Glassdoor is your free inside look at Four Seasons Hotels reviews and ratings in Canada — including employee satisfaction and approval rating for Four Seasons Hotels CEO Kathleen Taylor. All 11 reviews posted anonymously by Four Seasons Hotels employees.
83% of the CEO
Kathleen Taylor
Current Employee – been working at Four Seasons Hotels full-time for more than 10 years
Pros – The company has always taken care of it's employees and always strives to do the right thing. This company always lends an opportunity for development and very willing to let you try new things you'd never otherwise get to in other companies.
Cons – Small company, limited availability for senior roles in certain disciplines, although, that will change.
Advice to Senior Management – Find a way to keep the culture
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-14 10:10 PDT
Former Employee – worked at Four Seasons Hotels full-time for more than 3 years
Pros – always supportive, competative salary, great HR department, medical and dental benefits are only average but the benefit of having free nights at any of the hotels is outstanding.
Cons – As work increased they did not increase budgets which results in downsizing of staff, leaving those still with a job with more work than before and no pay increase for additional responsibilities.
Yes, I would recommend this company to a friend
2013-02-24 12:22 PST
Former Employee – worked at Four Seasons Hotels full-time for less than a year
Pros – -Free nights at any Four Seasons Hotel after so many years of service.
-Meals during your shift are provided by the company.
Cons – -Very low wages in an industry that already has below average wages, even compared to other hotels.
-Very disorganized management team, lacking even the most basic management skills.
-No fluidity and continuity in management decisions.
-Too much "politics" and gossip between employees and management.
-No job security, suspicious hiring/firing practices.
Advice to Senior Management – You need to get some kind of flow of communication and have ALL management on the same page. You can't expect people to do their jobs properly when they are told four different things from four different managers.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-14 10:40 PDT
1 person found this helpful
Former Employee – worked at Four Seasons Hotels part-time for more than 7 years
Pros – Well organized establishment with a lot of well educated and experienced people.
Cons – They do not care for their people as much as they want it to show in the media
Advice to Senior Management – Be true to your golden rule and lead by example
Yes, I would recommend this company to a friend
2012-10-20 14:07 PDT
Former Employee – worked at Four Seasons Hotels full-time for more than a year
Pros – Four Seasons really looks after their employees. Great pay, excellent benefits and a very comfortable and positive work environment. Potential to advance through the company with a career. Hire based on attitude, always great people to work with.
Cons – Potentially not much job freedom as your tasks/roles/duties may be VERY clearly defined.
Advice to Senior Management – Keep lines of communication as open as possible with all staff members.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-19 01:11 PDT
Former Employee – worked at Four Seasons Hotels
Pros – -Good benefits relevant to industry standard
-Challenging, high service environment
Cons – -Complexities and bureaucracy of unionised positions
-Existence of 'not my job culture'
-New employees are disadvantaged by union seniority
-Poor scheduling
-Inconsistency of management decisions
Advice to Senior Management – I would suggest treating new employees as more valuable, as well as recognising a job well done, not just 'room for improvement'. I would recommend that senior management cuts ties with the union, as the benefits for most employees are negligible at most.
No, I would not recommend this company to a friend
2011-12-02 20:26 PST
Former Employee – worked at Four Seasons Hotels
Pros – great learning opportunity as quality of food is always the focus. Life work balance is relatively better than the standard in this industry.
Cons – Instructions from senior cooks and management can be contradicting and confusing. New hires have to "tough it out" before being promoted to full-time or even part time.
Yes, I would recommend this company to a friend
2011-10-28 09:06 PDT
Current Employee – been working at Four Seasons Hotels
Pros – Great experience, really good health benefits, better salary standards than any other food and beverage jobs out there. A wonderful place for the beginners and for people who is looking for a stable job in this industry.
Cons – The hours are horrible, work day and night, holidays and weekends...Too much inside politics and hard to get promoted.
Yes, I would recommend this company to a friend
2011-08-13 14:39 PDT
Current Employee – been working at Four Seasons Hotels
Pros – Comp Nights, great benefits and work environment
Cons – Takes forever to advance, and do not feel pay is fair
Advice to Senior Management – Pay better
2011-06-24 10:32 PDT
Former Employee – worked at Four Seasons Hotels
Pros – They have an outstanding reputation that looks great on a resume. They hire the best people.
Cons – Management has gone downhill and the founder is out of touch with reality. Double standard for equal treatment. Getting time off is difficult and people are unwilling to help others out with time off.
Advice to Senior Management – Don't act like you're better than the regular employees. Walk the walk and give personal feedback for performance. Nobody wants to be congratulated by a general company wide email when the sender has never bothered to introduce themselves.
No, I would not recommend this company to a friend
2008-12-27 19:18 PST
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