Hilton Worldwide Reviews

Current Employee – been working at Hilton Worldwide full-time for more than 8 years

Pros – Lots of opportunities for long term career growth and geographic relocation. Healthy track record of promoting from within. Horizontal organization (i.e. great access to top executives).

Cons – Some functions not compensated as well as others. Incompetent HR department makes promotions, salary increases a real pain to execute and creates a real battle to retain talent when they are presented with other offers.

Advice to Senior Management – Think more long term than short term.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Hilton Worldwide part-time for more than a year

Pros – - Looks good on your CV

Cons – - Lazy and imcompetent managers (up to head of department level).
- HR promotes suck ups who have ticked boxes rather than experienced and capable staff.
- Long shifts, poor work/life balance
- Low pay and tips that dont find their way to your payslip.
- Management do not care about their staff, only the numbers and are very lazy.
- Management cant seem to write a rota more than one day in advance (is available on Thursday, starts the next day) which makes planning the rest of your life next to impossible.

Advice to Senior Management – Spend some time on the floor and listen to your staff.
Let your staff decide what changes need to be made to improve service, there are some very good staff members with good ideas who are currently not being allowed to help by department management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Hilton Worldwide full-time for more than a year

Pros – Great team spirit and you receive encouragement and support to evolve in your role.
A chance to move in between departments and be cross-trained.

Cons – Usually as a rule across the company, minimum salary with a very anaemic service charge added to it.
Not a great choice of work if you are cannot comply with the highest level of customer service you can offer!

Advice to Senior Management – Should give a good thought to how to find a remedy for work/life imbalances! The roles are often very demanding, cuts are tough and the employees feel like they receive nothing in return of their efforts.

No, I would not recommend this company to a friend

Former Employee – worked at Hilton Worldwide full-time for more than a year

Pros – team work
co-operative in all field
team management
friendly atmosphere
trained management
helpful to new comers
achieving targets

Cons – i dont know any downside falls in hilton blackpool.on that i am feeling proud to be team member for that hotel.hope to work again for that hotel,hope i will get chance again

Advice to Senior Management – keep it up

Yes, I would recommend this company to a friend

Current Employee – been working at Hilton Worldwide full-time for less than a year

Pros – Amazing job position really well paid to be in the hilton company.

Cons – No customer relations.
Looks like just ass-licker goes up instead of experienced people

Advice to Senior Management – My managers are ok.this message is for the manager over my managers.
Stay less in your office and try some shifts in department,so you will see what they really needs.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Hilton Worldwide full-time for more than 7 years

Pros – firstt job and near to home,

Cons – no respect for the work i do ,,,no conditons no materials ,example chemicals and other sommethinghs necessary for my roll,,greedy management and descrimination,,in the rotas,,working with people to dont have conditions for this kind off job,,
..

Advice to Senior Management – soon this place be close,,

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Hilton Worldwide

Pros – Great people, lots of opportunuties to learn and free (or very cheap) stays at many great hotels around the globe.

Cons – I was hired to do a customer service job and the whole selection process was towards finding service-oriented people. After a few months, we all had to start selling as well, I hated it because I wouldn't even have applied to a job that included sales.

Advice to Senior Management – Be more transparent, small talk in the workplace can be poisonous.

No, I would not recommend this company to a friend

Current Employee – been working at Hilton Worldwide

Pros – Flexible hours, lots of opportunities to learn

Cons – This is a volunteer role and the foundation lacks the funding to hire me

Advice to Senior Management – Keep giving volunteers a varied workload

Yes, I would recommend this company to a friend

Current Employee – been working at Hilton Worldwide

Pros – UK's second largest hotel so experience wise you will be on positive side. Also with cultural diversity you can experience here.

Cons – Very limited future growth,less salary, no particular recognition,management more concerns about money then customer or people. Nothing Special

Advice to Senior Management – If you keep doing it what you are doing it now then very soon you will loose business so better understand customer needs and staff needs.

Former Employee – worked at Hilton Worldwide

Pros – To make my resume looks good is probably the only reason I could think of after I left there. Thought the Hilton brand contained good reputation and high standard though.

Cons – 1. Unordinary long working time without reasonable payment
2. Unbalanced work/life management, often get call back on off-work days
3. Security issues, employees' lockers been stolen many times
4. Reward system is not clear and fair, hard to attract employees to involve

Advice to Senior Management – Please treat your employees more soft, but not as capitals. I was assigned to help 2 different departments other than my own job in a single day, for uncountable times. I had to leave the job so I won't get burn out.
Also, telling more than 4 employees in the same period individualy that they will be promoted to the same ONE position is not a smart idea for mantain the good team work.

No, I would not recommend this company to a friend