Fiserv

www.fiserv.com

Fiserv Reviews

Updated 29 January 2015
Updated 29 January 2015
933 Reviews
2.7
933 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
559 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Fortune Most Admired Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managet in Indianapolis, IN (US)
    Current Employee - Managet in Indianapolis, IN (US)

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to ManagementAdvice

    Better communications with all staff on a regular basis.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great global coverage. Not that interested in people development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in London, England
    Current Employee - Principal in London, England

    I have been working at Fiserv full-time (more than 3 years)

    Pros

    Great clients and breadth of work

    Cons

    Lack of responsibility. Run an an autocracy

    Advice to ManagementAdvice

    Trust your staff!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great company...bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    - Great environment with flexible working
    - Very passionate team members
    - Fairly good package
    - Opportunity to gain more experience

    Cons

    - Very small pay increases (get as much as you can upon offer)
    - Senior Management like to think they are able to change, but very rarely happens unless you are in favour
    - Very political environment with mini-empires based in different offices
    - Poor HR service
    - Little respect for associates
    - Many very successful software products lose favour the moment they are no longer profitable, and very rarely will they invest in new technology.

    Advice to ManagementAdvice

    Change your management structure, and bring in some more effective HR across all levels. Listen to your associates about development and the market in most cases they know more than you think you know and invest in the market leading products you have

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great Company to work for with exciting changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    The Senior Leaders have a clear vision on where we need to go. The company has made a tremendous investment in associates over the past several years in personal development programs. The stock purchase plan is unbelievable

    Cons

    The vision from senior management still needs to make it through the organization, there is still silo's that need to come along with the change.

    Advice to ManagementAdvice

    Keep the change coming, making huge strides

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company not realizing full potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Executive in Milwaukee, WI (US)
    Current Employee - Senior Sales Executive in Milwaukee, WI (US)

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Great company for sales professional to grow a lifetime career. Unlimited potential for growth due to large in house client base that limits the necessity of cold calling for new prospects. Outstanding benefits with 401K, company match and numerous options like HSA and wellness programs.

    Cons

    Company culture is both a benefit and drawback. The company preaches to their employees that they have to appear as "one". This initiative is due to the way the company as formed over the years with hundreds of acquisitions. The culture clash had had success but the forward momentum is slow due to non-adopters who protect their turf to the detriment of their co workers. Consistent enforcement of company values have caused harm to career growth in sales that lead to talented employees leaving for greener pastures.

    Advice to ManagementAdvice

    Walk the walk as well as you talk. Company values should be more than a slogan. Improve communication and transparency when there are conflicts between business units.

    Recommends
    Neutral Outlook
  7.  

    General Motors of Financial Services....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Very solid company and if you are in the right role. Often a job for life for people

    Seem to be trying hard to move thru the silo'd bureacracy

    Cons

    Very negative feedback oriented organization. Can be very good if you are motivated by that as I am) but might be challenging for some/many.

    Massive organization with huge silos between divisions. Company is working hard to break down these history walls but any movement across division on product boundaries is next to impossible. I was sucked into Fiserv via an acquisition

    Generally boring products and boring technologies targeted to the mass market.

  8. 1 person found this helpful  

    Not Very Supportive

    Former Employee - Project Manager in Norcross, GA (US)
    Former Employee - Project Manager in Norcross, GA (US)

    I worked at Fiserv as a contractor (more than a year)

    Pros

    Can learn openly as there are lots of opportunities to wear many hats in IT Project Management

    Cons

    Very High Turnover, and very little Management development or support.

  9.  

    Good company for initial career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Noida (India)
    Former Employee - Senior Software Engineer in Noida (India)

    I worked at Fiserv full-time (more than 3 years)

    Pros

    Diverse work, great mid management, competitive salary, great great peer group

    Cons

    Reward and recognition not upto the mark, silly HR policies, Too much interference by upper management

    Advice to ManagementAdvice

    Show trust in your people and let them do their job. It will make your job easier too.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good and ethical company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Noida (India)
    Current Employee - Technical Lead in Noida (India)

    I have been working at Fiserv

    Pros

    1. If stuck in good project, then working on great technologies.
    2. Even if you get into a "low workload" project, you would get ample time to relax. No hire-fire except for PIP cases.
    3. Flexible timings in most of the business units.
    4. Healthy leave policies. Almost 35 leaves you can take.
    5. I, personally, moulded my nature from an aggressive developer to calm, gentle, and conflict-resolver team lead with guidance of some of senior people.

    Cons

    1. Some managers only talk in bookish language, and overlook the real situation.
    2. Some managers use offensive language, they're lucky that I didn't get a chance to work with them.
    3. Hike is normal, nothing extra-ordinary which is a standard when you stay in the same company.

    Advice to ManagementAdvice

    To those who think they know quite a lot, well there are other people who are also experienced with some or other stuff that you might not be aware of - this is for managers.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Software Engineer in Noida (India)
    Current Employee - Associate Software Engineer in Noida (India)

    I have been working at Fiserv

    Pros

    Work life balance
    Facilities
    Flexi timing with work from home
    Onsite opportunities

    Cons

    Only few projects have good technical work
    Poor management
    Less salaries

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO

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