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Hilton Worldwide Reviews

Updated 2 May 2015
980 reviews filtered by
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3.5
980 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
410 Ratings

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)

Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • long hours and advancement can take time depending on the management company (in 38 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Sales Specialist in Tampa, FL (US)
    Current Employee - Work At Home Sales Specialist in Tampa, FL (US)

    I have been working at Hilton Worldwide part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I recently stayed at the Hilton near Washington, DC, for a seminar. It was a great experience! Everyone
    was so happy, and helpful. I would love to work for this great company.

    Cons

    I cannot think of any cons.

    Advice to Management

    Keep on providing excellent customer service, and you will stay as Number One in Hospitality.

  2. Helpful (1)

    Overall a good place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Watford, East of England, England
    Current Employee - Anonymous Employee in Watford, East of England, England

    I have been working at Hilton Worldwide full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work with very good benefits and generally friendly and polite people.

    You are treated like an adult, good work/life balance, a lot of flexibility depending on where you work and who your line manager is. Growth opportunities are there for the taking.

    Cons

    Not much of a fun or vibrant atmosphere to work in, European headquarters' location not great, lack of interaction between departments, can also be a very corporate environment at times. Although growth opportunities are there, progression can often be sluggish.

  3. Shift Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Supervisor in Stansted, England
    Current Employee - Front Desk Supervisor in Stansted, England

    I have been working at Hilton Worldwide full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Meet lots of people, diverse environment, never a same day

    Cons

    high pressure, minimum wage,

    Advice to Management

    ensure all staff on shift get adequate breaks

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. front desk agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in London, England
    Current Employee - Front Desk Agent in London, England

    I have been working at Hilton Worldwide

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    great company to work for. great training.

    Cons

    work on shifts. work and life balance.

  6. Ok but no job security or good salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Worker in Watford, East of England, England
    Former Employee - Office Worker in Watford, East of England, England

    I worked at Hilton Worldwide full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall good benefits, relatively understanding management, if you work very hard for couple of years there will be a promotion/career progression

    Cons

    Low salaries, employees stretched and overworked in some departments, not enough headcounts to hire more people, very corporate company, if you are creative and looking to for fun and vibrant place to work where people are open minded, Hilton HQ in Watford is not for you. You will feel very frustrated there. If you are just looking for a job locally with some benefits, it might be good enough...some teams are very cliquey so they might not be the most welcoming from day 1.

    Advice to Management

    Not sure what to say as it would take a lot to make this place feel more friendly and less corporate. Perhaps the management should be more open minded to change

  7. Very satisfying creatively.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Making new contacts and meeting creative people.

    Cons

    Not really a con, but in my role I have to understand publishing law which can be restricting at times.

  8. Simply a great experience and wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bars Manager in Belfast, Northern Ireland
    Former Employee - Bars Manager in Belfast, Northern Ireland

    I worked at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staff Promotions and recognition; reduced hotel rates worldwide

    Cons

    long hours; late nights; compensation package

    Advice to Management

    I had a wonderful experience thanks to the leadership team

  9. Hilton F and B

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide

    Pros

    Great atmosphere, good part time job

    Cons

    Low pay, awkward hours, often late nights

  10. I am not satisfied working in Hilton Hotels.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    They give at all the staff the meal during the shift.

    Cons

    I have a zero hours job contract.
    I never know my salary in advanced.
    The housekeepers are the last monkey in these hotels.

  11. Not the best company to work for due to pay and conditions.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide

    Pros

    Diverse range of employees of all ages and backgrounds.

    Cons

    Poor management and poor salary.

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