IBM Reviews

Updated 29 August 2014
Updated 29 August 2014
12,049 Reviews

3.1
12,049 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IBM CEO Virginia Rometty
Virginia Rometty
3,507 Ratings

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week (in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up (in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 202 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Once great, hope will recover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant  in  London, England
    Former Employee - Managing Consultant in London, England

    I worked at IBM full-time for more than 10 years

    Pros

    Lots of variety - can move to all sorts of interesting areas
    Some great, decent people
    Generally positive, helpful & decent culture
    Fantastic global coverage, excellent research & comprehensive products & solutions
    Reasonable long term prospects

    Cons

    Overly financially engineered - lurch from quarter to quarter - bad one leads to resource actions
    Generally dour management style, many uninspiring leaders - though many exceptions
    Can be overbearing IBM, Deep Blue culture
    Normal death by powerpoint & conference call

    Advice to ManagementAdvice

    Need to provide some variety & inspiration to staff
    Kill unnecessary internal conf calls / huge presentations - focus relentlessly on client
    Continue focus on future opportunities, keeping best attributes from heritage

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Great opportunities. Sub-optimal processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Managing Consultant  in  London, England
    Current Employee - Senior Managing Consultant in London, England

    I have been working at IBM full-time for more than 3 years

    Pros

    Include:
    - choose (for the most part) what you want to do
    - feels like being self-employed but with a regular salary
    - constant reinvention
    - market leader; in almost every field in which IBM chooses to do business
    - intellectually stimulating.

    You will be working with lots of very bright, motivated people.

    Cons

    Some of the internal processes are cumbersome to say the least.
    An obsession with quarterly reporting, billable hours and too little focus on building the sales pipeline.
    It's probably easier to get promoted by moving outside of IBM, especially at senior level.
    If you are on a long term project far from home, travel can be debilitating.

    Advice to ManagementAdvice

    Moderate the strategic timeline to be more driven over a longer time span. Quarterly results-driven thinking does not build a happy work force and the frequent allocations of, and then chopping of budgets like travel or training is demoralizing. While stock price is a very important metric it is not the only metric defining success.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Low morale and dysfunctional management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  London, England
    Current Employee - Sales Specialist in London, England

    I have been working at IBM full-time for less than a year

    Pros

    Good learning environment
    Good exposure to large clients

    Cons

    Dysfunctional management only focused on quarterly metrics rather than business growth
    Low morale due to cuts

    Advice to ManagementAdvice

    Focus on growth rather than conflicting targets that make no sense.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good steeping stone but be aware of leveraged relationships that can harm success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Management  in  London, England
    Current Employee - Commercial Management in London, England

    I have been working at IBM full-time

    Pros

    Good reputable company, looks great on your cv. As a blue chip company prospective employers are impressed.

    Cons

    Promotion is slow
    Salary increases are also slow

    Advice to ManagementAdvice

    Empathy and empowerment should be at the heart of your daily activities

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Exciting company, solid research, let down by bureaucracy and staff treatment

    Current Employee - Consultant  in  London, England
    Current Employee - Consultant in London, England

    I have been working at IBM full-time for more than a year

    Pros

    Genuinely exciting research and products, making a real difference in the world.
    Certain areas of the business, such as Interactive Experience, provide a cutting edge, enthusiastic service.
    Large enough to try out what you want.
    Strong support and training programme for graduates

    Cons

    Depending on area, work-life balance can be completely shot. 60 hour working weeks regularly expected without overtime pay, also regularly weekend working.
    Bureaucracy often stifles career progression and provides multiple distractions from value-add work.
    Career progression can be slow due to processes in place.
    Salary seems to be below market rate and bonuses are tenuous at best.

  7. 1 person found this helpful  

    Out of touch workforce & out of control legacy products. Struggling to change years too late.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Hursley, England
    Former Employee - Software Engineer in Hursley, England

    I worked at IBM full-time for more than a year

    Pros

    Good opportunities to get out and about, if you are in the correct role - and have funding (almost impossible currently).
    Surrounded by plenty of smart people.
    Ridiculously good looking locations.
    IBM still looks good on a CV.
    Plenty of opportunities to move around the portfolio and also change job role.

    Shows hope of changing for the better.

    Cons

    Disappointing IBM wide culture, few willing to adapt to changes in the industry.
    Some employees respond to stack ranking by undermining others.
    New products behind, out of touch and still do not focus on the end user.
    Massively out of touch marketing efforts scare developers from IBM's latest products.
    Disappointing and insulting graduate and intern hiring schemes.
    Poor/no on-boarding process for new hires.
    Incorrect and disgraceful process in places. Employees frequently prevented from working by individuals on irrelevant box ticking power trips.
    Auditability over usability, if you care about working at pace with good tools - go elsewhere.
    Lots of IBM skills are useless outside of IBM - many find it hard to jump out of the company.
    Death by power point / conference call is frequent.

    Advice to ManagementAdvice

    Don't just talk about change, the culture needs to change.
    Focus improvements on the workforce, making radical changes if required.
    IBM is nothing without it's employees, put them first and give them what they need.
    No more half measures with new products.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Never 2 days the same at the factory...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at IBM full-time for more than 10 years

    Pros

    The company is there and you can make of it what you will. I have been here nearly 20 years, but have had 4 very different careers, all linking in, but same company. It give you a great experience, and you should never be bored here. There is always a new challenge ready for the taking.
    I have seen the company really take care of people who have had serious personal challenges, there are development schemes to help the ambitious drive their career, just to mention two great support mechanisms in the company.

    Cons

    Challenges, unless you are in front line sales and being actively supported by people further up the greasy pole, you will never get rich here. Bonuses can be better, as can remuneration. This year, UK made the numbers, but as US didn't, no bonus. Bah Humbug! Not that long ago when things were the other way round, US got the bonus, but UK didn't...

    Advice to ManagementAdvice

    Build on the great personal opportunities, and reward the people with what they come to work for, money and not some complex points scheme.

    Doesn't Recommend
    Positive Outlook
  9.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead  in  London, England
    Current Employee - Technical Lead in London, England

    I have been working at IBM full-time for more than a year

    Pros

    Pay, flexibility, benefits

    Cons

    Not very dynamic, takes too long to get anything done

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    IBM is going downhill (FAST)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  London, England
    Current Employee - Senior Consultant in London, England

    I have been working at IBM full-time for more than 5 years

    Pros

    It used to be a great company.
    It has great staff at consultant level.

    Cons

    The leadership is simply woeful (especially UK GBS).
    The views, feelings, and opinions of staff are simply not considered (that is the truth, no matter what they say).
    Business is going from bad to worse.
    They over-complicate things, lack innovation, fail to recognise real talent.
    The Peter Principle rules in IBM, people are promoted to their level of incompetence.

    Advice to ManagementAdvice

    Get out. Bring in new management who are competent to lead this business.
    Just because 3% of the work IBM does is world class should not blind you to the 97% of average and poor work delivered.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant  in  London, England
    Former Employee - Managing Consultant in London, England

    I worked at IBM full-time for more than 10 years

    Pros

    Used to be a great company, still has a reputation

    Cons

    The resourcing of staff is one way, you get treated like a piece of meat. Emails to you state you will be taking roles (can't yet specify what the role will be, where or for how long) but you will have to take it even if you only match the spec by 50% - this is mandatory and non-negotiable!

    Advice to ManagementAdvice

    Get real in how you treat people. I know you are doing this so people will leave, as you are over staffed, but what happens when you get your numbers down to the required level? More will leave and even less will want to join you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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