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Home Instead Senior Care Reviews

Updated 26 April 2015
291 reviews filtered by
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3.2
291 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Roger Baumgart
58 Ratings

Pros
  • Great group of people who want to make a difference and help seniors (in 10 reviews)

  • Flexible hours that work around your schedule (in 17 reviews)

Cons
  • Hounded you for shifts even if you couldn't work, low pay, poorly managee (in 17 reviews)

  • No benefits back then in 2010 and unreliable caregivers relieving one from a shift (in 16 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Care Assistant in Sheffield, England
    Former Employee - Home Care Assistant in Sheffield, England

    I worked at Home Instead Senior Care

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Get to meet new people and build relationships

    Cons

    zero hour contract
    your told lots of work available in the interview to get you in but then your left begging for work
    not paid between clients
    clients always under the 5 mile radius so pay your own mileage, caused when slots are more than an hour apart because your going out but not getting money for that fuel.
    office staff are not bothered if your unhappy

    Advice to Management

    Value your staff
    value your clients

  2. Fine, but ridiculous work hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Caregiver
    Former Contractor - Caregiver

    I worked at Home Instead Senior Care as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Made some lovely life long friends with the elderly
    A sense of achievement

    Cons

    Forced to do hours you don't want to do/ or can't do
    Put their business ahead of your personal needs - they don't care.
    Work-life balance- No life because you're always too tired.
    Ridiculous shift hours.
    Office management talk to the caregivers with such disrespect.
    0 hours contract

    Advice to Management

    Treat staff with respect.

  3. Great team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment and Retention Manager in London, England
    Current Employee - Recruitment and Retention Manager in London, England

    I have been working at Home Instead Senior Care full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work with the best people I could ever want and everyone is very friendly I am paid a decent wage and get 28 days paid vacation..I enjoy assisting and talking with our clients and no job is to big for my branch. 99% of our caregivers are happy also..

    Cons

    No cons for me I like everytrhing about working here..

    Advice to Management

    Keep up the good work!!

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  5. Great place to intern or start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment & Retention Coordinator in Newcastle upon Tyne, England
    Former Employee - Recruitment & Retention Coordinator in Newcastle upon Tyne, England

    I worked at Home Instead Senior Care full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Self-fulfillment from assisting the elderly and hiring those who care for them everyday.
    Help people everyday.
    Train employees on proper senior care.
    Great co-workers.

    Cons

    There is not a whole lot of room for growth here. Pay salary increase is not competitive to other opportunities for a young professional.

    Advice to Management

    Offer better benefits.

  6. Home Instead was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver
    Former Employee - Caregiver

    I worked at Home Instead Senior Care full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get to meet new people and learn different things about different people from different backgrounds.

    Cons

    Having to leave some clients.

  7. Caregiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Minnesota in Waite Park, MN (US)
    Former Employee - Minnesota in Waite Park, MN (US)

    I worked at Home Instead Senior Care

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The St. Cloud area office has a great team.
    Always willing to work with me and my schedule despite being a full-time college student and having internships.
    Treat their employees well and proud to say I was once a member of their team!

    Cons

    There are only con's to this job if you are unwilling to have realistic expectations about working with our aging population.

    Advice to Management

    Corporate should review franchises to make sure each location is living up to expectations more thoroughly. I transferred to a different office for a while after I moved because I enjoyed the company and was hoping to have the same great experience. The second location I was at was very unprofessional, did not treat their clients or caregivers with as much respect so I left shortly after I started.

  8. Caregiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, TX (US)
    Former Employee - Anonymous Employee in Richmond, TX (US)

    I worked at Home Instead Senior Care part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learned lots with hands on experience and really enjoyed all the new people I got to meet.

    Cons

    Low pay for a very stressful job. This job is not for everyone. However the job can be very rewarding for those who enjoy caregiving.

    Advice to Management

    Get to know your employees more. Others will be more likely to stay if they have a better relationship with management

  9. Case Manager/RN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - RN Case Manager in Winchester, VA (US)
    Current Contractor - RN Case Manager in Winchester, VA (US)

    I have been working at Home Instead Senior Care as a contractor (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent opportunity working with an excellent company of high quality, morals, values, mission, and vision.

    Cons

    Honestly, there are no cons.

  10. They are great people to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Statesville, NC (US)
    Current Employee - Caregiver in Statesville, NC (US)

    I have been working at Home Instead Senior Care full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I get to meet all kind of people and I really enjoy work with seniors. I learn a lot from them.

    Cons

    You don't get paid enough money for what you have to do.

  11. Helpful (1)

    Care Giver

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Caregiver in Gettysburg, PA (US)
    Current Employee - Caregiver in Gettysburg, PA (US)

    I have been working at Home Instead Senior Care part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Love working for this company! The are understanding and easy to work with. The Clients are great to work with too! We get our schedule a month at a time so it is nice to know what is going on too!

    Cons

    ust be willing to work weekend and holidays.

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