Hyatt Reviews

Updated 27 August 2014
Updated 27 August 2014
603 Reviews

3.8
603 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
189 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 37 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 25 reviews)


Cons
  • Not much work-life balance but that comes with the territory in hospitality (in 27 reviews)

  • Extremely long hours hours for a handful of positions (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An organisation with a high level of professionalism in the Hotel and Catering industry

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Diversity of tasks, international aspect, great management team

    Cons

    Industry minimum holidays, management team working on saturday mornings.

  2.  

    Focused on business segmentation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  London, England
    Former Employee - Host in London, England

    I worked at Hyatt as an intern for less than a year

    Pros

    Good experience in a extremely busy environment

    Cons

    Very low salaries and poor opportunities of growth

    Advice to ManagementAdvice

    Promote from inside to avoid turnover

    Doesn't Recommend
    Neutral Outlook
  3.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Hyatt

    Pros

    great company to work for, amazing benefits, very good trainings and supportive management.

    Cons

    demanding hours in some roles and not a great pay, but that's just like every other multinational hotel company

    Approves of CEO
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  5.  

    Very good time at the Hyatt Regency Birmingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress  in  Birmingham, England
    Former Employee - Waitress in Birmingham, England

    I worked at Hyatt

    Pros

    good relationships with employees
    meeting about changes, issues and congratulations
    good help
    recognition of employees

    Cons

    no training for casual staff
    no explanation
    not well recognize as other staff

    Advice to ManagementAdvice

    make more things for casual because even if they are not working a lot they need to learn and make a good wprk when they have shifts so only on the job training could be hepful and interesting

    Recommends
  6. 1 person found this helpful  

    Great company to work for. They take great care of their employees which creates a positive work environment.

    Former Employee - Marketing Intern  in  San Diego, CA (US)
    Former Employee - Marketing Intern in San Diego, CA (US)

    I worked at Hyatt as an intern for less than a year

    Pros

    Great compensation and benefits. Awesome work atmosphere and everyone is helpful and caring.

    Cons

    Hospitality requires long hours and strong people skills.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PBX Operator  in  Morristown, NJ (US)
    Former Employee - PBX Operator in Morristown, NJ (US)

    I worked at Hyatt part-time for more than a year

    Pros

    The company really seemed to care about its employees. They were well taken care of, given incentives, given reasons to grow and the opportunity to do so.

    Cons

    People really like their jobs so it was hard to grow since there was no available positions.

    Advice to ManagementAdvice

    Be more open to your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Best Summer Internship Out There!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Itern  in  Chicago, IL (US)
    Former Employee - Corporate Itern in Chicago, IL (US)

    I worked at Hyatt as an intern for less than a year

    Pros

    While interning at Hyatt Corporate I gained an abundance of business skills and experience which played an integral role in getting a full time position upon graduation. Hyatt makes employees feel important treats everyone with respect and positivity. The energy at the Corporate office is contagious and I would love to return.

    Cons

    There is a large gap in positions between interns/ assistants and senior management, making it hard to move up in the organization.

    Advice to ManagementAdvice

    Keep doing what your doing, you make employees feel valued and happy employees leads to better work!

  9.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Washington, DC (US)
    Former Employee - Bartender in Washington, DC (US)

    I worked at Hyatt full-time for more than 5 years

    Pros

    Company growth, great associates, teamwork,.

    Cons

    Creative freedom, communication, working holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Not bad for hospitality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Office Manager  in  Baltimore, MD (US)
    Former Employee - Assistant Front Office Manager in Baltimore, MD (US)

    I worked at Hyatt full-time for more than 3 years

    Pros

    The work environment and time spent with other employees was great. Overall I felt that the company cared about us.

    Cons

    Work hours were rough, although fairly typical for the hospitality industry. Raises were on par with other hospitality companies.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good company culture, difficult to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  San Diego, CA (US)
    Current Employee - Front Desk Agent in San Diego, CA (US)

    I have been working at Hyatt full-time for more than a year

    Pros

    Great company culture, good work environment

    Cons

    Difficult to get noticed by upper management and to move up -usually have to be relocated to another state.

    Recommends
    Neutral Outlook
    Approves of CEO

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