GameStop Reviews in Los Angeles, CA

Updated 23 July 2014
Updated 23 July 2014
1,296 Reviews

2.8
1,296 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
612 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 195 reviews)

  • You get a discount on purchases, and you can check out games for four days (in 46 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 110 reviews)

  • You get paid just above minimum wage with the responsibility of a store manager (in 76 reviews)

More Highlights

22 Employee Reviews Back to all reviews

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  1.  

    Not A Good Company To Make A Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  North Hills, CA (US)
    Former Employee - Store Manager in North Hills, CA (US)

    I worked at GameStop full-time for more than 5 years

    Pros

    If you love or are interested in video games, it's worthwhile and at times fun in terms of dealing and interacting with customers who also love video games. You get discounts on video games (both new and used) but not video game consoles. When I worked for the company, I definitely loved the employees/subordinates I worked with.

    Cons

    Terrible upper management, particularly District Managers. District Managers play favorites. The fact that a District Manager would promote somebody with a High School Diploma over somebody with a Bachelors Degree to Store Manager for the mere fact that he likes that particular person is ridiculous and downright wrong. Let's get one thing straight first, the company prefers to hire Store Managers externally so getting promoted to Store Manager is very difficult no matter how hard you work and show your worth.

    Advice to ManagementAdvice

    If a store doesn't reach its numbers, don't use scare tactics towards the store managers and think that will change anything for the better. More likely than not, it makes things worse and stresses the employees. Show professionalism in what you do, be a coach, be a guide for success not failure. A good manager is somebody who is able to mediate and manage different personalities and egos. A good manager is somebody who offers guidance through the good and tough times. A good manager is not somebody in authority all the time - somebody who orders his/her subordinates to do this and that or scares people if they don't meet unrealistic or over the top expectations. Just be a GOOD MANAGER.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Why I finally quit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor  in  Fullerton, CA (US)
    Former Employee - Senior Game Advisor in Fullerton, CA (US)

    I worked at GameStop part-time for more than a year

    Pros

    Discount on games, good loyal customers

    Cons

    Poor management, untrained staff members, lack of respect and professionalism for loyal employees

    Advice to ManagementAdvice

    Thoroughly inspect candidates for Store Manager positions if they do not exist on the internet or have online profiles. My last Store Manager was followed by a string of identified counterfeit money, missing merchandise, clutter, and sexual harassment.

    Poor management aside, this can be a very fun and enjoyable environment. Employees try their best to drive sales but due to demographics sometimes the goals are just not attainable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Friendly coworkers, bad work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor  in  Northridge, CA (US)
    Former Employee - Game Advisor in Northridge, CA (US)

    I worked at GameStop part-time for less than a year

    Pros

    Friendly co workers to talk about games with.

    15% off any item in store except consoles and pre-paid cards.

    Freebies depending on the situation.

    Cons

    A bit too much work for new members to handle.

    Some unrealistic expectations on work performance.

    Little pay.

    Advice to ManagementAdvice

    Try not to be too harsh on new employees. Give them more breathing room when they start. Only after a few months should they be expected to handle working on the cashier or alphabetizing especially during the holidays. I did enjoy working for you though, and I hope to do it again soon.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    The fun of working with video games, the tedium of working retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor  in  Torrance, CA (US)
    Current Employee - Game Advisor in Torrance, CA (US)

    I have been working at GameStop part-time for less than a year

    Pros

    The fun of working with video games, and associating with other video game fanatics

    Cons

    The tedium of working retail can be wearying, but no more than any other job. Selling memberships and plans and the various upgrades is annoying, but every retail job is required to do it, so whatever.

    Advice to ManagementAdvice

    Give workers more hours, especially if they're talented at selling memberships and upgrades.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not as great as one would think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SGA  in  Torrance, CA (US)
    Former Employee - SGA in Torrance, CA (US)

    I worked at GameStop part-time for more than a year

    Pros

    Good for game knowledge, great cow-workers, and organized business model.

