GameStop

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GameStop Reviews in Los Angeles, CA

Updated 8 February 2015
Updated 8 February 2015
28 Reviews
2.5
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GameStop CEO J. Paul Raines
J. Paul Raines
28 Ratings

Review Highlights

Pros
  • We know what to recommend because every single one of us plays a lot of video games (in 221 reviews)

  • I did check out games for research and give feedback based off my personal experience (in 54 reviews)


Cons
  • Unless you're upper management you will only get 4-10 hours a week at best (in 128 reviews)

  • Work / Life balance is not important, only delivery of moving targets (in 42 reviews)

More Highlights

28 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Ex ASM

    • Senior Management
    • Culture & Values
    Former Employee - Assistant Store Manager in Costa Mesa, CA (US)
    Former Employee - Assistant Store Manager in Costa Mesa, CA (US)

    I worked at GameStop

    Pros

    If your passionate about video games you'll love.it.and the people you work with can make it fun and enjoyable

    Cons

    The upper management can be a deal breaker and some of the things they say can contradict what they want you to do

    Advice to ManagementAdvice

    Don't pick favorites.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Terrible job to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Los Angeles, CA (US)
    Former Employee - Store Manager in Los Angeles, CA (US)

    I worked at GameStop full-time (more than 5 years)

    Pros

    15% off discount on games
    Opportunity for advancement

    Cons

    Constantly worked off the clock
    Worked alone or with only 1 person
    Limited tools and resources for operations and loss prevention.
    Worked lots of overtime forcibly, with no say.

    Advice to ManagementAdvice

    Labor management and payroll needs to be increased.
    Pay your employees for all time worked
    Have more resources for employee, including benefits, time off to use, and more perks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Fun but Tough company to work for, overwhelming expectations at a store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Los Angeles, CA (US)
    Former Employee - District Manager in Los Angeles, CA (US)

    I worked at GameStop full-time (more than 3 years)

    Pros

    If your into video games, this is the place for you
    Their annual Store Manager Conference is a blast
    Co workers are usually fun people

    Cons

    As a store associate you need to educate customers on way too many things. Reservations, Trades, Pre-owned- loyalty card, and soon a credit card. Sometimes its overwhelming for employees and guests

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Manager positions are O.K

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA (US)
    Current Employee - Store Manager in Los Angeles, CA (US)

    I have been working at GameStop full-time (more than 3 years)

    Pros

    Annual conference. All expenses paid. Flight, Room, Meal, Thousands of dollars worth of free Games and merchandise.
    Great Hours for managers only.

    Cons

    Low pay(PART TIMERS)
    Low hours (PART TIMERS)
    pressure on performance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    GameStop is unrelentingly corporate, but the people there are amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key in Los Angeles, CA (US)
    Former Employee - Third Key in Los Angeles, CA (US)

    I worked at GameStop full-time (more than a year)

    Pros

    One of the best ways to get your foot in the door is to apply right before the Holidays, and then just work as hard as possible, taking any and all time offered. You'll be in an exhausting environment, but the people around you will have similar interests and passions, and your team will become a family.

    Cons

    Having to push pre-orders and rewards cards. Yes, there is a good reason behind this, but there is WAY too much importance placed on those numbers. It's like standardized tests not being a full representation of your value. It has NOTHING to do with how many games you sell, systems, or how great you are with customers. It just reflects how relentless you are with asking.

    Advice to ManagementAdvice

    Provide clearer paths and open doors to upward movement in the company. Sometimes just letting the staff know that all they have to do is let you know they're interested in moving up is enough.

    I wish there was more of a focus on career nurturing than just making sure your staff is filled at all times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Fun people but hard work that has no promises to develop, expand and rise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in La Mirada, CA (US)
    Current Employee - Assistant Store Manager in La Mirada, CA (US)

    I have been working at GameStop full-time (more than 3 years)

    Pros

    Good people employees and customers. Great personal growth opportunities. Good benefits

    Cons

    Too much opportunity to mess up and get terminated. Not much chance for rise within. All opportunity comes from outside.

    Advice to ManagementAdvice

    Can't expect a store manager to have a life and run a store with so much hours piled on after the regular 44 has been worked.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not A Good Company To Make A Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in North Hills, CA (US)
    Former Employee - Store Manager in North Hills, CA (US)

    I worked at GameStop full-time (more than 5 years)

    Pros

    If you love or are interested in video games, it's worthwhile and at times fun in terms of dealing and interacting with customers who also love video games. You get discounts on video games (both new and used) but not video game consoles. When I worked for the company, I definitely loved the employees/subordinates I worked with.

    Cons

    Terrible upper management, particularly District Managers. District Managers play favorites. The fact that a District Manager would promote somebody with a High School Diploma over somebody with a Bachelors Degree to Store Manager for the mere fact that he likes that particular person is ridiculous and downright wrong. Let's get one thing straight first, the company prefers to hire Store Managers externally so getting promoted to Store Manager is very difficult no matter how hard you work and show your worth.

    Advice to ManagementAdvice

    If a store doesn't reach its numbers, don't use scare tactics towards the store managers and think that will change anything for the better. More likely than not, it makes things worse and stresses the employees. Show professionalism in what you do, be a coach, be a guide for success not failure. A good manager is somebody who is able to mediate and manage different personalities and egos. A good manager is somebody who offers guidance through the good and tough times. A good manager is not somebody in authority all the time - somebody who orders his/her subordinates to do this and that or scares people if they don't meet unrealistic or over the top expectations. Just be a GOOD MANAGER.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Why I finally quit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Game Advisor in Fullerton, CA (US)
    Former Employee - Senior Game Advisor in Fullerton, CA (US)

    I worked at GameStop part-time (more than a year)

    Pros

    Discount on games, good loyal customers

    Cons

    Poor management, untrained staff members, lack of respect and professionalism for loyal employees

    Advice to ManagementAdvice

    Thoroughly inspect candidates for Store Manager positions if they do not exist on the internet or have online profiles. My last Store Manager was followed by a string of identified counterfeit money, missing merchandise, clutter, and sexual harassment.

    Poor management aside, this can be a very fun and enjoyable environment. Employees try their best to drive sales but due to demographics sometimes the goals are just not attainable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Friendly coworkers, bad work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Advisor in Northridge, CA (US)
    Former Employee - Game Advisor in Northridge, CA (US)

    I worked at GameStop part-time (less than a year)

    Pros

    Friendly co workers to talk about games with.

    15% off any item in store except consoles and pre-paid cards.

    Freebies depending on the situation.

    Cons

    A bit too much work for new members to handle.

    Some unrealistic expectations on work performance.

    Little pay.

    Advice to ManagementAdvice

    Try not to be too harsh on new employees. Give them more breathing room when they start. Only after a few months should they be expected to handle working on the cashier or alphabetizing especially during the holidays. I did enjoy working for you though, and I hope to do it again soon.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    The fun of working with video games, the tedium of working retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Torrance, CA (US)
    Current Employee - Game Advisor in Torrance, CA (US)

    I have been working at GameStop part-time (less than a year)

    Pros

    The fun of working with video games, and associating with other video game fanatics

    Cons

    The tedium of working retail can be wearying, but no more than any other job. Selling memberships and plans and the various upgrades is annoying, but every retail job is required to do it, so whatever.

    Advice to ManagementAdvice

    Give workers more hours, especially if they're talented at selling memberships and upgrades.

    Recommends
    Positive Outlook
    Approves of CEO

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