HSBC Holdings

www.hsbc.com
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Employee Reviews

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  1. 1 person found this helpful  

    My best and my worst manager ever in one company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Administrative in London, England
    Current Employee - Branch Administrative in London, England

    I have been working at HSBC Holdings full-time (more than 3 years)

    Pros

    Some managers are awesome and will do their best for their employees but they are few and far between.
    Opportunity for employment across the UK and globally.
    Plenty of development opportunities - if you're able to get the time out of the office to go on the course.

    Cons

    Some managers force out employees they don't personally like (5 since January where I am now)
    Communication is awful
    Compensation is probably the worst of any high street bank. They allegedly base it on the average across the high street.
    Individual teams are so worried about their own little fiefdom and "beating" other teams that they might as well have stuck with incentivised selling.
    Good employees lose out to employees who interview well but don't have the skills to back up the interview. No promotion based on merit either - which means no promotion essentially unless you don't realise that a branch/department is bad and apply there and no-one else has.
    Manager will rate you badly because they have lost your employee file. (Seriously. I thought the manager at a previous employer who was trying to get me to help him commit industrial espionage was bad but then I moved branches with you guys and my current manager is worse. At least the other guy could communicate openly and accurately, even if it wasn't always above board.)

    Advice to ManagementAdvice

    Sort out the pay scales and become a meritocracy.
    Allow people to be promoted rather than forcing everyone to apply for jobs, even if they are in their own branch
    Quality control your branch managers and area managers regularly. There is too much variation in allegedly homogenised standards.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Premier Relationship Manager - HSBC UK GCB5

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premier Relationship Manager in London, England
    Current Employee - Premier Relationship Manager in London, England

    I have been working at HSBC Holdings full-time (more than a year)

    Pros

    very good company to work

    Cons

    training period and interview process is very tedious

    Advice to ManagementAdvice

    please simplify interview process

    Recommends
    Positive Outlook
  3. 2 people found this helpful  

    Good at attracting talent, not so good at retaining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in London, England
    Former Employee - Associate in London, England

    I worked at HSBC Holdings full-time (more than 5 years)

    Pros

    Global company with an excellent brand and the recognition that goes with it. Ambitious in strategy and well positioned in emerging markets.Huge network and potential to leverage this network with clients.

    Cons

    Not very good at retaining talent as they just don't pay. Mediocrity is in the air and it is hard to differentiate yourself given the lack of reward and incentive culture. They call HSBC the civil service of the banking world.

    The only people I saw rewarded were those who played the political game or threatened to leave the company.

    Loyalty was not rewarded and nor hard work. HSBC is not a meritocracy.

    Advice to ManagementAdvice

    Don't over promise on the graduate schemes. Assign a mentor to the juniors and ensure they are rewarded and motivated for their loyalty to the firm. Pay a market rate for talented future high calibre employees. Promote from within.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    There's a plague running through the investment bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Consultant in London, England
    Former Contractor - Consultant in London, England

    I worked at HSBC Holdings as a contractor (more than a year)

    Pros

    - Work/life balance
    - Responsibilities & task exposure generally broad
    - Good number of internal communication mechanisms
    - Advocate of brown bag's
    - Decent pay
    - Canteen at 8CS

    Cons

    - Calibre of most permanent resources well below industry standard and highly inexperienced yet being promoted?!?
    - The lifts at 8CS
    - Loads of "chatting" behind backs along with devious activity (on par with a soap opera)
    - Loads of useless meetings and not enough do-ers (everyone's a management consultant by mouth yet flaccid when it comes to quality of real work)
    - Siloed business units not communicating hence re-inventing the wheel is commonly found
    - Ponderous IT systems

    Advice to ManagementAdvice

    - Listen to the experienced who have proved their abilities
    - Reducing contractor rates by 10% will only cause attrition or demotivate. Look at other ways of reducing costs.
    - Allocate adequate funding to change initiatives (they will save you money in the long term!). Avoid countless meetings attempting to cut costs and trying to do things on the cheap purely because someone above has given you a target (finger in the air) to meet
    - Cut the dead weight plaguing the bank^

    ^ Note: This may improve lift times

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    All fine

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSBC Holdings

    Pros

    Good employer building at the time was a bit dark but they improved the interior a lot since I left

    Cons

    Good employer building at the time was a bit dark but they improved the interior a lot since I left

  7.  

    Tough targets but reasonable conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premier Call Handler in Edinburgh, Scotland
    Former Employee - Premier Call Handler in Edinburgh, Scotland

    I worked at HSBC Holdings part-time (more than a year)

    Pros

    Flex hours, large teams, lots training and development

    Cons

    Some management very target driven some not. Management need more training on team skills

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Good for building up customer service skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Leeds, England
    Former Employee - Customer Service Representative in Leeds, England

    I worked at HSBC Holdings full-time (more than 5 years)

    Pros

    Good for building up customer service skills, good company to put on your CV

    Cons

    Customers are demanding, not a lot of employee benefits (e.g. mortgage)

    Advice to ManagementAdvice

    Don't grade the employee based on how many mortgage flyers they've handed out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Compliance Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Officer in London, England
    Current Employee - Compliance Officer in London, England

    I have been working at HSBC Holdings full-time (more than 10 years)

    Pros

    Office culture, can be good.

    Cons

    Promotion for long time employee is not easy

    Advice to ManagementAdvice

    I trust overall this is a good place to work, Global Standers in HSBC does work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good pay but a political organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Stirling, Scotland
    Current Employee - Software Developer in Stirling, Scotland

    I have been working at HSBC Holdings full-time (more than 3 years)

    Pros

    Salaries, bonus, benefit package are good. Work life balance is good too. If working from home is your thing then there is that too.

    Cons

    A Highly political organization that has many silos. There have been projects were there are more PM / managers than software developers.

    Advice to ManagementAdvice

    Listen to what is being said at the coal face.

    Neutral Outlook
  11. 2 people found this helpful  

    Good opportunities to move around different business areas and countries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Sheffield, England
    Current Employee - Project Manager in Sheffield, England

    I have been working at HSBC Holdings full-time (more than 8 years)

    Pros

    Whilst salary can be lower than comparable jobs in industry, the total reward package including pension and share options make this better than other companies. Once you are in the organisation it is possible to gain exposure if differing business areas and also take on secondments and transfers to other countries. Excellent place to work for young families due to flexibility with working hours and maternity/return to work options.

    Cons

    As with any business of this size and considering the climate and strategy, job security can not be guaranteed. There are annual issues across teams when forcing a bell curve to rank individuals. This is meant to be changing but can't see it shifting to a complete revamp of the mid-year and annual review cycle.

    Recommends
    Positive Outlook
    Approves of CEO

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