Franklin Mint Federal Credit Union

  www.fmfcu.org
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Franklin Mint Federal Credit Union Reviews

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3.0 9 reviews

100% Approve of the CEO

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John D. Unangst

(1 ratings)

50% of employees recommend this company to a friend
9 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Vast differences between districts.

    Anonymous Employee (Former Employee)

    ProsReally great place to keep your money, I never felt like a fraud when I was explaining a product to members. Liked the small company feel and knowing everyone's name. Great hours and flexible schedule. Credit was given where it was due (from upper management). Great atmosphere to work in at Broomall office, everyone was friendly.

    ConsPushed into sales that people didn't need. Branch mangers were glorified member service reps and relied on their staff to do everything and then took the credit (or did the opposite when things were negative). Branch mangers out of the branch at "business events" but no new membership was drawn from it. Seemed like a waste of time.

    Advice to Senior ManagementPay attention to staff at branches and those running branches closer.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Professional atmosphere with a twist

    Teller I (Current Employee) Holmes, PA (US)

    Prosable to anjoy your job (having fun is encouraged)
    decent pay
    work with availability well

    Conssometimes employ those that shouldn't still be employed

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Poor Management, HR nightmare

    Member Service Representative (Former Employee) Broomall, PA (US)

    Pros- Good rapport with community
    - On-site training
    - Many locations

    Cons-Low Pay - sent me at earning statement and I was making less than the minimum in my job grade. Offered me no raise or explanation
    - Do not promote within
    - HR department is corrupt
    - Growing to quickly to afford

    Advice to Senior Management- Need new leadership
    - Take advice from employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Incompetence, egotism, and micromanagement

    Prefer Not to Say (Current Employee)

    ProsMost tellers and member service representatives are hard-working and friendly people who will bend over backwards to make the members happy.

    Cons-Branch staff are micromanaged to a ridiculous degree.
    -Individual initiative and judgment are discouraged.
    -Policies are complex and convoluted; systems and IT are horrible.
    -Trying to grow more quickly than it can afford.
    -Greedy.

    Advice to Senior ManagementTrust and respect your people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great place to work.

    Teller (Current Employee)

    ProsGreat co-workers, friendly management, small community feel for a banking environment.

    ConsMay have to float between branches and some were far for me. But they're pretty flexible about that.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Stifling

    Head Teller (Current Employee)

    ProsDepending on which district you are in the opportunities are endless.

    ConsEven though the organization says that they hire from within, there are rarely promotions from within. Also, they say that they value education but do not utlitize what those with advanced degrees do offer. In fact, it seems as if having an advanced degree is frowned upon, as most of Upper Management do not have college degrees.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Treat Members well, Employees not so much.

    Anonymous Employee (Former Employee) Broomall, PA (US)

    ProsFriendly people.
    Some upward movement if your on the front lines.
    Good location and name within the community.

    ConsLittle training if your not
    Do not value employees skills or ideas.
    Salary way below other credit unions and commercial banks.
    Too much micromanagement from the top.

    Advice to Senior ManagementStop trying to be a big bank, pay your employees more.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Very accommodating scheduling almost makes up for low pay.

    Teller (Current Employee) West Chester, PA (US)

    ProsRoom for growth; sufficient training; flexible schedules; good benefits

    ConsLow pay; undefined expectations at times

    Advice to Senior ManagementHigher pay!

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good place to work as a part time job

    Anonymous Employee (Former Employee) Broomall, PA (US)

    ProsGood experience, customer service practice

    ConsPetty management, cheap, overworked staff

    Advice to Senior ManagementHave an open communication philosophy throughout the company, so that all employees feel like they are a valued asset to the company.

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