IBM

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IBM Reviews

Updated 26 November 2014
Updated 26 November 2014
12,181 Reviews
3.1
12,181 Reviews
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IBM CEO Virginia Rometty
Virginia Rometty
3,863 Ratings

Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1347 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1315 reviews)


Cons
  • Work life/balance depends entirely on the management of your individual projects (in 423 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 214 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Simple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Architect in Manchester, England
    Current Employee - IT Architect in Manchester, England

    I have been working at IBM (more than 5 years)

    Pros

    Great company,some of the most brilliant technical minds anywhere

    Cons

    Focus all on numbers and stock value

    Advice to ManagementAdvice

    People are key

    Approves of CEO
  2.  

    Overall great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Consultant in London, England
    Current Employee - Managing Consultant in London, England

    I have been working at IBM full-time (more than 5 years)

    Pros

    There are endless opportunities at IBM and you can forge the career you want if you are proactive and also good at networking. Generally I have only come across really nice people which makes it a great place to work.

    Cons

    Internal processes can be long and there are many of them as you would expect from a large company like IBM. It can be frustrating at times, for example the promotion process is very heavy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Friendly but huge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in London, England
    Current Employee - Consultant in London, England

    I have been working at IBM full-time (less than an year)

    Pros

    Huge investment in your developing career, support from every possible angle if you are willing to put the effort in. I came in as a grad and was thrown in at the deep end in terms of work responsibility, but by using the IBM network of people I was able to learn on the job and develop my career.

    Cons

    Very process based company - owing mostly to its size. Therefore some things feel slightly archaic.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    Alienating firm and uninspiring management but some interesting projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Consultant in London, England
    Current Employee - Technology Consultant in London, England

    I have been working at IBM full-time (more than an year)

    Pros

    Variety of work and unique projects if you are able to schmooze with the right people but you will probably need to clamber over tens of other ultra-competitive people to get there and you will need to be lucky enough that your availability happens to coincide with an interesting opportunity otherwise you will be pressured into taking whatever vacancy exists to ensure you are being 'utilised' so that IBM can justify having you in the company. It is all too easy to land in a completely random job role for 6-12 months just to fill a gap which has no alignment to your actual potential, skills or desires. Pay is about the only thing which compensates for all this with a good starting salary and expense claiming system. You do need to negotiate what you can claim for however.

    Cons

    Very very very poorly managed at all corners of the business. Disorganised beyond belief to the point that the department I belong to changed its name 3 times in a single year (and the work I do day-to-day is entierly unrelated to my department as a result of the situation described above). Absolutely no people managers or genuine leaders whatsoever. Senior management consists of these socially inept characters who are ruthless and self-centred. They push there way up the ranks which they can do easily by lying and sucking up to more senior people who are just as conniving as they are. Once they gain rank they exert intimidation tactics to get results from those lower than them using their influence over end of year reviews to blackmail staff into doing things. There is an obvious and uncomfortable fear culture that pervades the company. IBM has no identity anymore which is so sad because they used to be such an iconic brand that was truly innovative. Now they just cobble together these highly bespoke IT systems and market them under the guise of cloud, analytics, mobile, big data etc. They over-promise their capabilities and the time in which they can deliver things and then dump everything on the shoulders of poorly trained and largely inexperienced staff in an attempt to save as much money as possible. The promotion process is terribly flawed because you are reviewed by people who never actually see you working so they rely solely on written feedback from others. My manager collates the written feedback collected by the 36 people she looks after, comparing them and ranking them against each other. She then has to defend her rank order against other managers like her until there is a forced distribution of ranking levels which they all agree on. This means that two people who might perform equally well are given different ranks at the end of a year. It is the eptiome of a profit-obsessed corporation. Do not go here if you are looking to be inspired or to feel personally valued (even though ironically you will hear the buzzword 'value' thrown around everywhere along with a whole host of other set phrases and waffly anecdotes which all the consultants like to reel off when they have no clue what they are really talking about).

