Hyatt

  www.hyatt.com
  www.hyatt.com

Hyatt Reviews

Updated 24 October 2014
Updated 24 October 2014
663 Reviews
3.8
663 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
218 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 42 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 29 reviews)


Cons
  • Poor work life balance, it can bevery hard to make plans around your work schedule (in 29 reviews)

  • Extremely long hours hours for a handful of positions (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An organisation with a high level of professionalism in the Hotel and Catering industry

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Diversity of tasks, international aspect, great management team

    Cons

    Industry minimum holidays, management team working on saturday mornings.

  2.  

    People leave managers not companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in London, England
    Former Employee - Sales Executive in London, England

    I worked at Hyatt full-time (more than an year)

    Pros

    Ok career opportunities
    Great properties
    International environment

    Cons

    Managers can make or break your experience (in my case: break)
    Horrible staff facilities and offices, e.g. no windows! (for guests: awesome! for staff: depressing at best)
    Mediocre pay (London)

    Doesn't Recommend
    No opinion of CEO
  3.  

    Focused on business segmentation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in London, England
    Former Employee - Host in London, England

    I worked at Hyatt as an intern (less than an year)

    Pros

    Good experience in a extremely busy environment

    Cons

    Very low salaries and poor opportunities of growth

    Advice to ManagementAdvice

    Promote from inside to avoid turnover

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Hyatt

    Pros

    great company to work for, amazing benefits, very good trainings and supportive management.

    Cons

    demanding hours in some roles and not a great pay, but that's just like every other multinational hotel company

    Approves of CEO
  6.  

    Very good time at the Hyatt Regency Birmingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress in Birmingham, England
    Former Employee - Waitress in Birmingham, England

    I worked at Hyatt

    Pros

    good relationships with employees
    meeting about changes, issues and congratulations
    good help
    recognition of employees

    Cons

    no training for casual staff
    no explanation
    not well recognize as other staff

    Advice to ManagementAdvice

    make more things for casual because even if they are not working a lot they need to learn and make a good wprk when they have shifts so only on the job training could be hepful and interesting

    Recommends
  7.  

    It was a memorable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader Security in Panaji (India)
    Former Employee - Team Leader Security in Panaji (India)

    I worked at Hyatt full-time (more than 5 years)

    Pros

    Its an famous brand very popular all over the world.....has its unique identity.

    Cons

    Promotions are very slow .....

    Recommends
    Approves of CEO
  8.  

    An Amazing company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in San Francisco, CA (US)
    Current Employee - Sales Manager in San Francisco, CA (US)

    I have been working at Hyatt full-time (more than 3 years)

    Pros

    Great culture, opportunities to advance, opportunities to move to new fun locations. Managers are very inclusive and treat each other like family.

    Cons

    You might have to move somewhere else to get promoted. The company pays lower than most companies in the same field. At times it feel very much like a large corporation with a few hoops to jump through.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Approves of CEO
  9.  

    Hyatt is a great company to work for, especially if you want to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Agent in Shanghai, Shanghai (China)
    Former Employee - Front Office Agent in Shanghai, Shanghai (China)

    I worked at Hyatt as an intern (less than an year)

    Pros

    Great training opportunities, opportunities to move up (as they like to hire from within), opportunity to rotate within departments to learn more, established company, good values, focused on the customer.

    Cons

    Company culture depends on which property you are working at. Properties and service vary greatly depending on location. Park Hyatt Beaver Creek, for example, is within the "Park" brand, but runs like a lower-end resort (poor organization). Grand Hyatt Shanghai, on the other hand, is in Asia, but is a very large hotel that runs seamlessly.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to work. Company is very employee friendly.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Lots of activities to recognize the employees efforts. Hyatt is well aware that happy employees make for happy guests.

    Cons

    Career advancement requires relocating.

    Advice to ManagementAdvice

    Keep noticing the employees that make it possible for guest satisfaction.

  11. 3 people found this helpful  

    Company takes care of Employees who work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Free Hotel rooms throughout the company and good benefits. Paid Vacation after 5 years 16 days plus paid sick time.

    Cons

    365 days a year open to guests. Guests 1st. Life balance is only a priority to associates.

    Recommends
    Approves of CEO

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