Giant Eagle

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Giant Eagle Reviews

Updated 22 January 2015
Updated 22 January 2015
376 Reviews
3.1
376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Giant Eagle CEO Laura Karet
Laura Karet
116 Ratings

Review Highlights

Pros
  • Great work/life balance; ability to work from home when needed (in 10 reviews)

  • They do have an excellent benefits package that they offer to their part-time employees (in 18 reviews)


Cons
  • It is virtually impossible to get a full time position (in 26 reviews)

  • Everyone in the company is miserable with upper management (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Fun environment fun to merchandise

    Cons

    Long hours upper management lacked operation skills

    Advice to ManagementAdvice

    More full time

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Being honest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Excellent team member support with in house charity programs. Works well with my schedule

    Cons

    Working at a convenience store can be excessively stressful

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Can be fun, but not for the logical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Lots of fun people to work with.
    Very flexible hours
    Great for seasonal employees

    Cons

    Gets boring at times
    Nothing is ever done because "it makes sense"

    Advice to ManagementAdvice

    When doing renovations, talk to the people who will actually be working in the department so you know what to include and what isn't necessary. Also, try to hire managers that actually care about the company and people.

    Recommends
    No opinion of CEO
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  5.  

    Welcoming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in West Mifflin, PA (US)
    Former Employee - Cashier in West Mifflin, PA (US)

    I worked at Giant Eagle part-time (more than an year)

    Pros

    I received a couple of raises while working at Giant Eagle and got to make many friends with all of my coworkers. It was an enjoyable experience.

    Cons

    The cons that I had were probably dealing with the management and atmosphere. The higher up people were not friendly and never really helped out, and maybe this is just my store, but it was jam-packed 24/7.

    Advice to ManagementAdvice

    Listen and be there for your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good, but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Warehouse in Harmony, PA (US)
    Former Employee - General Warehouse in Harmony, PA (US)

    I worked at Giant Eagle full-time (more than 5 years)

    Pros

    Pay, benefits, and profit sharing were great. Direct supervisors were also great to work with.

    Cons

    Senior management was terrible and must learn to treat their employees with more respect.

    Advice to ManagementAdvice

    Senior management should follow the code of ethics that the rest of the company has to follow.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Depends on who you get stuck working with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Flexible with schedules, decent benefits, especially for part time student
    Paid time off
    matched 401K contributions
    Discounts with other companies (gyms, cell phone bills, etc)
    Overtime if you want it, especially during the holidays

    Cons

    Store management is always getting moved around, which is good and bad; as soon as you get comfortable with a manager they're often moved to another store. On the flip side, if you don't get along with a manager, they'll probably be moved to another store before too long.
    Unfortunately, It seems like the union does more harm than good for this company, seems to mostly keep bad employees in positions.

    Advice to ManagementAdvice

    There are two camps of employees in your stores, those who have been with the company for 20+ years, and those who are just there for the short run, please consider everyone.

    Solidify your branding: the trade-off between low price, and good service, especially in the Market District line.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not the best and not the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle

    Pros

    I liked the people and seeing the inner workings of such a big grocery chain. Benefits were very good and the union took care of you.

    Cons

    Management made an unreal amount of money so if they decided you weren't worth their time your problems went unsolved. They would act a little high and mighty so to speak.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Like the employees, dislike corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Clerk in Cleveland, OH (US)
    Current Employee - Customer Service Clerk in Cleveland, OH (US)

    I have been working at Giant Eagle part-time (more than an year)

    Pros

    I really enjoy my fellow employees and I don't mind the work that I do. We get raises every 3 months the first two years that you work there and you get a 10% discount on all Giant Eagle brand products.

    Cons

    Corporate has been getting more and more cheap over the past few years and consistently keeps cutting corners. We have had several of our perks and benefits taken away, most of the departments in our store are understaffed but they won't hire anyone else, we can't have ANY food or drink while on duty and can ONLY have water with a doctor's note. I was told recently that if I got caught with water at the service desk I would be written up.

    Advice to ManagementAdvice

    I understand that you want to save money and that is fine but cutting corners consistently on your employees is not the way to do it. If you keep up what you're doing I only see the store going downhill.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Reasonable but could improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Columbus, OH (US)
    Current Employee - Customer Service in Columbus, OH (US)

    I have been working at Giant Eagle part-time (less than an year)

    Pros

    Team Leads work with you and your schedule

    Cons

    Store managers view themselves as being above employees and don't feel the need to do any labor or interact with customers

    Advice to ManagementAdvice

    Follow the rules you set for employees

    Recommends
    Neutral Outlook

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