Hyatt

  www.hyatt.com
  www.hyatt.com
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Hyatt Reviews

Updated 16 September 2014
Updated 16 September 2014
623 Reviews
3.8
623 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
197 Ratings

Review Highlights

Pros
  • Hyatt gives great benefits and really care about their employees (in 37 reviews)

  • The company tries hard to keep employees happy, and provides fairly good benefits (in 25 reviews)


Cons
  • Not much work-life balance but that comes with the territory in hospitality (in 27 reviews)

  • Extremely long hours hours for a handful of positions (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An organisation with a high level of professionalism in the Hotel and Catering industry

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Diversity of tasks, international aspect, great management team

    Cons

    Industry minimum holidays, management team working on saturday mornings.

  2.  

    People leave managers not companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  London, England
    Former Employee - Sales Executive in London, England

    I worked at Hyatt full-time for more than a year

    Pros

    Ok career opportunities
    Great properties
    International environment

    Cons

    Managers can make or break your experience (in my case: break)
    Horrible staff facilities and offices, e.g. no windows! (for guests: awesome! for staff: depressing at best)
    Mediocre pay (London)

    Doesn't Recommend
    No opinion of CEO
  3.  

    Focused on business segmentation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  London, England
    Former Employee - Host in London, England

    I worked at Hyatt as an intern for less than a year

    Pros

    Good experience in a extremely busy environment

    Cons

    Very low salaries and poor opportunities of growth

    Advice to ManagementAdvice

    Promote from inside to avoid turnover

    Doesn't Recommend
    Neutral Outlook
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  5.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Hyatt

    Pros

    great company to work for, amazing benefits, very good trainings and supportive management.

    Cons

    demanding hours in some roles and not a great pay, but that's just like every other multinational hotel company

    Approves of CEO
  6.  

    Very good time at the Hyatt Regency Birmingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress  in  Birmingham, England
    Former Employee - Waitress in Birmingham, England

    I worked at Hyatt

    Pros

    good relationships with employees
    meeting about changes, issues and congratulations
    good help
    recognition of employees

    Cons

    no training for casual staff
    no explanation
    not well recognize as other staff

    Advice to ManagementAdvice

    make more things for casual because even if they are not working a lot they need to learn and make a good wprk when they have shifts so only on the job training could be hepful and interesting

    Recommends
  7.  

    Very nice work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  San Antonio, TX (US)
    Former Employee - Hostess in San Antonio, TX (US)

    I worked at Hyatt part-time for more than a year

    Pros

    My supervisors were amazing to work with and everyone there was very accommodating with scheduling for school and took my opinions into consideration when I had an issue

    Cons

    Some of the guests in the hotel weren't the best people to be around
    Not very good starting pay, but just barely enough to make ends meet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Hyatt Feels Like Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Hyatt is a company that really takes care of their associates. From the great benefits to the investment on professional growth of their associates Hyatt values their most important asset:it's employees!

    Cons

    If you want to move up quickly in the company you will have to look at transferring to various properties.

  9.  

    Was a great experience, I would work for them again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Server  in  Tampa, FL (US)
    Former Employee - Restaurant Server in Tampa, FL (US)

    I worked at Hyatt full-time for more than 5 years

    Pros

    Great benefits such as paid time off, hotel stays, health insurance and other discounts on goods and services

    Cons

    They do a lot to promote from within

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    A great place to work. Friendly positive people, outstanding guests, great owner and CEO, great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Austin, TX (US)
    Current Employee - Security Officer in Austin, TX (US)

    I have been working at Hyatt full-time for less than a year

    Pros

    The Company culture is like no other I've experienced. I have never worked at a place with so many positive, upbeat and friendly people. The perks and benefits are great but mostly it's about the people. .

    Cons

    My particular Hotel is over 35 years old. They have done an excellent job maintaining it but I believe it may be time for a renovation. Good news is I am told that one is scheduled to begin in soon.

    Advice to ManagementAdvice

    Don't change a thing; you're doing great. Thank you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hyatt

    Pros

    Very professional and creates an environment to allow Associates to learn and grow in their career goals

    Cons

    This is a great company

    Advice to ManagementAdvice

    Keep doing the things that keep them an employer of choice

    Recommends
    Positive Outlook
    Approves of CEO

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