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Flagstar Bank Reviews

Updated 19 April 2015
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Employee Reviews

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  1. Proceed with caution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flagstar Bank full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get bank holidays off.

    Cons

    Too many to list unfortunately.

  2. Fantastic internship program!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Governance in Troy, MI (US)
    Current Employee - Data Governance in Troy, MI (US)

    I have been working at Flagstar Bank full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As an intern, you are treated as an equal and they make sure to train you for the banking environment just as they would for any other role.

    At other companies, a peer was my mentor. At Flagstar, my supervisor was my mentor and she made sure that I was recieving the best experience possible by introducing me to technologies that would help to advance my career. More importantly, she was never too busy for me and was willing to spend as much time to help me gain an understanding as to what is expected. She wanted me to know what my role was and to be able to confidently talk about my tasks. This is not the type of internship filled with fetching coffee for the superiors and filing. They definitely expose you to important tasks that are meaningful to the company.

    Aside from learning my role, I was also encouraged to explore other roles by setting up short meetings so that I can watch their day-to-say activities. This is helpful for those who are undecided in what they want to pursue an advanced degree in because you have the opportunity to watch each role in a work environment opposed to classroom curriculum.

    I can't say enough good things about this internship experience. Not only do they want you to succeed while working for them, but also in your future career.

    Cons

    Very short internship (3 months) with no opportunity for job placement afterwards. No benefits.

  3. A company with out a clue on what it wants to do.

    Former Employee - Mortgage Loan Officer in Troy, MI (US)
    Former Employee - Mortgage Loan Officer in Troy, MI (US)

    I worked at Flagstar Bank full-time (More than 3 years)

    Pros

    Centrally located and a great place if you want to just show up and don't care about a career

    Cons

    It is pretty much still trying to find a way to diversify away from being a mortgage company but is about 8-10 years too late.

    Advice to Management

    Strongly consider taking frequent surveys or feedback from employees since you will find out quickly about all the mismanagement you have.

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  5. AVP in the National Sales and Development Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President National Sales in Troy, MI (US)
    Former Employee - Assistant Vice President National Sales in Troy, MI (US)

    I worked at Flagstar Bank full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I really enjoyed the work that I did and the people I worked with. They had great benefits that included, health insurance, vacation time, and 401K.

    Cons

    After working at Flagstar for 18 years, I was not able to advance any further within the company and due to downsizing, my position was combined with another area and my position eliminated.

    Advice to Management

    My advise to management would be better communication. They had a tendency to keep the companies financial position and/or plans amongst themselves, leaving those that were in jeopardy of loosing their jobs without an opportunity to find other employment.

  6. Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor Servicing in Troy, MI (US)
    Current Employee - Supervisor Servicing in Troy, MI (US)

    I have been working at Flagstar Bank full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Safe environment, good cafeteria and relaxed dress code

    Cons

    Business units don't support bank mission

    Advice to Management

    Support your employees, they are human beings not work horses

  7. Helpful (1)

    Mostly a good tenure here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Troy, MI (US)
    Former Employee - Anonymous Employee in Troy, MI (US)

    I worked at Flagstar Bank full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Compensation is fair, benefits are very good, co workers are wonderful, nice cafe downstairs for breakfast lunch and snacks. Its a business casual atmosphere.

    Cons

    Management is reactive rather than proactive and when the try to be proactive it becomes alot of posturing and nothing really ever gets done effectively and gets put on the back burner. Managers take credit for your work but when there are short comings throw you under the bus to still look good in front of others

    Advice to Management

    Trim the fat. Too many managers hanging around are lame duck managers.

  8. If you like working with good people this place might be for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people that work in the branches really care about their customers and doing the right thing, The customers are amazing the daily work has a lot of responsibility but is satisfying.

    Cons

    Management continues to change and the work day goals change with it. They have too many meetings with no substance.

    Advice to Management

    They do not take a look at what is actually happening at the branches or listen so this would be useless.

  9. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    work close to home and love the customer networking

    Cons

    No career development plan for a person who desire to transition into a different department.

    Advice to Management

    Provide better career development mapping.

  10. Good immediate management and earning potential but horrible decision making speed from higher level executives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent earning potential and mid level management is fantastic.

    Cons

    Product development and processes are stagnant at best.

    Advice to Management

    Become more agile and improve speed of decision making.

  11. Not a long term position...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in Jackson, MI (US)
    Former Employee - Financial Service Representative in Jackson, MI (US)

    I worked at Flagstar Bank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun pace, good people to work with. But for what it's worth...I'd never go back.

    Cons

    Your "sales commission" wasn't reward based, but threat-based. Terrible fear every month when the numbers came due. Nearly impossible goals as well.

    Advice to Management

    Treat your employees like people. Never seen a more harsh Top>bottom discrepancy

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