    Advice to ManagementAdvice

    Don't allow people who are unable to manage people to have senior roles with responsibilities over other human beings. I suspect it is pointless me saying this though because there is no single person in a position to execute this advice. Authority is so diluted which is why it is so hard for anyone to make a decision in the place! I didn't come across a single manager who knew how to encourage or inspire their staff to do things. It was all task oriented and fear driven.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Heading downwards and this getting faster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist in Portsmouth, South East England, England
    Current Employee - IT Specialist in Portsmouth, South East England, England

    I have been working at IBM full-time (more than 10 years)

    Pros

    Flexible working (wihin the long hours), co-workers mostly good, some benefits are not bad. Can be a variety of roles if you push to take them.

    Cons

    Leadership, direction, and even local management is generally appalling. Process and admin way way over tthe top. Treated like naughty children. No prospects without tons of paperword. Impossibld targets and hours for zero recognition especially pay. No pay rise of any meaningful nature for over a decade. Steer clear unless you need a job and its local to you!

    Advice to ManagementAdvice

    Quit and hire your replacements from OUTSIDE IBM. Stop messing with share buybacks as the shares are doomed anyway when the major investors realise what is going on (ie very little that makes money). Stop lining yournown andnhe share holders pockets and give the employees a big pay rise. Forgo any profits for at least he next 2 years and use the to invest in employees and fixing issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Ibm experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Management Agent in Glasgow, Scotland
    Former Employee - Data Management Agent in Glasgow, Scotland

    I worked at IBM full-time (less than an year)

    Pros

    Ibm offers its employees very good training opportunities in a multinational work force, wiyh a very strong brand identity

    Cons

    There can be a fair amount of bureocracy and too many processes, that can sometimes stifle creativity instead of helping it

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at IBM full-time (more than 3 years)

    Pros

    Variety of projects, a lot of training

    Cons

    Learn to look after staff

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Vast, impersonal and sluggish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England

    I have been working at IBM full-time (more than 3 years)

    Pros

    Being able to work from home or various office locations is very useful; good standard benefits; the power of the IBM name can help when dealing with clients.

    Cons

    Where to begin? Far too many internal systems and processes of which only a few consistently work; a CEO who only appears to care for the shareholders and her 430,000+ employees; progression only through intensive networking; very hard to find out who/where to go to for help; employees are treated as insignificant cogs in a very large machine; staff cuts have left the people still there battling to keep up with heavy work loads.

    Advice to ManagementAdvice

    Streamline processes. Try and think about the fact that your people are your most valuable asset.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good progression, large organisation, plenty of scope to changes roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IBM

    Pros

    Frequent promotions, flexible working, good benefits

    Cons

    Poor leadership, small pay rises

    Recommends
    Neutral Outlook
  11.  

    Big, Slow and Wasting Talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant in London, England
    Current Employee - Business Consultant in London, England

    I have been working at IBM full-time (more than an year)

    Pros

    > Some exciting projects.
    > Surrounded by very competent people.
    > Balance between work and life is pretty good.

    Cons

    > Despite the company having very capable employees, IBM neglects, underpays and stops them from being creative and doing great work. It is probably why they have such a hard time retaining their talented employees. I've noticed the majority of them go towards or are looking at Accenture/Deloitte after a few years in the company.
    > Very slow procedures, takes ages to get anything done.
    > Education and Training is seen as an expensive.
    > Strange politics within the company, which stops you from being innovative and creative. Makes it very hard to get . recognized for your work.
    > Internal software known as 'Lotus Notes' and 'Connections' is absolutely terrible. Makes working more difficult.

    Advice to ManagementAdvice

    > Encourage the training and development of employees. In addition, it would be excellent to see the company promote further education such as MBAs.
    > Improve the clunky and slow Lotus/Connections
    > Allow younger employees the chance to be creative and implement new ideas. Interns/Graduates are largely neglected.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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