Gartner
3.7 of 5 396 reviews
www.gartner.com Stamford, CT 5000+ Employees

Gartner Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.7 396 reviews

                             

86% Approve of the CEO

Gartner CEO and Director Gene Hall

Gene Hall

(295 ratings)

76% of employees recommend this company to a friend
396 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work life balance for associates who have remote managers"
    in 36 reviews
  • "But, the proportion of smart people at this firm is far more than any other firm I have been at"
    in 27 reviews
Cons:
  • "Analysts and Sales (especially in high demand areas) experience no work life-balance situation"
    in 15 reviews
  • "sometimes communication from middle management is lacking"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

This isn't the easiest job in the world

Research Vice President (Current Employee)
London, England

I have been working at Gartner full-time for more than 10 years

ProsIn Research, we are challenged every day to identify leading practices, give practical advice, and look beyond the obvious. It's fun to work with clients of all types and engage in research methodologies that help us gain clarity to what we see in the market place.

ConsThere's no standing on your laurels here. Every year is a push forward to be better, and faster. The speed of change is relentless. If you can't take on board change to make improvements in your work, this isn't the place for you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Rewarding

Anonymous Employee (Current Employee)

I have been working at Gartner as an intern for less than a year

Prosgood insight into a global company
Employees were friendly
Pay was good

ConsSometimes the workload was more than I could handle

Yes, I would recommend this company to a friend

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2 people found this helpful  

Too much focus on metrics

Client Partner (Current Employee)
Egham, England

I have been working at Gartner full-time for more than 3 years

Proswork life balance
good mid-level manager
young and vibrate atmosphere

Conslow salaries
micro management
no real career path
to much focus on metric and less on real value
all decision are taken be senior managers/CEO - even VP doesnt have power to take decision

Advice to Senior Managementless focus om metrics
encourage the talented
start to retain good employees
better comp plan

Yes, I would recommend this company to a friend

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Good

Anonymous Employee (Current Employee)

I have been working at Gartner

ProsGood people
Average pay
Job security
Brand
Class
Leading brand

ConsBenefits
Complex big company
Management
Process
People
Long hours of work

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Good opportunities... if you befriend the right people

Senior Account Executive (Former Employee)
Egham, England

I worked at Gartner full-time for more than 3 years

ProsBest in class, great name to work for, great learning opportunities
Young environment
Good pay, if you hit your numbers or better
You can learn quite a bit if you listen in to analyst calls with clients

ConsPolitical environment even though they claim not to.
Becoming more and more just about the numbers and Wall Street

Advice to Senior ManagementListen to employees too, not only WS

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Research roles are demanding, but also rewarding to be close to technology advances and work with smart people

Managing Vice President (Former Employee)
Egham, England

I worked at Gartner full-time for more than 10 years

ProsRespected market leader
Excellent CEO/CFO team are propelling the company
Research culture blends collegiality with pursuit of excellence
Opportunites to advise major companies
Working in global research teams provides extra interest
Gartner research experience can be helpful to pursue jobs in the vendor community
Sensible emphasis on expense / travel policies, rigorous performance reviews and hiring the best

ConsHigh expectations and high workrate - maybe this is a pro!
Processes can be clunky for the size to which the company has grown
Stack-ranking review process, though carefully applied, means that some can be disadvantaged even if they work well

Advice to Senior ManagementKeep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Account Manager (Current Employee)
London, England

I have been working at Gartner for more than a year

Pros.very deep culture across all the teams. High sales commissions and reputation of the company

Conshigh turnover. a lot of pressure on the results. . .

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great brand, poor management

Account Manager SMB (Former Employee)
Egham, England

I worked at Gartner full-time for more than a year

ProsSMB Sales perspective:
- Great brand
- Opportunity to face real business issues
- Access to valuable research
- Valuable Sales training
- Winners Circle and quarterly bonuses

ConsSMB Sales perspective:
- Poor Management that leads to a lot of unfair decisions on sales people
- No real career path
- Promotions are mostly based on the grade of friendship with upper management
- Low basic salary
- High people turnover, it is rare that people stay in the company for more than 2 years

Advice to Senior ManagementBring managers from outside, with a real background in management

No, I would not recommend this company to a friend

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Good until you look under the skin

Anonymous Employee (Former Employee)

I worked at Gartner full-time for less than a year

Pros- Gartner is the largest and most widely recognised research company, this does have its perks

- Market trends show Gartner as stable, the result is that although the "job for life" no longer exists, job security is good

Cons- Analysts are treated like rockstars. They travel first class and enjoy the perks of traditional C-level employees, In reality they are not true subject matter experts but IT journalists

- Expense policies are ridiculous - there are employees eating out in very expensive restaurants whilst at events (not even entertaining customers) whilst pretty much all other IT companies are attempting to save money

- Review process is a joke - employees are given status as "upcoming stars" but then are treated badly by middle and upper management. I know of examples where people have been asked to apply for a more senior role and then the person who asked them to apply is the person to deny the application!

- Recruitment process is also a joke - HR advertise jobs which either don't exist or they state the candidate is not a good fit despite numerous colleagues providing referrals and also confirming in writing prior that the candidate is a good fit!

- Non US employees do not benefit from the same luxuries as US employees

- Not un-typical to other US based companies, Gartner has more job titles than you can shake a stick at. Hardly any of them make sense and I wouldn't be surprised if even the cleaner has a Senior Director or VP title!

Advice to Senior Management- Sort out your fees, policies and do not discriminate against non US employees. If your customers get wind of you allowing employees to travel first class and enjoy C-level dinners at their expense, you may find that this impacts your 'relationship' with them

- Recruit fairly globally

No, I would not recommend this company to a friend

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exciting and frustrating

Anonymous Employee (Current Employee)

I have been working at Gartner full-time for more than 5 years

Prosgreat brand, power house, intelligent people, over 20 consecutive quarters of growth. company is on the fast lane all the time. market opportunity is good but not as good as senior management keeps telling

Consincreasing micro management and metrics. unless you are okay to deal with this it can be very frustrating. pressure is high leading to poor management from regional leadership when incapable of shielding their direct reports from that pressure

Advice to Senior Managementstop loading ever increasing workload on people. progress is good and needed but balance has gone

No, I would not recommend this company to a friend

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