Gaylord Entertainment Reviews

I worked at Gaylord Entertainment

Pros – The company offers competitive pay, friendly peers, some flexibility, and an overall great work environment. It is definitely considered a top-employer in Nashville.

Cons – The company can be very bureaucratic, especially in regards to management decisions. Often quick decisions are made without thorough and adequate knowledge of the complexities involved.

Advice to Senior Management – Managers need to be attune to all levels within their departments. Understanding the various employee roles, and the challenges presented at all levels, will help upper management make decisions that solve problems long-term, versus just providing a temporary solution.

I worked at Gaylord Entertainment full-time for more than 3 years

Pros – Management for the most part is open with their staff. The property provides free luck to their employees.

Cons – The merger with Marriott brought in new systems which completely changed the way that every-day duties were handled.

I worked at Gaylord Entertainment full-time for more than 3 years

Pros – Great company and co-workers, great perks

Cons – Wish I still worked there.

Advice to Senior Management – None to give at this time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Gaylord Entertainment full-time for more than 3 years

Pros – Pay is good (for now), Generally a fun place to work, Discounts at other hotels, Hotel generally tries to treat employees well

Cons – A new managment company (gaylord doesn't own this company anymore, not sure if the CEO listed is still in charge) is taking this place in a very troubling direction, new positions coming in paying less than current employees which probably means cuts down the road, poor benefits pkg, career opportunities will be limited, very poor work/life balance, disconnect with Senior Mgmt., unreasonable goals and demands

Advice to Senior Management – get back to what made this hotel great - taking care of the employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Gaylord Entertainment full-time for more than 8 years

Pros – Good people on the front lines
Decent insurance
Discounted tickets to the Grand Ol' Opry, General Jackson
Employee discount at Bass Pro Shop

Cons – Middle management that does not portray what's actually going on
Lack of training opportunities
Favoritism run amok
Very cliquish groups at the back of the house

Advice to Senior Management – Don't always listen to your middle managers. They will tell you what they think you want t hear. You need to get down on the front lines and find out what's really going on. Get rid of the favoritism and give more opportunities to move up within the company.

No, I would not recommend this company to a friend

I have been working at Gaylord Entertainment full-time for more than 3 years

Pros – It's really good money for waiting tables

Cons – Lack of management support within each department

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Gaylord Entertainment full-time for more than a year

Pros – Good staff and fun atmosphere

Cons – Early mornings or late nights, working weekends

Advice to Senior Management – Great job and good goals

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Gaylord Entertainment full-time for less than a year

Pros – If you are looking to learn, perform and keep looking up - this is the place for you.
"Never good enough" doesn't belong in the "Con" category. When it is "good enough" it is time to get a crossing guard job and a lawn chair.
In an industry that has massive turnover looking for the greener grass, this is the greener grass.
The "STARS" First culture doesn't mean "me first" and it shouldn't.
Gaylord is a very good business. The upcoming contract with Marriott is only going to increase the precision and depth of resources of the Gaylord Texan.

Cons – Work/life balance is going to be - let's just say - unbalanced until you find your stride and affect a reasonable schedule.

Advice to Senior Management – So far, so good. I am in an incredible and rare position.
If I told you what it is, I would no longer be anonymous.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Gaylord Entertainment full-time for more than 10 years

Pros – Employee is number one focus.

Cons – Not as large of a network as other chains.

Advice to Senior Management – Keep doing what you are good at...managing hotels.

I have been working at Gaylord Entertainment full-time for more than 3 years

Pros – Great company with good benefits. Co-workers are great to work with and management listens to staff.

Cons – Pay could be better but that's with any job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company