HSBC Holdings Reviews

Updated 26 August 2014
Updated 26 August 2014
957 Reviews

3.4
957 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
276 Ratings

Review Highlights

Pros
  • The organizations offers decently fair work life balance and job security (in 114 reviews)

  • Work from home is always a plus, but you can't always do so (in 26 reviews)


Cons
  • Terrible work life balance for a great deal of the employees (in 34 reviews)

  • Lots of senior management changes and their dedication in investing US is not clear (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    All fine

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Good employer building at the time was a bit dark but they improved the interior a lot since I left

    Cons

    Good employer building at the time was a bit dark but they improved the interior a lot since I left

  2.  

    There's a plague running through the investment bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  London, England
    Former Employee - Consultant in London, England

    I worked at HSBC Holdings as a contractor for more than a year

    Pros

    - Work/life balance
    - Responsibilities & task exposure generally broad
    - Good number of internal communication mechanisms
    - Advocate of brown bag's
    - Decent pay
    - Canteen at 8CS

    Cons

    - Calibre of most permanent resources well below industry standard and highly inexperienced yet being promoted?!?
    - The lifts at 8CS
    - Loads of "chatting" behind backs along with devious activity (on par with a soap opera)
    - Loads of useless meetings and not enough do-ers (everyone's a management consultant by mouth yet flaccid when it comes to quality of real work)
    - Siloed business units not communicating hence re-inventing the wheel is commonly found
    - Ponderous IT systems

    Advice to ManagementAdvice

    - Listen to the experienced who have proved their abilities
    - Reducing contractor rates by 10% will only cause attrition or demotivate. Look at other ways of reducing costs.
    - Allocate adequate funding to change initiatives (they will save you money in the long term!). Avoid countless meetings attempting to cut costs and trying to do things on the cheap purely because someone above has given you a target (finger in the air) to meet
    - Cut the dead weight plaguing the bank^

    ^ Note: This may improve lift times

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good for building up customer service skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Leeds, England
    Former Employee - Customer Service Representative in Leeds, England

    I worked at HSBC Holdings full-time for more than 5 years

    Pros

    Good for building up customer service skills, good company to put on your CV

    Cons

    Customers are demanding, not a lot of employee benefits (e.g. mortgage)

    Advice to ManagementAdvice

    Don't grade the employee based on how many mortgage flyers they've handed out.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Tough targets but reasonable conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premier Call Handler  in  Edinburgh, Scotland
    Former Employee - Premier Call Handler in Edinburgh, Scotland

    I worked at HSBC Holdings part-time for more than a year

    Pros

    Flex hours, large teams, lots training and development

    Cons

    Some management very target driven some not. Management need more training on team skills

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Compliance Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Officer  in  London, England
    Current Employee - Compliance Officer in London, England

    I have been working at HSBC Holdings full-time for more than 10 years

    Pros

    Office culture, can be good.

    Cons

    Promotion for long time employee is not easy

    Advice to ManagementAdvice

    I trust overall this is a good place to work, Global Standers in HSBC does work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good pay but a political organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Stirling, Scotland
    Current Employee - Software Developer in Stirling, Scotland

    I have been working at HSBC Holdings full-time for more than 3 years

    Pros

    Salaries, bonus, benefit package are good. Work life balance is good too. If working from home is your thing then there is that too.

    Cons

    A Highly political organization that has many silos. There have been projects were there are more PM / managers than software developers.

    Advice to ManagementAdvice

    Listen to what is being said at the coal face.

    Neutral Outlook
  8. 1 person found this helpful  

    Good opportunities to move around different business areas and countries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Sheffield, England
    Current Employee - Project Manager in Sheffield, England

    I have been working at HSBC Holdings full-time for more than 8 years

    Pros

    Whilst salary can be lower than comparable jobs in industry, the total reward package including pension and share options make this better than other companies. Once you are in the organisation it is possible to gain exposure if differing business areas and also take on secondments and transfers to other countries. Excellent place to work for young families due to flexibility with working hours and maternity/return to work options.

    Cons

    As with any business of this size and considering the climate and strategy, job security can not be guaranteed. There are annual issues across teams when forcing a bell curve to rank individuals. This is meant to be changing but can't see it shifting to a complete revamp of the mid-year and annual review cycle.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Excellent employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  London, England
    Former Employee - Business Analyst in London, England

    I worked at HSBC Holdings as a contractor for less than a year

    Pros

    Interesting work
    Very good working conditions and environment, largely shielded from the corporate politics
    Very nice people

    Cons

    Limitations on the technology allowed to be utilised in finding the best solution to the problem at hand.

    Advice to ManagementAdvice

    Limitations on the technology allowed to be utilised in finding the best solution to the problem at hand mans you do not end up with the best solution.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    HSBC - Streamlining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings

    Pros

    Good culture and Work-Life Balance

    Cons

    Do not value their staff

    Advice to ManagementAdvice

    Put the customer first, not the bottom line

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Not for the little people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Officer  in  Salford, North West England, England
    Former Employee - Customer Service Officer in Salford, North West England, England

    I worked at HSBC Holdings full-time for more than 10 years

    Pros

    Nice people (staff grade), lax attitude towards development unless you want it, rarely overworked, easygoing approach to flexibility, overtime available constantly (voluntary), good number of holidays.

    Cons

    Poor pay and reward even of you achieve, or over achieve; poor quality management; belligerent senior management; culture of fear and persecution encouraged; management by spreadsheet; too much bell curve and Six Sigma; no job security.

    Advice to ManagementAdvice

    The gulf between what is on paper a good employer and what is happening on the shop floor could not be wider. Command structures need to be filled with those brave enough to speak their minds and capable enough to admit when they are wrong not simply bully, bully, bully. The pay for the majority of staff (the bottom three grades) needs seriously overhauling if any degree of loyalty is expected. The reliance on thousands of agency staff needs to be addressed as it creates a horrid two tier system which breeds abuse and dissent, as well as undermining the management messages. Finally a degree of honesty as yet unborn needs bringing into the world otherwise people will continue to read about their employer in the news and find out that a lot of what they are told at work is a bit less than true which affects almost every aspect of what people do. If people's loyalty isn't to be bought, it must be earned. At the moment managers are doing neither for their staff members.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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