H&M

www.hm.com
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H&M Reviews

Updated 5 March 2015
Updated 5 March 2015
727 Reviews
3.5
727 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
307 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time in London, England
    Current Employee - Sales Advisor - Full Time in London, England

    I have been working at H&M full-time (more than a year)

    Pros

    The ambiance is very good; ; the poeple are very open minded and the possibility to grow up in the company are very interesting.
    If u work hard you get what you want

    Cons

    The sale periods are very exciting but the team are always positive.
    The company propose training within the daily work to get your promotion

    Advice to ManagementAdvice

    The management are very cool and very approcheable; you can talk with them if you want.
    They need to stay like they are, they représente h&m value very good

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I had a very enjoyable experience at H&M, I gained valuable skills and life long friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant in Stratford, London, England
    Former Employee - Customer Service Assistant in Stratford, London, England

    I worked at H&M

    Pros

    Great colleagues, benefits 25% off H&M, long lunch break if working for Long shifts, given other roles to see if you could develop in this retail business for example I was on shop floor, then was trained on tills, then was given the opportunity to be a leader and close up my floor.

    Cons

    Long days
    Hard to fit in around my college days/hours
    Must be a hard worker to take up this job
    The interest in the fashion industry in my opinion is important as it will make you love your job more!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Just a number and unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in Belfast, Northern Ireland
    Former Employee - Visual Merchandiser in Belfast, Northern Ireland

    I worked at H&M full-time (more than 3 years)

    Pros

    Very good for your CV.
    Working here will make you appreciate any of your next jobs.

    Cons

    Management only delegate, they never help.
    Left running the floor by yourself for a 9 hour shift, and expected to get everything done( delivery, stock placement, keep the floor tidy and give excellent customer service)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Sales Assistant Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England

    I have been working at H&M part-time (less than a year)

    Pros

    Great friendly staff, 2 week pay, work around you and your priorities

    Cons

    No sick pay, not really a team, large turnover of staff

    Advice to ManagementAdvice

    Need to work in more of a team, back to work sick talks need to be followed up

    Recommends
    Neutral Outlook
  6.  

    Sales Advisor
    Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    Amazing Work Atmosphere
    Very good wages
    Transparent Hierachy

    Cons

    I only had a good experience

    Recommends
  7.  

    Good place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in London, England
    Former Employee - Sales Advisor in London, England

    I worked at H&M part-time (more than a year)

    Pros

    good place to start in retail as they tend to throw you in at the deep end and expect you to learn very quickly which pays off in the end, discount is great and there's always extra staff discount offers every few months and at christmas. season kick off is usually fun at central stores with lots of free food/booze! if you're a full-timer and want to commit 100% to retail they will usually help you work your way up if you express an interest in management/admin, salary in central london stores is great and they always offer overtime

    Cons

    worked at 4 stores and 3/4 were always understaffed because of managers trying to save money (so not sure to blame managers or top boss here), main problem I experienced and heard from every other colleague there was that there isn't enough praise.. you do an excellent job all the time and it goes completely un-noticed, then one day you might be struggling because the shop floor is so busy/no staff etc and from then you're criticised.. that was a massive problem expressed by everyone I ever met there.

    Advice to ManagementAdvice

    employing more staff in the stores that desperately need it would really help as these stores tend to be messy with un-shoppable floor stands continually throughout the day because the people that should be tidying are clearing, and the people that should be clearing are having to man the tills alone etc.

    Recommends
    Neutral Outlook
  8.  

    Room to grow and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time

    Pros

    Brilliant discount, if you actually work and do your job then there are lots of opportunities to progress. Great atmosphere.

    Cons

    Low hours and changes at short notice.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Edinburgh, Scotland
    Current Employee - Customer Service Agent in Edinburgh, Scotland

    I have been working at H&M

    Pros

    Good commitment to your training. Good facilities and friendly managers.

    Cons

    Little bit monotonous at times, sometimes have to work weekends.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    great people
    great customers
    ok pay
    adjustable hours
    possibility of growth

    Cons

    can be very tiring
    can be political
    can get boring quickly
    customer skills are tested all the time
    long hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Wouldn't recommend working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Northampton, England
    Former Employee - Anonymous Employee in Northampton, England

    I worked at H&M

    Pros

    The staff are pretty good to work with bar management, the discount off of the clothes is very good.

    Cons

    Having to do overtime everyday, low wage, very little room for promotion, and management aren't very professional.

    Doesn't Recommend
    Neutral Outlook

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