Giant Eagle Reviews

Current Employee – been working at Giant Eagle full-time

Pros – pay, work environment, benefits, ability to move up

Cons – I have none at all

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Giant Eagle part-time for more than a year

Pros – There are many pros to working at Giant Eagle. I loved the employees and also the scheduling was awesome. If I needed off work I put it in the computer with a reasonable amount of time to notify my manager and I never had a problem. Also I liked that I was paid every week. Plus I liked the hours that I worked, either 10-6 or 11-7.

Cons – One of the only cons that I can think of is that I sometimes had to get carts while it was raining outside. Other than that I have no complaints.

Advice to Senior Management – I have no suggestions for the management that was in my store, I felt like everyone there did a great job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Giant Eagle part-time for more than a year

Pros – Flexibility of hours.
Friendly work environment.
Great for students--I could retain employment while on leave for school and resume whenever I came home.
Pay is slightly higher than minimum wage.
Fantastic pre-employment training.

Cons – Department managers need more training.
It's a customer service job. Some customers are easier to deal with than others, some will haunt your dreams, etc.
Easy job to get--this department in particular has a high turnover rate.

Advice to Senior Management – Spring for the slightly more educated applicants. Some of the financial decisions made by managers with limited business knowledge cost the store significant amounts of money.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Giant Eagle full-time for more than a year

Pros – The CEO is tremendous, and I truly believe she understands employee needs and wants to improve the culture. Her plan for improving communication is a good one. However, the levels below her simply do not share the desire to implement it. The benefits and pay are very good, as well.

Cons – Let there be no mistake... this is definitely a company that says one thing and does another. And it encourages and rewards those employees who find ways of justifying what the executives already want to do. The "form" of communication (how you present data) is more important than the "matter" (what the data says). This is very dangerous in a company, as it suggests a rigidity that can affect profits and longevity. There are also clear distinctions between those employees who are willing to work 24/7 and those who have outside lives.

Advice to Senior Management – Not everything is a crisis. Every problem has small causes, which you tend to ignore until they're full-blown disasters.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Giant Eagle part-time for less than a year

Pros – Some people are funny/funny and bizzare to work with. Let's face it-grocers can hire some interesting characters.
Chatting with customers is fun
You get breaks
Uniforms are decent

Cons – Really low pay starting out, pay raises are a joke
Standing for hours on end with breaks that are too short
Rude customers who expect you to be superman and do everything just as they expect
Often idiotic management

Advice to Senior Management – Try to take how the lower tiers feel into consideration

No, I would not recommend this company to a friend

Former Employee – worked at Giant Eagle full-time for less than a year

Pros – Good hours, Customer familiarity, Easy job

Cons – Busy days/times are always stressful
Low pay

Yes, I would recommend this company to a friend

Former Employee – worked at Giant Eagle full-time for more than a year

Pros – Pay is good for corporate opportunities, nice atmosphere, opportunity to be seen by leadership, can interact with customers if that is the type of opportunity you are seeking, around food all day, many career opportunities within the company,

Cons – very, very political; promotions go to those that are liked versus those that deserve it, organizational and process discrepancies regionally, low starting pay for retail jobs, although it states flexible scheduling- that is not really the case, communication to employees not good, although a large company, it is run like a small store;

Advice to Senior Management – This is not a family-owned small store but rather a family-owned large company. It should be ran as such (day-to-day). All facets of the business and public perception would benefit once that occurs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Giant Eagle

Pros – -Flexible Schedule
-Friendly team workers

Great environment to be around. I currently work here and Giant Eagle has been nothing but friendly to me.

Cons – The wages aren't really high

Former Employee – worked at Giant Eagle part-time for more than a year

Pros – Friendly co-workers and plenty of opportunity to learn about retail grocery

Cons – May have to work with those who aren't so enthusiastic about their job

Advice to Senior Management – Base wage increases on merit and/or skill, as opposed to seniority.

Yes, I would recommend this company to a friend

Current Employee – been working at Giant Eagle part-time for more than a year

Pros – Flexible scheduling.
Actual job is very enjoyable if you like people and organizing.
Most of the team members are friendly.
You begin to feel like a family with all the team members over time.

Cons – Poor management on every level.
Corporate is out of touch with store level problems.
The union doesn't allow for those who need to be fired, to be fired.
Managers don't handle employee conflicts effectively.
Favoritism can become a huge issue.

Advice to Senior Management – Talk to your employees to hear how they would solve the problems we face. The small people sometimes have much more valuable information to give than statistics or big wigs. Recognize your good employees and reward them. Don't drive them away with tedious policies, introducing more red tape, picking on the people you don't like, and not really hearing what they have to say.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company