Hyatt

www.hyatt.com

Hyatt Reviews

Updated 3 March 2015
Updated 3 March 2015
761 Reviews
3.8
761 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
254 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 43 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 31 reviews)


Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule (in 30 reviews)

  • Extremely long hours hours for a handful of positions (in 51 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it was an absolutely awesome company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    Oppertunities are endless.A lovely envirionment to work in.

    Cons

    none none no none absolutely no cons.

    Advice to ManagementAdvice

    none

  2.  

    People leave managers not companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in London, England
    Former Employee - Sales Executive in London, England

    I worked at Hyatt full-time (more than a year)

    Pros

    Ok career opportunities
    Great properties
    International environment

    Cons

    Managers can make or break your experience (in my case: break)
    Horrible staff facilities and offices, e.g. no windows! (for guests: awesome! for staff: depressing at best)
    Mediocre pay (London)

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Focused on business segmentation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Host in London, England
    Former Intern - Host in London, England

    I worked at Hyatt as an intern (less than a year)

    Pros

    Good experience in a extremely busy environment

    Cons

    Very low salaries and poor opportunities of growth

    Advice to ManagementAdvice

    Promote from inside to avoid turnover

    Doesn't Recommend
    Neutral Outlook
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  5.  

    An organisation with a high level of professionalism in the Hotel and Catering industry

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Diversity of tasks, international aspect, great management team

    Cons

    Industry minimum holidays, management team working on saturday mornings.

  6.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Hyatt

    Pros

    great company to work for, amazing benefits, very good trainings and supportive management.

    Cons

    demanding hours in some roles and not a great pay, but that's just like every other multinational hotel company

    Approves of CEO
  7.  

    Very good time at the Hyatt Regency Birmingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress in Birmingham, England
    Former Employee - Waitress in Birmingham, England

    I worked at Hyatt

    Pros

    good relationships with employees
    meeting about changes, issues and congratulations
    good help
    recognition of employees

    Cons

    no training for casual staff
    no explanation
    not well recognize as other staff

    Advice to ManagementAdvice

    make more things for casual because even if they are not working a lot they need to learn and make a good wprk when they have shifts so only on the job training could be hepful and interesting

    Recommends
  8. 1 person found this helpful  

    Friendly Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Supervisor
    Former Employee - Restaurant Supervisor

    I worked at Hyatt

    Pros

    I loved the people I worked with. Hyatt hires a lot of international staff for seasonal positions so I was exposed to different cultures and it was really interesting to hear about the experiences and lives of the staff from other countries. Hyatt strongly encourages a five day work week, so I always had two days off a week. The GM was always around. He was very friendly and really wanted to get to know the staff working for him.

    Cons

    Difficult hours. You have to be working in a department such as sales or finance if you want normal business hours. I was working anywhere from 6AM to 11PM any five days of the week. After that exposure, I'm looking for more stability and consistency in my next job.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Lots of hard work, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Clearwater, FL (US)
    Former Employee - Cook in Clearwater, FL (US)

    I worked at Hyatt

    Pros

    Lots of experienced cooks to learn from and a beautiful view on the beach.

    Cons

    Management is never on the same page which makes it confusing and difficult for kitchen staff.

    Advice to ManagementAdvice

    Have more meetings with kitchen staff on what could be improved.

    Recommends
    Positive Outlook
  10.  

    One of my favorite jobs to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Tampa, FL (US)
    Current Employee - Front Desk Agent in Tampa, FL (US)

    I have been working at Hyatt

    Pros

    The benefits are excellent and the management staff really care. As an hourly employee they take your opinions and turn them into possibilities. The work environment is fun and lively and my job is always changing day to day.

    Cons

    In any hospitality job there are challenges of balancing life and work. You work weekends and holidays but coming into the job I was expecting that. Even then, management are really good about working with you.

    Recommends
    Positive Outlook
  11.  

    Decent Place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt

    Pros

    The required tasks are pretty interesting. In the sales department, there are always things to do that are new and keep you busy.

    Cons

    The location was a highly congested traffic area.

    Advice to ManagementAdvice

    Training opportunities would be invaluable to ones coming in to sell the Hyatt brand.

    Recommends

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