    Cons

    Pay was crappy considering I worked for 2 years and only got a 50 cent raise even though I made it to SGA while have a bachelor's degree. THEY DO NOT CARE IF YOU HAVE A COLLEGE DEGREE EITHER. I was a hard worked SGA that was given 38 hours a week (just under full-time so I was unable to receive benefits). Also they are breaking of California labor laws, which is a huge issue that many ignore. As an opener you are alone in the store and can not leave the store to take your 10 minute break which the law states we are suppose to get. Also, we could get in trouble for closing the store for a few minutes to use the restroom because no other person was in the store at the same time. It's a huge class action lawsuit waiting to happen. I was never able to take my ten minute breaks as a manager because I wasn't allowed to leave the store to anyone that wasn't a keyholder. Personal life was also an issue because as a keyholder you have to work at the mercy of the stores needs.

    Advice to ManagementAdvice

    Please consider paying employees much better than they make now. Be considerate of college degree employees. More pay and smarter planning will make your employees much happier and thus, more productive.

    Doesn't Recommend
    Neutral Outlook
  7.  

    No chance to grow, no chance to shine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Glendale, CA (US)
    Former Employee - Sales Associate in Glendale, CA (US)

    I worked at GameStop part-time for more than 3 years

    Pros

    Working with video games is fun, as a young guy, at first.

    Cons

    The management is deplorable, the system is outdated and unfriendly, and the opportunities they will bait you with are non existent.

    Advice to ManagementAdvice

    You need to care about your employees more. Paying someone who has been working for you for 5+ years, and is doing the work of a manager (because you are too cheap to just hire a new manager/bring one in from another store) 8.90 an hour is terrible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Your typical retain experience with a pawn shop twist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor  in  Los Angeles, CA (US)
    Current Employee - Senior Game Advisor in Los Angeles, CA (US)

    I have been working at GameStop part-time for more than 8 years

    Pros

    Free video game rentals, yearly raises, free t-shirts from time to time, getting to see the newest games before they come out, employees with similar interests.

    Cons

    Low pay, poor benefits, terrible customers, sometimes have to deal with stolen merchandise, robbed often, often work alone, very little room for upward mobility.

    Advice to ManagementAdvice

    Give stores more hours (100 minimum for stores that earn over $15k per week), make 3rd Key a position with benefits/time off, allow employees to mute GameStop TV after they close the store.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Short-lived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Torrance, CA (US)
    Former Employee - Sales Associate in Torrance, CA (US)

    I worked at GameStop part-time for less than a year

    Pros

    It's a video game store, what's not fun about it?

    Cons

    Barely any hours, most hours go to full-time workers and I was seasonal.

    Advice to ManagementAdvice

    Spread out the hours

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Fun place with very few hours to spare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor  in  Alhambra, CA (US)
    Current Employee - Game Advisor in Alhambra, CA (US)

    I have been working at GameStop part-time for more than a year

    Pros

    Its a fun environment. You get to talk about video games all day long, you help/advice people, a little competitive on sales, and cool co-workers!

    Cons

    Stores don't give a lot of hours to their employees. If you're not the Manager or Assistant Manager, expect 5 - 10 hours a week.

    Advice to ManagementAdvice

    The push for pre-orders/Memberships is a bit too much, and your job shouldn't depend on it.
    Proper training should be given to new employees
    Better advancement oportunities should be given.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Fun, but hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Game Advisor  in  West Los Angeles, CA (US)
    Current Employee - Senior Game Advisor in West Los Angeles, CA (US)

    I have been working at GameStop part-time for more than 5 years

    Pros

    Fun work environment
    Fast pace and always changing

    Cons

    Moving upward in the company is difficult, even with a bachelor's degree

    Advice to ManagementAdvice

    Promote overqualified employees that work hard and have high sales numbers

    Recommends
    Positive Outlook
    Disapproves of CEO

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