Forever 21 Reviews

Current Employee – been working at Forever 21 full-time for more than 3 years

Pros – What I really like about working at Forever 21 was the great customers. They were always into buying stuff and being awesome

Cons – What I didn't like about working at Forever 21 was never growing up. It was like is like living in never never land

Advice to Senior Management – keep is realZ!

Yes, I would recommend this company to a friend

Former Employee – worked at Forever 21 part-time for less than a year

Pros – I have to admit I loved my Work Colleagues. They were absolutely amazing, so many jokes! Loved it.

Cons – The Rota! The rota was not done in advance. The managers would take out their personal problems on you. No communication. They would give you hours that does not correlate with your contract. (Not good for a Part Time worker) There would be 4 managers on a floor, each one giving you different orders. A half an hour break in an 8 hour shift. It was a paid break, that was ok. But, getting my food would take at least 10 mins. Everyone would go on their break at the same time, because the Managers put our breaks at the same time. If you went on your break, the manager wouldnt put any one in your area to cover you. So everything would be messy and then you would get shouted at. The managers wouldnt even bother remembering your name. They had their favourites.

Advice to Senior Management – The Managers need to be trained. I firmly believe that you need to start from the bottom to make your way to the top. The managers who were hired to be managers never worked as sales associates in that store. I believe that the sales associates who have worked there for a long time should be promoted. They know what it feels like. More incentives for staff!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Forever 21

Pros – Oxford Street, means you are working in a big retail windows

Cons – 5 months after the great oppening. The Store is looking already for Store Manager, Visual Merchandising Manager, 2 Store Supervisors, 6 Floor Managers... doens't need comments when you realize that positions were filled 5 months ago. The Staff turn-over is extremaly high as result of poor management. Problems with the shifts, overnights and, the worst, payslips... never are correct...

Advice to Senior Management – Start to be Manager, Respect the Team, o, at leats, go to the nearest bookshop and by a cheap Management book to start to understand business roles.

No, I would not recommend this company to a friend

Former Employee – worked at Forever 21 full-time for more than a year

Pros – Fun, past-paced, nice and fun people to work with, discount and good pay.

Cons – Rude customers, very busy on the weekends which bring the rude customers lol, stressful.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Forever 21 full-time for more than a year

Pros – Nice co-workers, Lots of hours (sometimes too much)

Cons – Management is terrible and need to hire more workers. Too many customers on busy days and since most people just throw clothes around everywhere, we need more people to clean it up.

No, I would not recommend this company to a friend

Former Employee – worked at Forever 21 part-time for more than 7 years

Pros – met amazing people working there up to the manager
learned a ton of skills

Cons – doesn't hire from within the company

Advice to Senior Management – with corporate it's a hierarchical chain run by a lot of men working for a fashion company, however the chain of command within stores is horizontal. The combination of the two clash and a lot of misunderstanding happens.

– I'm not optimistic about the outlook for this company

Former Employee – worked at Forever 21 part-time for less than a year

Pros – If you love fashion, you're getting hands on experience no matter what position you fill.
Friendly atmosphere.
The work isn't too difficult- don't really have to think.
The hours are not usually too bad.
If you're in high school, looking for a way to make a little cash then this job would be great for you!

Cons – Not very fulfilling.
On your feet a lot.
This will probably not turn into a career.
Some of the people there are a little strange/not motivated at all.

Yes, I would recommend this company to a friend

Current Employee – been working at Forever 21 full-time

Pros – They provide great pay and good benefits

Cons – For how large the company is you would think they would have more Structure

Advice to Senior Management – Open line of communication.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Forever 21 full-time for more than a year

Pros – Getting to know the newest fashion trends first. Being able to wear the newest trends at work.

Cons – The company does not pay very well for the amount of work they expect you to do. Customers are often dissatisfied with the return policy and many times you are yelled at for it. The company also does not have a good discount for their employees.

No, I would not recommend this company to a friend

Current Employee – been working at Forever 21 part-time for less than a year

Pros – You meet and spend time with amazing people.
The work isn't difficult.
Not hard to get the job.
You get to see lots of cute clothes.

Cons – Hours are unsteady.
Work is tedious.
Customers are often rude and leave messes everywhere.
Employee discount is 10%, doesn't even cover the tax.

Advice to Senior Management – Invest more into your employees! The turnover rate is ridiculous because employees don't feel like they matter. Have higher standards of hiring and actually invest in proper training for employees. That way, employees won't come and go, and customer service will improve greatly.

No, I would not recommend this company to a friend