Hot Topic

  www.hottopic.com
  www.hottopic.com

Hot Topic Reviews

Updated 18 December 2014
Updated 18 December 2014
294 Reviews
3.2
294 Reviews
Rating Trends

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Hot Topic CEO & Director Lisa Harper
Lisa Harper
130 Ratings

Review Highlights

Pros
  • Almost no rules for dress code, you can be as different as you want to be (in 52 reviews)

  • Freedom to be yourself, no dress code, decent music (at times) (in 19 reviews)


Cons
  • Upper management really has no clue what it is like day to day in an actual store (in 24 reviews)

  • Lack of hours for sales associates (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hours only during the holidays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hot Topic Sales Associate in Roseville, MI (US)
    Former Employee - Hot Topic Sales Associate in Roseville, MI (US)

    I worked at Hot Topic

    Pros

    Great work atmosphere, great work goals and incentive programs. Fun ways to earn skullys and become employee of the month. Great communication and guidelines in the company, there are little to no grey areas in training and plans for the store layout.

    Cons

    Difficult to advance in the company. They dont care about education, only work background. Hours not during the holiday suck- your paychecks will be $40 or less.

    Advice to ManagementAdvice

    remember to give employees their breaks and positive reinforcement for great sales, or following merchandising guidelines.
    when calling employees to not come in for their shift because the store is doing well, call with more than an hours notice.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent place to work

    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Hot Topic

    Pros

    They're very flexible, open minded people.

    Cons

    Not enough hours available. It felt short staffed at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Anonymous

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hot Topic

    Pros

    Great Team and embrace Family despite being competitive

    Cons

    none. It is an awesome place to work

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Wouldn't Trade My Experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Assistant Manager
    Current Employee - Part Time Assistant Manager

    I have been working at Hot Topic part-time (more than 5 years)

    Pros

    Atmosphere is great. If you are passionate about the company and you work hard, there are opportunities for advancement. I worked here 5 years, starting as a seasonal sales associate and made my way up to Assistant Manager. Great job for high school / college students, but could very well become a career for some. Coworkers ruled, felt like a family. Holiday bonuses possible, concert ticket reimbursement available, and a VERY good associate discount (40%, often times ON TOP of promotions or clearance pricing). I got all my clothing here!!! Very lax dress code, and obviously body modifications are acceptable. AWESOME merchandise, always something new and cool to merchandise and talk about with excited customers. Encouraged to be yourself, express individuality, and be creative in your work. Fun customers (for the most part) and upbeat atmosphere. Sales goals weren't unreachable, and were overall realistic and doable if your team is all on board. Although I did not qualify for benefits, I heard they were great. Sick / Vacation time was also available to full time employees.

    Cons

    They make up for poor pay rates with the great associate discount. I would have loved to stay, but I needed to make more to support myself. Not always practical for someone relying on this job to fully support themselves. Customers could sometimes be a little crazy (think grandmas showing you their nipple rings), but hey, it is to be expected for the most part and was often kind of entertaining. Sometimes there were not enough hours to get all tasks done to perfection.

    Advice to ManagementAdvice

    For many, Hot Topic is a potential life long career and employees usually do have a great passion for their work and the HT culture. Consider this when looking at compensation. Like myself, I am sure many dedicated and knowledgeable employees would love to continue working here, but had to sacrifice an awesome job for better pay somewhere else.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hot Topic Sales Associate in San Antonio, TX (US)
    Former Employee - Hot Topic Sales Associate in San Antonio, TX (US)

    I worked at Hot Topic part-time (more than 3 years)

    Pros

    Good music,keep you in the loop of up and coming trends. Awesome co-workers. Good pt/high school job

    Cons

    Schedules all over the place. No real full time unless key holder/managememt

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Roller coaster if you like that...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in City of Industry, CA (US)
    Former Employee - IT Department in City of Industry, CA (US)

    I worked at Hot Topic full-time (more than 8 years)

    Pros

    The people you work with were friendly. The culture, dress code and open environment was nice. Employee discount was good if you shop a lot @ hot topic or torrid. Cafeteria and gym in the office was also nice.

    Cons

    Lack of management leadership. They don't understand all the responsibilities of your job to plan accordingly or effectively manage a team to the promise land. Management always compare to their past job at another retail company. Which is poor management to begin with. Likely is no two companies will ever have the same network setup, software being used by the company or policies and procedures exactly the same way. So stop comparing. They did it so often and burned employees with too much work. Eventually all the long time employees have been slowly leaving the company for a better work environment.

    I don't know about this place but they have too many IT directors and VP's in the office. It's an overkill. Yet if you look at some departments, it's understaffed and they still expect top results.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company, horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hot Topic

    Pros

    great environment to work in, interesting customer base, great employee discount

    Cons

    excessively low pay, many in upper management are stuck in the past, not accepting of new trends even though they claim to be "cutting edge"

    Advice to ManagementAdvice

    Employee discounts dont pay bills. If you want to keep a respectable management staff don't refuse to pay anyone.

    Doesn't Recommend
    Neutral Outlook
  9.  

    couldve been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in Grapevine, TX (US)
    Current Employee - Seasonal Sales Associate in Grapevine, TX (US)

    I have been working at Hot Topic part-time (less than an year)

    Pros

    you get a good discount

    Cons

    no hours, bad management, no training

    Advice to ManagementAdvice

    give more hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Best place ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Hot Topic full-time (more than 5 years)

    Pros

    Everything. Loved working for the company

    Cons

    Nothing it was the best time of my life

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, you'll have a great experience if you're set up for success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Assistant Manager
    Current Employee - Full Time Assistant Manager

    I have been working at Hot Topic full-time

    Pros

    Amazing training, pay, benefits, discount, and culture. Loved the quirkiness, and you're encouraged to express your personal style and be an individual. Favorite benefit was concert reimbursement! This company is all about discovering the next big thing.

    Cons

    It's a hit or miss...if you have a knowledgeable and driven store manager, you'll be set, if your store manager doesn't have all their ducks in a row, you're screwed.

    Advice to ManagementAdvice

    Be realistic, empathetic, and passionate. Remember that you're nothing without your team, work through your people.

    Recommends
    Neutral Outlook
    Approves of CEO

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