Genworth Financial

  www.genworth.com
  www.genworth.com

Genworth Financial Reviews

Updated 15 December 2014
Updated 15 December 2014
237 Reviews
3.3
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
57 Ratings

Review Highlights

Pros
  • Genworth takes seriously the work life balance and community involvement (in 17 reviews)

  • Great benefits, generally good people to work with (in 15 reviews)


Cons
  • There is no work-life balance - a throwback from the GE mantra (in 10 reviews)

  • It may be difficult to move new ideas through upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial

    Pros

    Good work and life balance. People are diversified and generally very nice. Study support is very good too.

    Cons

    It is ver political at the senior level. If you are in the wrong crowed, you could be out of the door very soon.

  2.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial full-time (more than 3 years)

    Pros

    People are the greatest asset

    Cons

    Pay is poor in comparison to other companies

    Advice to ManagementAdvice

    Reduce politics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good medium sized multinational to work in, aside from the business model

    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Genworth Financial full-time (more than an year)

    Pros

    People, good access to senior execs, innovative

    Cons

    Strong headwinds due to mortgage risk exposure and personal credit exposure

    Recommends
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A good launching pad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Genworth Financial full-time (more than an year)

    Pros

    Training and development was the best I've ever seen. They offer courses on a variety of subjects that help develop your career path within the company.

    Cons

    Salaries tend to be below market and inconsistent. Top heavy. Too many managers and not enough people to do the work. Management constantly changing course and restructuring. Regular employees end up working 12+ hours per day trying to keep up with changes while worried about job security.

    Advice to ManagementAdvice

    There are too many of you.

    Recommends
    No opinion of CEO
  6.  

    Great People but high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in London, England
    Former Employee - Actuarial Analyst in London, England

    I worked at Genworth Financial full-time (more than an year)

    Pros

    Great friendly people. Very smart.

    Cons

    Cavalier attitude about sales and customer service

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Working Culture

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Lynchburg, VA (US)
    Current Employee - Quality Analyst in Lynchburg, VA (US)

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    Flexible Hours, cooperative culture, Work Life Balance.

    Cons

    Salary, need rigorous learning/training plan

    Recommends
    Neutral Outlook
  8.  

    Constant flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Los Angeles, CA (US)
    Former Employee - Vice President in Los Angeles, CA (US)

    I worked at Genworth Financial full-time (more than 5 years)

    Pros

    Talented team when I joined investment management unit. good collegial environment that was supportive of idea sharing and active discussion to improve overall investment decisions.

    Cons

    A lot of transitions and changes in leadership who did not seem to understand primary purpose of business and develop potential.

    Advice to ManagementAdvice

    Listen to employees more and allow people to grow and get rewarded for performance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Operations Team Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Phoenix, AZ (US)
    Former Employee - Team Lead in Phoenix, AZ (US)

    I worked at Genworth Financial full-time (more than 8 years)

    Pros

    Room for advancement and completely within your own hands; seniority of minimal importance. Abundant amount of OT available for those who want it almost year round. Great culture and casual dress environment; peers helpful at all levels. Consistent among all employees is the desire to meet SLA and anything it takes to achieve it.

    Cons

    Compensation average and annual merit increases are abysmal. Constantly changing policies and procedures to the point it's truly impossible to stay on top of all changes. Environment of strict focus on production and accuracy, production and accuracy stresses associates out. Managers push for high production to meet SLAs, yet making errors is unacceptable - with accuracy percentages needing to be above 99% to be considered the norm for par performance. Many people quit for this reason - tired of the focus of their performance being how they could do better.

    Advice to ManagementAdvice

    Hire more people for each team involved in production. This would lower stress to meet SLA and all the errors made as a result.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A highly focussed single line of business insurer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial

    Pros

    International blue chip company, that gives credibility to an employees CV. The focus on granularity allows a better understanding of financial layering and detail. This gives a greater appreciation of how to avoid risk, improve analytic processes and maximise investment.

    Cons

    The nature of the company since the GFC has made it difficult for employees to make effective change. The financial climate in the US dictates international policy and in turn poorly defined audit processes were put in place as a facade of 'fiscal security'.
    Time would see these processes mature and soothe the working environment

    Advice to ManagementAdvice

    Macro management changes at the 'C' level tends to undermine staff and their previous efforts to support the company through difficult times. Any change at CEO level is going to have serious issues and in a company that needs stability, those issues should be avoided where possible.

  11. 1 person found this helpful  

    Engaged team, rewarding work with opportunities to grow and develop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lynchburg, VA (US)
    Current Employee - Anonymous Employee in Lynchburg, VA (US)

    I have been working at Genworth Financial full-time (more than 8 years)

    Pros

    Lots of opportunities to challenge yourself and add value to the organization. Enjoy the people as well as how involved we are in the community.

    Cons

    Challenging business performance due to complexity of the industry.

    Recommends
    Neutral Outlook
    Approves of CEO

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