associates about development and the market in most cases they know more than you think you know and invest in the market leading products you have

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company to work for!!!!

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    Encouraging and helpful environment, lots of many different opportunities and great clients and co-workers. I loved working here very much!

    Cons

    I did not have any bad experiences during my time at Fiserv. They are very intelligent and well rounded people.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    Industry-standard pay, nice people, exciting

    Cons

    can be chaotic, especially across groups; health insurance is worse than current industry average

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  7.  

    Decent company to work for. Very good starter job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Customer Service Associate in Dublin, OH (US)
    Current Employee - Bilingual Customer Service Associate in Dublin, OH (US)

    I have been working at Fiserv full-time (more than a year)

    Pros

    Great people around. High opportunities at quarterly bonuses. Most supervisors are attempting to help you out.

    Cons

    Extremely difficult to advance. Plenty of lateral movements without pay increases.

    Advice to ManagementAdvice

    Change is great but you need to bring back the previously held discussions about future changes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Could be an amazing place to work...sadly its just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 3 years)

    Pros

    many opportunities, offices everywhere in the world, generous time off, benefits overall are okay, alot of choices

    Cons

    horrible communication at every level, more concerned with numbers than people

    Advice to ManagementAdvice

    think about the people as much as the numbers, listen to the surveys, most everyone is not engaged and its just a job for them

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Great company to work for if you ignore salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Glastonbury, CT (US)
    Current Employee - Technical Support Analyst in Glastonbury, CT (US)

    I have been working at Fiserv

    Pros

    Working in the open solutions division is great been working with DNA for years. The company as a whole is okay everyone appears to be professional and upper management their best to keep us happy

    Cons

    Salary is below standard and is very hard to change, the Benefits are good over all however they need to change the health insurance

    Advice to ManagementAdvice

    Work life balance is good personal growth need to be given more focus along with promotions. Fiserv needs to review salary grades and they need to be aligned with market standards

  10.  

    inserter operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inserter Operator in Hazelwood, MO (US)
    Former Employee - Inserter Operator in Hazelwood, MO (US)

    I worked at Fiserv

    Pros

    great environment and friendly coworkers and management

    Cons

    working six weeks six weeks straights without an off day including Saturday and sunday ten hour shifts

    Advice to ManagementAdvice

    be considered of others

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR (US)
    Former Employee - Anonymous Employee in Portland, OR (US)

    I worked at Fiserv full-time (more than 10 years)

    Pros

    People were fantastic! Great team members.

    Cons

    Management struggles with growth. Could be better with work-life balance.

    Recommends
    Positive Outlook

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