Gartner Reviews

Updated 22 October 2014
Updated 22 October 2014
484 Reviews
3.9
484 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
364 Ratings

Review Highlights

Pros
  • Pooled vacation / sick day allowance which allows for great work-life balance (in 45 reviews)

  • Some groups allow you to work from home all the time or some of the time (in 15 reviews)


Cons
  • Work-life balance can be challenging if you dont clearly set this with yourself (in 20 reviews)

  • Middle management is by comparison very poor and the leadership lacks strategic vision (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love working at Gartner, they really look after you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Planner in Egham, England
    Current Employee - Event Planner in Egham, England

    I have been working at Gartner full-time (more than 3 years)

    Pros

    The people you work with are team minded people, they are all willing to help one another.
    We receive fantastic benefits, including great pension scheme, private health insurance and many other benefits.

    Cons

    Gartner does expect you to work longer than you contracted hours.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Incredible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Director
    Current Employee - Business Development Director

    I have been working at Gartner full-time (more than 3 years)

    Pros

    Strategic consultative sell enabling you to get great experience selling to the C suite. Encouraging culture, recognition lead, uncapped commission structure, unlimited earning potential. Great corporate incentives including WW 5* trips for you and your partner.

    Cons

    Uninspiring leadership at middle management. No creative thinking lower than the C suite. Not keen to take risks and have a awful habit of recruiting mediocre people.

    Advice to ManagementAdvice

    Recruit only the best by attracting the best. Keep them by having an unrivaled opportunity for them to have an exceptional career that is inspired and lead by the best individuals in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Egham, England
    Current Employee - Account Executive in Egham, England

    I have been working at Gartner full-time (more than an year)

    Pros

    interesting research, and analysts, career opportunity to change department after 2/3 years, not before that

    Cons

    targets are unreachable as they limit the prospects you're allowed to speak to, no management support, all bad things are deflected to the US, built on hopes and dreams not deliverables.

    Advice to ManagementAdvice

    stop with the 'fake it til you make it culture', instead of interviewing more peope keep the ones you have everyone with experience is leaving

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Everybody is leaving - WHY?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SMB Sales in Egham, England
    Current Employee - SMB Sales in Egham, England

    I have been working at Gartner full-time (more than an year)

    Pros

    Good work-life balance, can't see anything else.

    Cons

    Talking for SMB Europe:
    - Sales cycle is too long, which makes life of an Account Executive too frustrating
    - First deal signed on average after 6 months
    - Formal dress code every day of the week
    - No flexibility at all, too process-oriented
    - If you haven't made Winners Circle you will spend Dec 31st @office, maybe you will be able to work from home Dec 24th but that's it, they want you there just to make you feel bad!
    - Managers promoted internally: if somebody make Winners Circle once or twice it doesn't mean they will be good managers
    - Only numbers count - managers have no knowledge at all of the cultural diversities and they just can't adapt
    - Most of the people leave within 1 / 1.5y
    - Gartner is growing but we have to constantly make sure that we spend the minimum while on business trip - and if possible don't even plan business trip - and all bonuses have disappeared!
    - Interview process is a joke - it's a proper psychology test. They don't care about your background, you just need to show that you are ambitious, driven, intelligent etc... In reality most of people there are just arrogant and selfish
    - Salary is well below average within the industry

    Advice to ManagementAdvice

    Why did you let SMB Europe go down? It is just a pity that employees are considered children and that you don't care about us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great organization to join from a Research perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Research Analyst in Egham, England
    Current Employee - Principal Research Analyst in Egham, England

    I have been working at Gartner full-time (more than an year)

    Pros

    - Positive culture and environment
    - Clear objectives and targets
    - Very flat structure - senior management are accessible
    - Organization encourages independent thought and opinion

    Cons

    - Strategic priorities appear to change within the same year
    - Management focus can shift significantly on a year to year basis
    - Highly (too?) metric driven approach to individual assessment

    Advice to ManagementAdvice

    Don't get completely obsessed with the numbers and look beyond those to what matters in reality

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great people, becoming formulaic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Egham, England
    Current Employee - Anonymous Employee in Egham, England

    I have been working at Gartner full-time (more than 10 years)

    Pros

    Smart people, relatively unpolitical, good values very effectively managed - look at the financials track record. Top management very able and stable.

    Cons

    Europe becoming an implementation engine as all decision making centred in Stamford and US centric. Could be more creative, more of a thought leader, more innovative.

    Advice to ManagementAdvice

    Be more creative; hire a broader profile, focus beyond traditional IT roles

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Wolf in sheep's clothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Egham, England
    Former Employee - Account Executive in Egham, England

    I worked at Gartner full-time (more than an year)

    Pros

    Personal/Professional Development - Structured training

    Cons

    Management has a weak backbone and prone to slopey shoulders
    Over promise and hugely under deliver
    Business units fail to collaborate = unprofessional experience for clients
    Internal competition/sharking prevalent
    Unequal opportunity within teams
    Senior management (VP level) failing to provide necessary direction/culture/guidance
    All consuming - work life balance non existent
    High churn

    Advice to ManagementAdvice

    Your hugely talented and able employees would be far more productive (and less likely to leave) if they were empowered to succeed, rather than threatened not to fail.!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Client Partner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Partner in London, England
    Current Employee - Client Partner in London, England

    I have been working at Gartner full-time (less than an year)

    Pros

    Great company! Very positive culture and work environment. Extremely professional and welcoming. Management is very accessible and really takes care of associates, there is a lot of emphasis on professional and personal development. Extremely respectful of work/life balance, ideal company is you have a family and you are ready to challenge yourself and learn every day something new.

    Cons

    Data driven company. Hit your quota is essential for career progression and to maintain your role. Metrics really count. Numbers count more than words.

    Advice to ManagementAdvice

    Go on like this, you are extremity helpful and supportive.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Great products, great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Function in London, England
    Former Employee - Corporate Function in London, England

    I worked at Gartner full-time (more than 3 years)

    Pros

    High calibre people, everywhere! Super products and an excellent brand.

    Cons

    Can be political, especially in corporate functions.

    Advice to ManagementAdvice

    Accept international operations will not be identical to US.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gartner

    Pros

    The people at Gartner are very clever, interesting and mostly fun. The high achievement culture means that retaining and attracting the best is a given.

    Cons

    Most promotions are internal , which means that middle management is not always best in class. There is no place for failure here and memories can be short.

    Recommends
    Positive Outlook
    Approves of CEO

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