Hobby Lobby Reviews

Updated 18 September 2014
Updated 18 September 2014
398 Reviews
2.5
398 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hobby Lobby CEO David Green
David Green
271 Ratings

Review Highlights

Pros
  • Disappointed to say that the only "pro" that comes to mind is that HL is closed on Sundays (in 56 reviews)

  • Hobby Lobby has increased wages for full time employees by one dollar for several years (in 32 reviews)


Cons
  • Built and opened a new store with over 60 people with the expectation of being hired full-time (in 42 reviews)

  • When I was there, being part-time wasn't an issue, which has since changed (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Houston, TX (US)
    Current Employee - Store Manager in Houston, TX (US)

    I have been working at Hobby Lobby full-time for more than 3 years

    Pros

    Great employees and competitive hourly pay. Only worked two Sundays a year in December. Company continues to grow. Good bonuses quarterly(payroll) and yearly if you meet financial goals. No micromanagement

    Cons

    No work/life balance and working 6 days a week from thanksgiving till the end of January. If a manager quits no backup you work every Saturday till another one is hired, which can take 3 months. Better training for store managers some are moved up because they can merchandise but not fully trained on payroll/hiring procedures for company.
     No way of looking into other positions within the company and uncomfortable asking upper management due to retaliation. They push to have freight processed within 48 hours which takes most of your payroll.
    The owners are Christians but it does not reach the regional/district managers which require you to work extra hours if you get behind.
    I have had some upper managers that if you don't suck up to them are disrespectful to you.

    Advice to ManagementAdvice

    Training for managers, balanced payroll to match needs for stores, a system to review other positions available in the company

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hobby Lobby is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Russell, KY (US)
    Former Employee - Cashier in Russell, KY (US)

    I worked at Hobby Lobby part-time for less than a year

    Pros

    Hobby Lobby was a great place to work because they paid more than minimum wage to all employees, closed at 8 (usually get out by 8:30), and are closed on Sundays. They were very flexible to accommodate my school schedule. Best of all, Christmas starts in July there!

    Cons

    I worked a lot of Saturdays and it seemed like the employees who smoked took more breaks than non-smokers.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    I really enjoy working here, for almost two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Las Cruces, NM (US)
    Current Employee - Sales Associate in Las Cruces, NM (US)

    I have been working at Hobby Lobby part-time for more than a year

    Pros

    All of my coworkers are so nice, I work with mostly older women, and most employees have been at this specific store for 5+ years. With an abundance of experienced employees it's easy to go up to almost anyone and ask a question about a product in her department or an alternative, that made it much easier for me when I started to learn about things throughout the store. Management is easy to talk to and isn't overly aggressive/condescending when a mistake is made. I have gotten a raise every year since working here, and there is a small holiday bonus that also increases the longer you work. The customers are mostly older people and the occasional college student (the state college is literally 5 minutes away). Most customers are pleasant and grateful to be helped in any way possible, I very rarely encounter an unruly customer. I feel like know my department (jewelry making/wearable art) and several other departments in my store very well, but I feel that it has a lot to do with my personality and eagerness to do well.

    Cons

    Being only part-time my hours have been cut, I'm averaging about 15 hours a week right now, but I know with Christmas just around the corner the hours will come flooding in. Most part-timers have been cut, because of that there are some nights there are several departments left uncovered and whoever is working has to rush to clean not only their department but another that hasn't had someone in it for at least 6 hours. Fewer workers also means less backup cashiers. Several times there is only one regular cashier and I'm the only backup. I end up spending 80-90% of my shift on my register, which means I don't get to work on tasks in my department. My store has a terrible theft problem, when put magnetic sensors on almost everything and actually have an armed security guard three to four days a week. I don't blame either of these problems as a company issue, simply what's happening at my store at this precise moment in time.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    A great job to start off and build your experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stockman  in  West Bend, WI (US)
    Former Employee - Stockman in West Bend, WI (US)

    I worked at Hobby Lobby full-time for less than a year

    Pros

    Great team of co-workers that will go to any length to help each other. Great team of managers that continuously find new ways to enhance the store and business as a whole

    Cons

    Occasionally you will get a few members that aren't team players and will put little effort into helping more then needed.

