Forward Air

  www.forwardair.com
  www.forwardair.com

Forward Air Reviews

Updated 25 November 2014
Updated 25 November 2014
23 Reviews
2.7
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bruce A. Campbell
12 Ratings

Employee Reviews

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  1.  

    Operations Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forward Air full-time (more than an year)

    Pros

    Employees are real dedicated in doing their job. Management is flexible

    Cons

    Long Hours and compensation does not fit what a supervisor does.

    Advice to ManagementAdvice

    Be fair across the board

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contract Driver in Dallas, TX (US)
    Current Employee - Contract Driver in Dallas, TX (US)

    I have been working at Forward Air (more than 5 years)

    Pros

    Good co-workers. This company is a owner-operator company that relys on good drivers with good experience. They offer nice safety bonuses yearly.

    Cons

    Manipulative dispatch...very deceitful. A overbearing safety department that doesn't take everything into consideration when passing judgements on there drivers. There upper management plainly just doesn't care...bottom line there about the profit.

    Advice to ManagementAdvice

    Start taking care of drivers that sustain your business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Overall a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forward Air

    Pros

    1. Caring work environment
    2. Good performance oriented incentive.

    Cons

    1. Bad holiday schedule - only 5 days in a year.

    Recommends
    Approves of CEO
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  5.  

    Cons at working at Forward Air

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker in Groveport, OH (US)
    Current Employee - Dock Worker in Groveport, OH (US)

    I have been working at Forward Air part-time

    Pros

    Long Days long nights

    Cons

    Horrible place to work sent to LCK alot

    Advice to ManagementAdvice

    They need more people at LCK

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    If you're looking for a company with advancement opportunities or that treats employees well, Forward Air is not the one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dock Worker in Atlanta, GA (US)
    Former Employee - Dock Worker in Atlanta, GA (US)

    I worked at Forward Air full-time (more than 5 years)

    Pros

    Nice coworkers for the most part. I worked with some really good guys on the dock.

    Cons

    Management treats dock workers as though they are completely expendable. Horrible pay. I worked there full time for 5 years and the last 2 years part time. So 7 years total and after that much time I was only making $1.00 more an hour than the day I walked in the door. Management will lies to it's employees and will show favoratism towards certain employees. Will even fire an employee based on the claims of another employee without any proof or ever giving the accused employee a chance to defend themselves against the accusations. Overall, not a company worth putting much effort into. It isn't recognized or rewarded.

    Advice to ManagementAdvice

    Start treating employees better, especially dock workers. No matter how good of a business or marketing plan you come up with, no matter how good your sales team is, the workers on the dock are the ones that determine the success of the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Employee Oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - ASM
    Current Employee - ASM

    I have been working at Forward Air full-time (more than 5 years)

    Pros

    Company values, benefits are very good. Positive work environment and RVP support

    Cons

    Sales team is required to be in the office daily

    Advice to ManagementAdvice

    Allow field sales reps to start their day straight from home as opposed to the office/warehouse

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Lack of Balance, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Forward Air full-time (more than 3 years)

    Pros

    Pay is good, nice bonus structure, good benefits--insurance, matching 401k and discounted stock, sales team gets phone allowance, mileage compensation.

    Cons

    Very little balance, long hours, only 1 week vacation for first 3 years, mid-level management has a total double standard--'do as I say, not as I do' attitude, upper management is totally out of touch.

    Advice to ManagementAdvice

    Consider giving more time off to allow employees more balance between work/home life. Take the time to look closer at mid-level management--my regional sales manager was a disgusting, racist, sexist pig and left the company open to liability.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Easiest Job On The Planet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Supervisor in Tulsa, OK (US)
    Current Employee - Dock Supervisor in Tulsa, OK (US)

    I have been working at Forward Air full-time (more than an year)

    Pros

    Simple job, good pay, good management team. This job is all what you put into it. Work hard, you get paid. Benefits are a lot more affordable than a lot of other places I've worked. No weekends required. Area Manager has a genuine level of concern for his employees. Pay has been good.

    Cons

    Limited career advancement oppurtunities. That's about it.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very good experience......great managers, great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Coordinator in Columbus, OH (US)
    Current Employee - Logistics Coordinator in Columbus, OH (US)

    I have been working at Forward Air full-time (less than an year)

    Pros

    Fast Paced, growing company with a bright future!

    Cons

    Could use some more formal training, not just OJT.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Minor league company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Forward Air full-time (more than an year)

    Pros

    You are paid weekly, have decent benefits, and have the option to purchase stock after a year at a discount. Your insurance is good for a month if you leave around the first of the month. If you leave close to the end, you lose it at the end of the month. So, if you are planning on leaving, do it at the 1st of the month.

    Cons

    This is for the Solutions side. If you are interested in working here, run in the opposite direction. Upper management has no clue about ethics, integrity, or conflict resolution. The operations are filthy, (graveyard of trucks, broken toilets, and piles of broken pallets) and the company only wants non degree types for management. No training for outside folks. One poster had mentioned that FAS was using non-English workers. This is true in the east as they can save on labor costs. Bottom line is all that counts, even if it means lying to the customers. The company is not willing to fix the underlying problems nor will they want you to point them out. By the way, drivers, no pay increases for you. Contractors, you can get termed for the simplest thing without warning or appeal. An employee's job is never safe, and don't think that you are new that they will not make you a scapegoat for uncovering massive failures.
    There is no support staff, the support functions are performed by Freight employees who do not care about Solutions for the most part.
    The company as a whole is more focused on the Freight side then Solutions.
    Overall, the majority of the people working for FAS are miserable working here. I wished I never came here.

    Advice to ManagementAdvice

    Work on conflict resolution. Increase audits and hire professionals to run the company. Start leadership training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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