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HSBC Holdings Reviews

Updated 21 April 2015
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Employee Reviews

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  1. Slow and Steady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HSBC Holdings

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people and friendly atmosphere.

    Cons

    Overly bureaucratic and decision by committee culture.

  2. Helpful (1)

    Positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Analyst in London, England
    Current Employee - Human Resources Analyst in London, England

    I have been working at HSBC Holdings full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work life balance
    Good company culture
    Varied work

    Cons

    Lack of pace at work
    Lack of decision making

  3. very good

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    very good salary and flexible working hours

    Cons

    no bonuses and sometimes have to work overtime

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    The NHS of Banking - Too Big, Too Complex, Too Inefficient !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Manager, Vice President in London, England
    Former Contractor - Senior Manager, Vice President in London, England

    I worked at HSBC Holdings as a contractor (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good friendly work culture, good facilities and flexi-hours. Worked at both the investment and commercial bank. Benchmarking with an American bank, the culture is more pleasant and less aggressive across all levels of management.

    Cons

    1. Bank rife with bureaucracy - particularly within the commercial bank.
    Too many middle office people pushing paper work from one person to another, filling up forms that are not targeted and relevant to the business. With a few exceptions, most staff working there more than 10 years are "dead-wood" - find that their purpose of working there is to collect their pay monthly pay cheques and those at middle management often act as "blockers" to the detriment of getting things done. "To move a pen from A to B takes painstaking months compared to days"; too much emphasis on admin and less on the content of the job that needs to be done. Business units too siloed - lots of duplication and lack of communication.

    2. Projects are meaningless
    Huge reliance on contractors for day-to-day work who should be converted to permanent staff. Too much reliance on "programme managers"; do not understand what their role is but am told they are suppose to act as auditors to ensure "change delivery"; believe any change should be done by bona fide external consultants (BCG, McKinsey etc...) within a stipulated time frame.

    Advice to Management

    Get rid of the huge layers of middle management particularly in support functions; adopt a flatter management structure with less number of line management reporting - get rid of the country matrix, its makes the reporting structure too complex. Country and regional CEOs should be eliminated, this should not be a full-time job. The roles should be replaced by existing senior product representatives who should "double-hat" assuming their existing product roles as well as being the PR/Regulatory representatives for their countries - this structure is adopted by American banks. I believe there is room to get rid of 1/3 of support staff in middle and back office within the support functions such as marketing and human resources who do nothing but push paper around. Also need to adopt a more visible internal communication strategy, in my three years at HSBC, there is no "townhall" where I can physically attend or via video conference to see top management deliver their strategy updates. All communication are channeled via email or by a 4-minute video and uploaded to the intranet - maybe they are too shy!

  6. Summer Internship - Retail Banking and Wealth Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in London, England
    Former Employee - Summer Intern in London, England

    I worked at HSBC Holdings

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Able to shape the internship into what you want to do

    Cons

    No real structure
    Boring at times

    Advice to Management

    Make sure branches have a better idea of how to keep you busy

  7. Good start to a career in finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Culture, global nature, strong bs

    Cons

    Politics, still developing IB franchises, slow

  8. Helpful (2)

    Great people, shame about the 'historic' managers that run the Branches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSO in Southend-on-Sea, England
    Current Employee - CSO in Southend-on-Sea, England

    I have been working at HSBC Holdings full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    People, some of the training (depending on area), nice uniform

    Cons

    People treated like dirt in branches, promotions based on looks, paid unfairly if promoted internally, managers expensing lunches and drinks whilst staff on rubbish wages.

    Advice to Management

    You need to take a closer eye on your regional management with some area directors taking advantage of staff - also complaints in certain areas not taken seriously and no care for the staff that work so hard. Branch staff moved to far out places with no care or understanding. Area directors have premier co-ordinators as 'PAs' with bad sickness records. Not letting staff book appointments for customers that are not 'lending' for a saturday. Sickness information given out to staff breaching DPA, new staff being put on Meet and greet when they have had no training. Rude emails sent to staff when branches not performing when not supposed to be 'sales' driven anymore. Its a shame really as some of the staff are amazing.

  9. Helpful (1)

    If you want to work here, join Unite to defend yourself from bad management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RBM in London, England
    Former Employee - RBM in London, England

    I worked at HSBC Holdings

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The Bank is great at promoting excellent working practices, good values and behaviours and progression based on value adding performance.

    Cons

    The changes to the way we work are not supported by outdated, unrealistic and old Area Directors and managers....get rid of the lot of them and bring in new people that can actually champion your cause! Join Unite, ER and HR sit in the pockets of these rubbish managers.

    Advice to Management

    Get rid of your ''old'' managers and get in some new blood that actually champion good values and behaviours!

  10. Helpful (1)

    pleasant

    Current Employee - Analyst in London, England
    Current Employee - Analyst in London, England

    I have been working at HSBC Holdings full-time (More than a year)

    Pros

    work life balance, team atmosphere

    Cons

    compensation, social aspect isnt as good as other banks

  11. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England
    Current Employee - Analyst in London, England

    I have been working at HSBC Holdings full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great ppl, great opportunities, great history

    Cons

    there is no work life balance

    Advice to Management

    n/a

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