H&M

www.hm.com
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Employee Reviews

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  1.  

    False promises and overworked staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at H&M full-time

    Pros

    H&M do give very good training and there is development opportunities. As a big company there is room for movement. What makes people stay is the people you work with- quirky, cool and fun.

    Cons

    They will invest time in you and make you feel like anything is possible, but they dangle a carrot and tell you just to achieve more and more. Fundamentally there is just not enough people to do the job. You can do more and more and work longer and longer hours, but it is never enough. Customers shout and complain at the lack of staff, but there is nothing you can do. The company controls everything and there is so little freedom to think for yourself. There is a totally unattainable bonus scheme, which they remove if the company performance isn't good enough.

    Advice to ManagementAdvice

    The culture of the business is fast paced and there is nothing wrong with that. You get the support and training to succeed, but not the time or staff to do it. In the end you loose sight of what to do and just start following orders. The company talks about being entrepreneurial but if you don't have enough time to do you job, how can you think about anything else? Its a great place to work to develop your time management skills but don't plan on staying too long.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Company with a lot of politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales Advisor in London, England
    Former Employee - Part-time Sales Advisor in London, England

    I worked at H&M part-time (more than 3 years)

    Pros

    They can be quite flexible with your hours and you will usually meet some nice people there.

    Cons

    The pay is low and I haven't seen a pay rise for years. Some branches are really good to work in but some will be a nightmare. There are so many stupid rules to follow and a lot of politics. HR will never listen to any of your complaints you may have about the management.

    Advice to ManagementAdvice

    Focus on your sales advisers. They are the ones facing the customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in London, England
    Former Employee - Visual Merchandiser in London, England

    I worked at H&M full-time (more than 10 years)

    Pros

    the staff discount is good,lots of incentives such as extra week pay if the store reaches its target.
    Good teamwork and the pay is a little more than the other retailers. If you want to progress within the company it is easy to do.

    Cons

    If you want to profess then it is down to yourself to get noticed, you have to really push for it and work hard. You have to be a Jack of all trades here doing a bit of everything

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Brilliant experience.
    It is a job for working starters or for those who follow fashion career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M

    Pros

    People you work with are excellent. Multicultural environment were everyone can speak with each other.

    Cons

    Long working hours with short breaks

    Advice to ManagementAdvice

    More consistent career progression

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great place to work. Company that has values and works with them. progression and self development. Team focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in London, England
    Current Employee - Store Manager in London, England

    I have been working at H&M full-time (more than 3 years)

    Pros

    Great team, great values, great product.

    Cons

    salary, huge differences between employees with same job title.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great colleagues, terrible managers who created an awful working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in Southampton, England
    Former Employee - Sales Advisor in Southampton, England

    I worked at H&M part-time (less than a year)

    Pros

    Great Team work skill building, H&M's values are a great idea.

    Cons

    Customers are usually rude and managers are ruder. Working environment is terrible because managers did not look after staff.

    Advice to ManagementAdvice

    Change career.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Friendly experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales Advisor in Birmingham, England
    Former Employee - Part-time Sales Advisor in Birmingham, England

    I worked at H&M part-time (less than a year)

    Pros

    Discount
    Learn new experiences
    Always on the go

    Cons

    Training not as good
    Work Balence
    Not as much breaks

    Advice to ManagementAdvice

    More team meetings

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Ok for a part time stop gap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Edinburgh, Scotland
    Former Employee - Supervisor in Edinburgh, Scotland

    I worked at H&M part-time (more than a year)

    Pros

    Good culture and values, friendly colleagues. I received full two weeks of training for a part time position in online services.

    Cons

    Poor managers at the site I was at. It seemed that people were promoted based on how long they had been there and not based on how well they could manage a team.

    Advice to ManagementAdvice

    Promote people based on merit and not on how long someone has been there!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Worst company EVER! Do not work here as you'll be up for a lot of misery.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England

    I have been working at H&M part-time (more than a year)

    Pros

    discount card that you get given well 1 month after you have started working there.

    Cons

    Very poorly organised, no opportunities to grow. No training given.Demand very much for the low wages it gives. No values- yet they claim to be different from other companies in that they value their workers.Extremely rude and arrogant supervisors and members of management who do not in the slightest respect or appreciate their workers.As a current employee who has worked over a year with the company and a few months in the new store (Hammersmith), I have not once felt like I have been appreciated or valued by my supervisor or manager- they constantly try to bring their workers down just because they are higher up in the hierarchy. Clear favoritism from management and supervisors. Always understaffed, meaning very few workers have to cope with an unrealistic high workload. I would honestly not recommend this company to ANYONE, you'll be in for a lot of misery and regret if you end up working here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    a very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Cardiff, Wales
    Current Employee - Sales Assistant in Cardiff, Wales

    I have been working at H&M full-time (more than 5 years)

    Pros

    a very friendly and vibrant environment

    Cons

    no cons, you get paid to do a job

    Advice to ManagementAdvice

    very friendly and all willing to help

    Recommends
    Positive Outlook
    Approves of CEO

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