HSBC Holdings Reviews

Updated 29 September 2014
Updated 29 September 2014
961 Reviews
3.4
961 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
280 Ratings

Review Highlights

Pros
  • Work-life balance gets much better starting second year when you are more adapted (in 118 reviews)

  • Work from home is always a plus, but you can't always do so (in 26 reviews)


Cons
  • Terrible work life balance for a great deal of the employees (in 35 reviews)

  • Lots of senior management changes and their dedication in investing US is not clear (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HSS Summer Analyst  in  London, England
    Former Employee - HSS Summer Analyst in London, England

    I worked at HSBC Holdings as an intern for less than a year

    Pros

    Good culture, nice people, good work/life balance on the whole, Meaningful work, Reasonable compensation for work done

    Cons

    Work was not really challenging and career prospects were not the best in the very long-run, as well as in terms of exit opportunities

    Advice to ManagementAdvice

    Keep up the good work; increase in size in terms of assets under custody to attract talent

    Recommends
    Approves of CEO
  2.  

    Busy and demanding environment but very interesting and full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Officer  in  London, England
    Current Employee - Senior Customer Service Officer in London, England

    I have been working at HSBC Holdings full-time for more than a year

    Pros

    Great working hours, holidays, internal culture and many career opportunities

    Cons

    Very low salary for amount or responsibility and work in the branches

    Advice to ManagementAdvice

    Pay people more and more people will stay in the company without the need to look for something that is better paid

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Premier Relationship Manager - HSBC UK GCB5

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premier Relationship Manager  in  London, England
    Current Employee - Premier Relationship Manager in London, England

    I have been working at HSBC Holdings full-time for more than a year

    Pros

    very good company to work

    Cons

    training period and interview process is very tedious

    Advice to ManagementAdvice

    please simplify interview process

    Recommends
    Positive Outlook
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  5.  

    Good at attracting talent, not so good at retaining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  London, England
    Former Employee - Associate in London, England

    I worked at HSBC Holdings full-time for more than 5 years

    Pros

    Global company with an excellent brand and the recognition that goes with it. Ambitious in strategy and well positioned in emerging markets.Huge network and potential to leverage this network with clients.

    Cons

    Not very good at retaining talent as they just don't pay. Mediocrity is in the air and it is hard to differentiate yourself given the lack of reward and incentive culture. They call HSBC the civil service of the banking world.

    The only people I saw rewarded were those who played the political game or threatened to leave the company.

    Loyalty was not rewarded and nor hard work. HSBC is not a meritocracy.

    Advice to ManagementAdvice

    Don't over promise on the graduate schemes. Assign a mentor to the juniors and ensure they are rewarded and motivated for their loyalty to the firm. Pay a market rate for talented future high calibre employees. Promote from within.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    There's a plague running through the investment bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  London, England
    Former Employee - Consultant in London, England

    I worked at HSBC Holdings as a contractor for more than a year

    Pros

    - Work/life balance
    - Responsibilities & task exposure generally broad
    - Good number of internal communication mechanisms
    - Advocate of brown bag's
    - Decent pay
    - Canteen at 8CS

    Cons

    - Calibre of most permanent resources well below industry standard and highly inexperienced yet being promoted?!?
    - The lifts at 8CS
    - Loads of "chatting" behind backs along with devious activity (on par with a soap opera)
    - Loads of useless meetings and not enough do-ers (everyone's a management consultant by mouth yet flaccid when it comes to quality of real work)
    - Siloed business units not communicating hence re-inventing the wheel is commonly found
    - Ponderous IT systems

    Advice to ManagementAdvice

    - Listen to the experienced who have proved their abilities
    - Reducing contractor rates by 10% will only cause attrition or demotivate. Look at other ways of reducing costs.
    - Allocate adequate funding to change initiatives (they will save you money in the long term!). Avoid countless meetings attempting to cut costs and trying to do things on the cheap purely because someone above has given you a target (finger in the air) to meet
    - Cut the dead weight plaguing the bank^

    ^ Note: This may improve lift times

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    All fine

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Good employer building at the time was a bit dark but they improved the interior a lot since I left

    Cons

    Good employer building at the time was a bit dark but they improved the interior a lot since I left

  8.  

    Tough targets but reasonable conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premier Call Handler  in  Edinburgh, Scotland
    Former Employee - Premier Call Handler in Edinburgh, Scotland

    I worked at HSBC Holdings part-time for more than a year

    Pros

    Flex hours, large teams, lots training and development

    Cons

    Some management very target driven some not. Management need more training on team skills

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good for building up customer service skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Leeds, England
    Former Employee - Customer Service Representative in Leeds, England

    I worked at HSBC Holdings full-time for more than 5 years

    Pros

    Good for building up customer service skills, good company to put on your CV

    Cons

    Customers are demanding, not a lot of employee benefits (e.g. mortgage)

    Advice to ManagementAdvice

    Don't grade the employee based on how many mortgage flyers they've handed out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Compliance Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Officer  in  London, England
    Current Employee - Compliance Officer in London, England

    I have been working at HSBC Holdings full-time for more than 10 years

    Pros

    Office culture, can be good.

    Cons

    Promotion for long time employee is not easy

    Advice to ManagementAdvice

    I trust overall this is a good place to work, Global Standers in HSBC does work.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good pay but a political organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Stirling, Scotland
    Current Employee - Software Developer in Stirling, Scotland

    I have been working at HSBC Holdings full-time for more than 3 years

    Pros

    Salaries, bonus, benefit package are good. Work life balance is good too. If working from home is your thing then there is that too.

    Cons

    A Highly political organization that has many silos. There have been projects were there are more PM / managers than software developers.

    Advice to ManagementAdvice

    Listen to what is being said at the coal face.

    Neutral Outlook

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