GoDaddy

www.godaddy.com
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GoDaddy Reviews

Updated 27 February 2015
Updated 27 February 2015
331 Reviews
3.1
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
137 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 31 reviews)

  • Good hourly base pay, good benefits if you're single (in 23 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 24 reviews)

  • They spend an inordinate amount of time on HR processes and studies only to throw much of the data away; again perception (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Culture! Fun Environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative in Gilbert, AZ (US)
    Former Employee - Technical Support and Sales Representative in Gilbert, AZ (US)

    I worked at GoDaddy full-time (more than a year)

    Pros

    Great Benefits, Fun Atmosphere, Decent Pay

    Cons

    Ever since Bob Parson and Warren Adelman stepped down the management and culture has changed.

    Advice to ManagementAdvice

    Keep Bob Parsons culture!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ (US)
    Current Employee - Internet Sales and Service Consultant in Tempe, AZ (US)

    I have been working at GoDaddy full-time (less than a year)

    Pros

    Great benefits excellent working environment and good management for employees. If you're willing to work hard and make good connections with customers you will do good bonus wise and do good with the company.

    Cons

    Some of the shifts can be a bit ridiculous. You get your schedule after training and some of the scheduled are a little much. Working into the AM of the middle of the nights. But if you have a good schedule it's excellent.

    Recommends
    Positive Outlook
  3.  

    Working at GoDaddy is extremely fun and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineering Manager in Phoenix, AZ (US)
    Current Employee - Software Engineering Manager in Phoenix, AZ (US)

    I have been working at GoDaddy full-time (more than 8 years)

    Pros

    Cutting edge software development. Exciting projects. Great environment.

    Cons

    Fast paced. Divided focus at times.

    Recommends
    Positive Outlook
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  5.  

    Fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy

    Pros

    Professional and entertaining environment internal sales

    Cons

    Bonus structure and promotional movement

  6. 1 person found this helpful  

    Customer Development Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Development Consultant in Scottsdale, AZ (US)
    Former Employee - Customer Development Consultant in Scottsdale, AZ (US)

    I worked at GoDaddy

    Pros

    Super fun environment - full of life and energy! Supervisors are great. If you bring ambition to the table, the sky is the limit!

    Cons

    Many changes in commission structure

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Grown substantially – always improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Writer in Kirkland, WA (US)
    Current Employee - Technical Writer in Kirkland, WA (US)

    I have been working at GoDaddy

    Pros

    Generous benefits and time-off policies

    Cons

    Bureaucracy stifles innovation. Product planning lacks vision often times.

    Advice to ManagementAdvice

    Adopt agile methodology across the entire company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome Company, Hated Phones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative in Cedar Rapids, IA (US)
    Former Employee - Technical Support and Sales Representative in Cedar Rapids, IA (US)

    I worked at GoDaddy full-time (less than a year)

    Pros

    BENEFITS
    Pay for the type of job
    Management is Great

    Cons

    It's a phone job
    Customers can be grouchy

    Advice to ManagementAdvice

    Keep on keeping on

    Recommends
    Positive Outlook
    Approves of CEO
  9. 8 people found this helpful  

    Classic Case of Over Promising, Under Delivering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales and Support in Cedar Rapids, IA (US)
    Former Employee - Customer Sales and Support in Cedar Rapids, IA (US)

    I worked at GoDaddy full-time (more than a year)

    Pros

    Health/401K Benefits are great and hard to beat. They offer subsidized meals for employees--good food options for $2. Tons of training available if you have the availability to fit it into your schedule. Good Employee Assistance Programs--therapy, childcare discounts, etc.

    Cons

    They want you think that GoDaddy is awesome but it's really high stress. They OWN you. They can put you on a set shift (Tuesday-Saturday from 8-5) and then change you to a COMPLETELY new shift (Sunday-Thursday from 3pm-12pm) with one week's noticet. If you don't like it, then you are suggested to find a new job.

    Your work environment is a low wall cubicle where you sit for 8+ hours a day with an uncomfortable headset on. They like to pretend like it's not a call center...but it's a call center. The leadership is unqualified and doesn't get things accomplished. They promise one-on-one's for employee well-being and performance initiatives but it doesn't happen unless you are in trouble. NOT FLEXIBLE AT ALL! Yes, you get 4 weeks of vacation but you work all holidays if they fall on your schedule and only one person per team of 20 can have a day off at a time. Therefore, if you have a vacation coming up, you need to get it approved at least 8 months in advance and even then there is no guarentee that it will be awarded to you. Most schedules require working a Saturday or a Sunday or 2nd/3rd shift--good luck trying to get off of that by the way and don't you dare believe them when they say you will move off it eventually. Shift bids are based on metrics so if you are consistently good but don't have a great bonus period, you won't get to move.

    Despite what the company wants you to think, GoDaddy's customers SUCK. They are rude and clueless and the worst part is that when someone starts calling you names OVER and OVER again, you can't hang up on them. Supervisors always say that if you feel threatened or are uncomfortable being on the phone that you can always give the call to them but when it comes down to it, they won't take it. Instead you get to be verbally abused by at least 20% of your customers for the day and then punished if you need to take an unscheduled break so you don't freak out on them. Speaking of breaks, you get 3. 2 15 minute breaks and 1 30 minute lunch break. You also have a team meeting every day that lasts for 10-20 minutes. All of your time off the phone is tracked and if your phone availability drops below 82% (which is very easy to do) then you lose your bonus.

    By the way, GoDaddy's e-mail fails......A LOT. So when there are e-mail outages, you get to take calls from people upset that they cannot conduct business. Good luck selling anything on those days....but just so you know, you're still expected to.

    Advice to ManagementAdvice

    Fire everyone in upper management in Cedar Rapids and start over.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    GoDaddy Response

    Feb 10, 2015Vice President Customer Care

    Thanks for posting your commentary. I’d like to take a moment to address your concerns.

    From the outside looking in, we could be classified as a call or contact center but at GoDaddy we believe
    ... More

  10. 1 person found this helpful  

    Not perfect but overall a great tech company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer in Cedar Rapids, IA (US)
    Current Employee - Principal Engineer in Cedar Rapids, IA (US)

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    There's a lot of great opportunity for advancement here, especially if you're a "GoGetter." I also think it's a great opportunity to learn a lot of really deep technical expertise at a very large software company. The benefits are good overall but appear to have been declining, or perhaps just changing, in the recent years. Most importantly, I think the vision is awesome and I really truly believe that we are poised to change the world in favor of small business.

    Cons

    GoDaddy is SUPER fast-paced. Depending on your personality, this may be a good or bad thing.

    Advice to ManagementAdvice

    Middle-level managers would benefit from more management training.

    Recommends
    Positive Outlook
    Approves of CEO

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