Giant Eagle
3.1 of 5 264 reviews
www.gianteagle.com Pittsburgh, PA 5000+ Employees

Giant Eagle Reviews

Updated Apr 19, 2014

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3.1 264 reviews

                             

68% Approve of the CEO

Giant Eagle Interim President & CEO Laura Shapira Karet

Laura Shapira Karet

(68 ratings)

57% of employees recommend this company to a friend
264 Employee Reviews
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Review Highlights

Pros:
  • "Flexible scheduling allows entry level Team Members a balance between home life, work and school"
    in 15 reviews
  • "Great work/life balance; ability to work from home when needed"
    in 8 reviews
Cons:
  • "Almost everyone that works full time makes less than 20 hours a week"
    in 18 reviews
  • "Lack of communication in lower levels of management"
    in 7 reviews
  • Show more review highlights

Reviews

 

Overall a good place to work temporarily

Anonymous Employee (Former Employee)
Columbus, OH (US)

I worked at Giant Eagle part-time

ProsHigher than minimum wage, flexible hours, great atmosphere.

ConsSnobby customers, availability when scheduling is sometimes ignored.

Advice to Senior ManagementWork on your interpersonal skills and ability to deal with team members in a better way. When I was hired, you promised that the team member came first, but I do not think that this is truly the case any longer.

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Great store

Customer Service Representative (Former Employee)
Pittsburgh, PA (US)

I worked at Giant Eagle as a contractor for less than a year

ProsStore has a lot to choose from, also deli hot food is very very good, and the workers thru out the whole store are so nice and pleasant, which make shopping a lot better. Bakery is wonderful also and with the meat and all others stuff, just great , clean and nice.

ConsA little bit pricey, but still will take for nice and friendly and clean.

Advice to Senior ManagementMight need a few more people to work, sometime to check out takes forever, or waiting on other depts also can be slow due to not enough workers.

Yes, I would recommend this company to a friend

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Not a bad place to work...if it's the only place you work.

Front End Cashier (Former Employee)
Oil City, PA (US)

I worked at Giant Eagle part-time for more than a year

ProsSatisfactory, training, time off policies were great, as well as the scheduled raised. I never was out of the loop, because everyone here was very helpful.

ConsWorking around a second job. It was very difficult to get my schedule when it was needed, causing a lot of problems with my second job,

Advice to Senior Managementit's very hard to get supervisors to work with another job schedule.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Loved this job!

Cashier (Former Employee)
Niles, OH (US)

I worked at Giant Eagle part-time for more than 3 years

ProsFlexible hours, extra pay for holidays, good co-workers, nice management

ConsNot many full time positions available.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's a nice stepping stone in your career, but not a permanent fix

Cashier/Coordinator (Current Employee)

I have been working at Giant Eagle part-time for more than a year

ProsThey usually hire great people, even at entry level. There hasn't been one co-worker I've minded working with so far in two and a half years of being there. I worked there while attending college, and they were very flexible with my schedule.

ConsThe whole "opportunity for advancement" is a joke. Even with asking management about how to get promoted into a higher level job, no one is willing to help or discuss it with you. They want you to stay where you started.

Yes, I would recommend this company to a friend

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Great company to work for, for the most part

Pharmacy Technician (Former Employee)
Pittsburgh, PA (US)

I worked at Giant Eagle full-time for more than 3 years

ProsThey offer 401K matching, able to get plenty of hours, got regular raises, company has lots of activities and raffles and contests and such that are great, enjoyed working with my boss

ConsDidn't receive all the training I should have when I started

Advice to Senior ManagementMake sure new hires rdceive all the training they deserve

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It is OK

Anonymous Employee (Current Employee)

I have been working at Giant Eagle full-time for less than a year

ProsGood Benefits and training programs.

ConsPoor Work/Life balance for the pay.

Advice to Senior ManagementPay more or at least be honest about "required hours."

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Giant Eagle is a great place to work if you want health insurance.

Cash Office and Customer Service Desk (Former Employee)

I worked at Giant Eagle part-time for more than a year

ProsThey offer good insurance plans for anyone who works at least 20 hrs. per week for a year.

ConsThe cooperate atmosphere can by trying at times because there is a set of strict rules that must be followed and the rules are not tailored to each store. Customer needs and expectations at a store in Pittsburgh may be a lot different than their needs and expectations in a small town. There is no leeway and that can lead to having very frustrated customers.

Advice to Senior ManagementThere should better training on how to know what rules to strictly adhere to and which ones can be more flexible. Just because a customer has shopped there for 15 years and wants to return a product with no receipt, you let that customer, and when it is a newer customer you don't. Rules should be the same across the board or not even exist to help the workers know what is acceptable and what isn't.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Great job and built my career there

Business Analyst (Former Employee)
Pittsburgh, PA (US)

I worked at Giant Eagle full-time for more than 5 years

Pros- Recognizes talent and promotes from within
- Great work/life balance; ability to work from home when needed
- Never boring; always challenging; great co-workers

Cons- Pay was low; when I left, I was shocked at how low I was paid; benefits were good though
- Nepotism was a problem when i started in corporate
- Issues with expectations, especially around budgeting; layoff seasons were too often and I saw a lot of good people let go

Advice to Senior Management- Plan better for staffing; and this goes for the corporate offices; do not over hire then, when times get tough, let good people go; plan for tomorrow
- Review pay against others in the area better; worked as a business analyst for 5 years and was priced well below market

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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fun job to have

Anonymous Employee (Current Employee)

I have been working at Giant Eagle

Prosgood employees
good managers
good team leaders

Consi dont have any cons

Yes, I would recommend this company to a friend

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