H&M

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H&M Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.3 540 reviews

85% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(228 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part(in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace(in 36 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M(in 53 reviews)

  • It is a fast paced environment which means long hours on your feet(in 20 reviews)

540 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    very good

    Visual Merchandiser (Former Employee) London, England

    Prosthe staff discount is good,lots of incentives such as extra week pay if the store reaches its target.
    Good teamwork and the pay is a little more than the other retailers. If you want to progress within the company it is easy to do.

    ConsIf you want to profess then it is down to yourself to get noticed, you have to really push for it and work hard. You have to be a Jack of all trades here doing a bit of everything

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    good

    Administrative and Sales (Current Employee) Coventry, England

    ProsFriendly people
    good progression
    development of skills as you are expected to carry out wide range of duties

    Conspoor communication between department managers and staff i.e. they change the rotas without telling you
    bonus seems unattainable
    very understaffed which means you are doing the job of 3/4 people
    very often you find yourself staying past closing time as the store is not tidy -HIRE MORE STAFF

    Advice to Senior ManagementTry and communicate with staff more effectively
    spend more time on the shop floor

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    False promises and overworked staff

    Manager (Former Employee)

    ProsH&M do give very good training and there is development opportunities. As a big company there is room for movement. What makes people stay is the people you work with- quirky, cool and fun.

    ConsThey will invest time in you and make you feel like anything is possible, but they dangle a carrot and tell you just to achieve more and more. Fundamentally there is just not enough people to do the job. You can do more and more and work longer and longer hours, but it is never enough. Customers shout and complain at the lack of staff, but there is nothing you can do. The company controls everything and there is so little freedom to think for yourself. There is a totally unattainable bonus scheme, which they remove if the company performance isn't good enough.

    Advice to Senior ManagementThe culture of the business is fast paced and there is nothing wrong with that. You get the support and training to succeed, but not the time or staff to do it. In the end you loose sight of what to do and just start following orders. The company talks about being entrepreneurial but if you don't have enough time to do you job, how can you think about anything else? Its a great place to work to develop your time management skills but don't plan on staying too long.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Company with a lot of politics.

    Part-time Sales Advisor (Former Employee) London, England

    ProsThey can be quite flexible with your hours and you will usually meet some nice people there.

    ConsThe pay is low and I haven't seen a pay rise for years. Some branches are really good to work in but some will be a nightmare. There are so many stupid rules to follow and a lot of politics. HR will never listen to any of your complaints you may have about the management.

    Advice to Senior ManagementFocus on your sales advisers. They are the ones facing the customers.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great colleagues, terrible managers who created an awful working environment.

    Sales Advisor (Former Employee) Southampton, England

    ProsGreat Team work skill building, H&M's values are a great idea.

    ConsCustomers are usually rude and managers are ruder. Working environment is terrible because managers did not look after staff.

    Advice to Senior ManagementChange career.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Friendly experience

    Part-time Sales Advisor (Former Employee) Birmingham, England

    ProsDiscount
    Learn new experiences
    Always on the go

    ConsTraining not as good
    Work Balence
    Not as much breaks

    Advice to Senior ManagementMore team meetings

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Brilliant experience. It is a job for working starters or for those who follow fashion career.

    Anonymous Employee (Current Employee)

    ProsPeople you work with are excellent. Multicultural environment were everyone can speak with each other.

    ConsLong working hours with short breaks

    Advice to Senior ManagementMore consistent career progression

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work. Company that has values and works with them. progression and self development. Team focus.

    Store Manager (Current Employee) London, England

    ProsGreat team, great values, great product.

    Conssalary, huge differences between employees with same job title.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Hard work is expected

    Department Manager (Current Employee) London, England

    ProsGood room to progress within company.

    ConsVery hard work , lots of pressure from area offices

    Advice to Senior ManagementHave realistic expectations

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Ok for a part time stop gap.

    Supervisor (Former Employee) Edinburgh, Scotland

    ProsGood culture and values, friendly colleagues. I received full two weeks of training for a part time position in online services.

    ConsPoor managers at the site I was at. It seemed that people were promoted based on how long they had been there and not based on how well they could manage a team.

    Advice to Senior ManagementPromote people based on merit and not on how long someone has been there!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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