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H&M
3.2 of 5 291 reviews
www.hm.com Stockholm, Sweden 1000 to 5000 Employees
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H&M Reviews

Updated May 23, 2013
All Employees Current Employees Only

3.2 291 reviews

                             

83% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(112 ratings)

63% of employees recommend this company to a friend
288 employee reviews
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Brea, CA (US)

Current Employee – been working at H&M part-time for more than a year

Pros10.39 starting salary as a part time sales associate! the company really shows that they care about their employees and humanitarian efforts. You don't really have to sell anything because the clothes sell themselves. you just have to be a fast worker.

ConsMost managers are really cool however you will run into some crazy or douchey ones every so often. The weekends are rough in terms of closing and cleaning the store. It can get pretty stressful working in a packed store sometimes.

Advice to Senior ManagementI wish they had health benefits for part timers too and not just full timers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Gurnee, IL (US)

Former Employee – worked at H&M full-time for more than 7 years

ProsHigh pay, bonuses, discount on merchandise, fast paced, options for career advancement, depending on your district lots of district team support, continual training, the staff

ConsH&M seems to be focusing on doing more with less (less floor coverage, less hours, less time to accomplish tasks) which puts a lot on the shoulders of store management. There wasn't a day I came home that I wasn't almost completely exhausted.

Advice to Senior ManagementRealize that running on a razor's edge of efficiency is going to backfire. Eventually some idea or task isn't going to be accomplished and since there's little to no buffer (with hours, too many projects, etc) things will snowball and the seasoned, competent employees will head for greener pasture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Toronto, ON (Canada)

Former Employee – worked at H&M part-time for more than a year

ProsDiscount (25%)
Management is very flexible with time off, and understanding
Friendly co-workers (in my case)

ConsNEVER ENOUGH PEOPLE ON THE FLOOR/ ALWAYS CUTTING HOURS (I cannot stress how many times Ive talked to human resources and district managers..NOTHING helps)
Getting out as late at 11:45 (we close at 9pm)
Complaining customers over not having anyone help them
Stress, stress, stress
Overworked
Should definitely be paid more than minimum wage

Advice to Senior ManagementStop cutting hours and give us more people on the floor!!!!!!
You'll have less stressed out employees and happier customers (believe me)

No, I would not recommend this company to a friend

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Hanover, MD (US)

Former Employee – worked at H&M full-time for more than a year

ProsH&M has a great employee discount.
If you show some initiative, they might promote you, but who knows how long that will take.
No real dress code.
Decent starting pay.

ConsFavoritism on the part of management (i.e. some employees are given more time to work on marketing their departments than others).
Managers will throw you under the bus if they didn't give you enough time to get your department ready before a district team walk through.

Advice to Senior ManagementGive full-time employees a majority of their shift to work in their department...not on the register or in the fitting rooms. That's what part-timers are for. Provide proper training to new hires instead of letting them fend for themselves. Your "non-rehire" policy is a joke, especially when your treatment of employees is the reason they quit in the first place.

No, I would not recommend this company to a friend

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Wayne, NJ (US)

Former Employee – worked at H&M full-time for more than 8 years

ProsTravel, Benefits, Peers, Internal Advancement.

ConsUpper management, poorly managed, unclear total picture.

Advice to Senior ManagementBring back original culture, especially in the hiring process.

No, I would not recommend this company to a friend

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San Francisco, CA (US)

Former Employee – worked at H&M part-time for more than a year

Proscoworkers are diverse
first dibs on new products
learn a lot about retail

Conscustomers that keep asking for discounts
low growth if high traffic

Advice to Senior Managementset time aside to examine the performance of workers and store as a whole in a more intimate level

Yes, I would recommend this company to a friend

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Mississauga, ON (Canada)

Current Employee – been working at H&M full-time for more than 3 years

Pros-flexibility
- good amount of breaks
- make lots of friends
- lots of things you can learn, can get good experience
- same level of management meaning everyone helps each other even the managers do what u do on the floor.

Cons- less coverage of staff on the floor all year round
- very slow growth.
- pay structure is low for part- time sales associates

Advice to Senior ManagementPlease try to act little faster when it comes to employee growth otherwise you will end up loosing all the good ones .

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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New York, NY (US)

Former Employee – worked at H&M part-time for more than 7 years

ProsBenefits package, 401k, clothing discounts

ConsLong hours, short staffed, mediocre management

Advice to Senior ManagementTo treat the employees better

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Current Employee – been working at H&M full-time

ProsGreat teamwork and awesome people.

ConsA lot of hardwork at times.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Atlanta, GA (US)

Current Employee – been working at H&M part-time for more than 3 years

Prosmoney, hours, co workers, and discount

ConsWhen spring is here, hours get cut.

Advice to Senior ManagementManagement need to have better communication

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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