    Advice to ManagementAdvice

    Ensure you reward those who continually give the company a great name and put their all into their work. Also those that don't need to have their jobs terminated to bring in better employee's.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Even if it were selling car parts I would love my Store!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Merced, CA (US)
    Current Employee - Cashier in Merced, CA (US)

    I have been working at Hobby Lobby part-time for less than a year

    Pros

    My co-worker all get along, we bring in snacks and share when we have extra or sometimes someone will buy snacks for everyone. 15% discount on top of the sale OR coupon price. Not open on Sundays. I agree with company morals and love how the company started with a loan and a dream. With it being a craft/hobby store we tend to get more calm customers, or the elderly who are cute. If I need help I know I can ask someone and they wont look down on me. They work with your schedule.

    Cons

    part timers don't get insurance and the hours usually stay under 25 per week.. No bar codes so we have to type in the prices and remember what is on sale every week (not all that hard actually).

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Department Head
    Current Employee - Department Head

    I have been working at Hobby Lobby full-time for more than 5 years

    Pros

    casual retail environment, policies are adaptive to environment. Benefits and time off are similar to other companies. Pay rate for hourly employees is incredible and employment is selective because of that. Attitude is everything!

    Cons

    Leadership selection is dependent on the store, some people were not mean to lead. This is a common occurrence in every job setting.

    Advice to ManagementAdvice

    Retail management should go through the same selection processes as any other field, choosing the right LEADER is imperative to store success. Leadership vs. management education.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    I enjoyed working there and I learned a lot about retail, customer service, merchandising, displays, and counter relays.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Amarillo, TX (US)
    Former Employee - Sales Associate in Amarillo, TX (US)

    I worked at Hobby Lobby full-time for more than 10 years

    Pros

    Excellent company too work for excellent wages,benefits and opportunity for advancement. They have a good training program. Each new employee watches a series of videos too learn about the company, store policies and what their responsibilities will be.

    Cons

    It is a fast passed store with high standards, they receive a lot of freight that has too be opened and stock at a fast pass. If you are interested in management there is a lot of working hours that can interfere with work-life balance.

    Advice to ManagementAdvice

    Communicate with each employee one on one daily helping them to better understand what they need too do in there departments. Everyday is a learning experience for each employee no matter how long they have worked there.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Be prepared to not be prepared.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hobby Lobby full-time for more than 3 years

    Pros

    A great company with great pay for the job required.

    Cons

    Not all management upholds the company values.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work! Really enjoyed the atmosphere and managment worked great with my schedule. Positive experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Tulsa, OK (US)
    Former Employee - Cashier in Tulsa, OK (US)

    I worked at Hobby Lobby part-time for more than a year

    Pros

    Family environment and management was great to work with. Room for growth if willing to work hard and be a dedicated employee.

    Cons

    In my experience I did not have any cons. Everything was a very positive experience and would highly recommend.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 9 people found this helpful  

    A very draining experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hobby Lobby full-time for more than 5 years

    Pros

    They suck you in with good pay, benefits, holiday bonuses and Sundays off. I left with plenty of experience to put on a resume.

    Cons

    Due to increasing pay for full-timers, part-time employee hours were cut to one or two days a week. Department heads were left to pick up the slack; running our own departments, setting seasonal merchandise, helping customers, and running a register all at once in a busy store. Customers complained on a regular basis, were unable to read signs, and left piles of merchandise and garbage . Management expected miracles, but the stock room ended up with seasonal stock piled, literally, floor to ceiling. Outside help was needed, and both manager and co-manager quit soon after. Company "values" are superficial, essentially limited to playing Christian soft jazz music and cutting off the informative tags of expensive handmade Indian blankets because of the word "gods". Most decor items come from China or India, and are poor quality. Christmas decor started to be set in June, and by the time the holidays came around employees were left feeling disenchanted, albeit sparkly with glitter. During monthly stock tests, we were reprimanded when a customer bought all of a certain item. Some employees worked 12-13 hours on truck days; all freight had to be put up, and sometimes a last minute decision would arise to complete a reset or markdown.

    Advice to ManagementAdvice

    Get in touch with your employees, realize when they are being overworked. Stop sending all seasonal stock at once when department resets are still being sent out.

    Doesn't Recommend
    Disapproves of CEO

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