Fiserv Reviews

Updated 22 October 2014
Updated 22 October 2014
852 Reviews
2.6
852 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
529 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 68 reviews)

  • Current technologies with the option to work from home with manager approval (in 31 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 22 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great global coverage. Not that interested in people development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in London, England
    Current Employee - Principal in London, England

    I have been working at Fiserv full-time (more than 3 years)

    Pros

    Great clients and breadth of work

    Cons

    Lack of responsibility. Run an an autocracy

    Advice to ManagementAdvice

    Trust your staff!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great company...bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    - Great environment with flexible working
    - Very passionate team members
    - Fairly good package
    - Opportunity to gain more experience

    Cons

    - Very small pay increases (get as much as you can upon offer)
    - Senior Management like to think they are able to change, but very rarely happens unless you are in favour
    - Very political environment with mini-empires based in different offices
    - Poor HR service
    - Little respect for associates
    - Many very successful software products lose favour the moment they are no longer profitable, and very rarely will they invest in new technology.

    Advice to ManagementAdvice

    Change your management structure, and bring in some more effective HR across all levels. Listen to your associates about development and the market in most cases they know more than you think you know and invest in the market leading products you have

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Not terrible. Has issues that should be addressed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Analyst in Phoenix, AZ (US)
    Former Employee - Technical Support Analyst in Phoenix, AZ (US)

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Other than medical, the benefits are very good. Tuition reimbursement, cafeteria allowance, good PTO, wfh if you're in the right group. Stable, secure. Decent pay Good coworkers. Intelligent managers (at least mine were).

    Cons

    Medical benefits are bad. HDHP w/HSA. They say it's the industry standard. So why not be a leader and provide good health benefits instead of being one of the crowd? Lack of opportunities and training. Culture can be a little unprofessional. CEO can be a jerk during town hall meetings. Someone needs to tell him to stop threatening to fire you. Even as a joke. And stop withy the stand up routines.

    Advice to ManagementAdvice

    - Better health benefits
    - better training opportunities
    - allow for advancement
    - encourage career growth.

    No opinion of CEO
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  5. 1 person found this helpful  

    Fiserv has been an adventure so far..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative in Oklahoma City, OK (US)
    Current Employee - Client Service Representative in Oklahoma City, OK (US)

    I have been working at Fiserv full-time (more than an year)

    Pros

    They have great benefits and the salary is pretty decent for an entry level job.

    Cons

    The department that I work in, is grossly under staffed and it causes the rest of the team to work that much harder.

    Advice to ManagementAdvice

    The management could not micro-manage as much. The team knows what needs to be done and doesn't need to be told from managers half a country away.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good people, decent pay for this area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fiserv Employee in Sioux Falls, SD (US)
    Current Employee - Fiserv Employee in Sioux Falls, SD (US)

    I have been working at Fiserv full-time (more than 8 years)

    Pros

    Stability, good employees, good place for employees with families.

    Cons

    Raises are few and far between. Willing to let other companies steal good employees rather than pay just a little more. Management tends to take advantage, but what job doesn't have this.

    Advice to ManagementAdvice

    It takes a long time to learn any position at Fiserv, don't be so willing to let good employees jump ship for a little amount of money.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Love working for Fiserv!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time

    Pros

    Great work life balance ( work from home), great culture, very stable company, leader in the industry!

    Cons

    Don't have anything negative, have worked here for 12 years and would definitley recomend!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Pune (India)
    Current Employee - Senior Software Engineer in Pune (India)

    I have been working at Fiserv full-time (more than an year)

    Pros

    - Good salary

    - Work environment

    - Balanced life

    - HR Policies

    Cons

    - Less onsite opportunity

    - Poor management

    Recommends
  9.  

    Growing company

    Former Employee - Anonymous Employee in Brookfield, WI (US)
    Former Employee - Anonymous Employee in Brookfield, WI (US)

    I worked at Fiserv as a contractor (less than an year)

    Pros

    Company was expanding and growing, so a big emphasis on aligning after acquisitions. Strong financials.

    Cons

    Outside the city - prefer working in the heart of downtown, but otherwise great facilities and campus and easy freeway access.

  10. 1 person found this helpful  

    Great company in need of some leadership stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than an year)

    Pros

    Company sponsors a number of events and activities for employees. Employees are well treated. Company locations are well maintained. The benefits are on par with most large corporations.

    Cons

    Senior management churn contributes to lack of business focus. The frequency with which they change the leadership and organizational structure causes confusion in the employee ranks.

    Recommends
    Neutral Outlook
  11.  

    Software developer Co-op at Fiserv Lending Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern in King of Prussia, PA (US)
    Current Employee - Software Developer Intern in King of Prussia, PA (US)

    I have been working at Fiserv full-time (less than an year)

    Pros

    People are friendly
    they help you learn
    Manager was really good
    I had a great time

    Cons

    I have heard they do not pay very well to full time permanent employees

    Advice to ManagementAdvice

    Management was good

    Recommends
    Positive Outlook

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