IBM Reviews

Updated 29 October 2014
Updated 29 October 2014
11,955 Reviews
3.1
11,955 Reviews
Rating Trends

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IBM CEO Virginia Rometty
Virginia Rometty
3,751 Ratings

Review Highlights

Pros
  • Work from home 2 days/week if you have to commute over 45 minutes to the office (in 1321 reviews)

  • Work life balance ( Work from home) & wider opportunity if you have good network (in 1289 reviews)


Cons
  • Work life/balance depends entirely on the management of your individual projects (in 416 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 209 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good -joined as a graduate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in London, England
    Former Employee - Senior Consultant in London, England

    I worked at IBM full-time (more than 5 years)

    Pros

    good and lots of opportunity to move around if the manager likes you

    Cons

    reporting chains as long as the oceans

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    3 Years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IBM full-time (more than 3 years)

    Pros

    Very busy !
    Great customer focus
    Lots of very clever people

    Cons

    Lots of process and control

    Advice to ManagementAdvice

    Take more care of employees

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    I had an amazing career at IBM in 2 countries and many technical and sales roles developing a broad set of skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Service Sales in London, England
    Former Employee - IT Service Sales in London, England

    I worked at IBM full-time (more than 10 years)

    Pros

    IBM has a lot to offer for individuals who are ambitious to develop their career. IBM adds most value and delivers the strongest in complex business opportunities and projects. It is offers a good range of perks like pension, car allowance etc.

    Cons

    You have to look after yourself as that is expected by IBM who used to look after their employees when I started at IBM in 1984 much better.

    Advice to ManagementAdvice

    IBM should prioritise and look after its employees better and not let their objective of achieving its 2015 revenue per share get in the way of everything else, sometime including customers.

    Recommends
    Neutral Outlook
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  5. 2 people found this helpful  

    A dystopian tragedy (update)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England

    I have been working at IBM full-time (more than 10 years)

    Pros

    The ability to work from home. Still an ok severance package, although signs that HR are starting to manufacture poor performance reviews to get people out the door without the package.

    Cons

    Its not really clear what the company does anymore, aside from having a core competence in 'reinventing itself'. IBM is expert at acquiring companies then milking existing customers. Over a few years all the value of the acquisition is destroyed. The bureaucracy is something to be experienced, as are the internal IT systems. These are slow and fail constantly. The internal search engine is a joke - it takes ages to return useless results. The sale process is the only thing that is important, delivery is seen as an inconvenient expense. There is no point in working for promotion, people expect to be Resource Adjusted sooner or later.

    Advice to ManagementAdvice

    Well done Ginni for finally scrapping roadkill 2015. Although, my suspicion is that it no longer became possible to keep up the facade. Although the share price has been hit the market will return when it can see that the company is generating real rather than paper value.

    The management know via surveys that morale is rock bottom. Realize that whoever is left is good, so empower the grass roots. Don't start cutting staff - do an Amazon and pay no or reduced dividends (Roadmap 2019?) so as to invest in the future.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Another brilliant in-house IT team outsourced to IBM. Less than 25% still there after 12 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England

    I have been working at IBM full-time (more than 3 years)

    Pros

    Job security, challenge, opportunities, variety, travel, big name employer, reputation, looks good on a CV.

    Cons

    Virtually non-existent management of it's people and what there is comes from a 'must-do-it' process. I spend about 30 minutes per year with my manager (because he has to). All IBM cares about is selling more services and profiting from pimping out its highly skilled employees to any big business with more money than sense and paying its employees as little as it can get away with. Like a great number of IBMers (horrible horrible horrible phrase) I was TUPE'd in following a penny-pinching outsource exercise which took a brilliantly run IT team of about 30 on-shore individuals from a large telecoms operator and offshored most of the roles to India. A year later, two thirds took the money and ran, a quarter are still there (deeply unhappily so) and a three of us took up new IBM placements. Predictably, outsourcing has now stopped at the operator as a result of poor feedback. The feeling of belonging does not exist at IBM. The only reminder I have that I work for IBM is when you see advertising boards at tennis matches saying 'IBM'. They couldn't give a damn about employees as long as they bring in revenue and keep their clients quiet. I could go on and on all day. Suffice to say, if IBM threaten to outsource your job, take the money and run.

    Advice to ManagementAdvice

    Start caring genuinely about your key asset, ie your delivery employees. Without them IBM is nothing but expensive suits talking a good game, chasing ever larger salaries. The market for IT experts is picking up all the time and your staff are voting with their feet. I feel zero loyalty to IBM and will happily move on when the right opportunity comes along. IBM only works for those gifted in self-promotion. The promotion process relies on you spending 60+ hours of your own time typing in evidence into a ridiculously cumbersome home made system to give the business some idea what you actually do. Seriously. That's how well they know you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Used to be a great company, now a shadow of its former self.

    • Senior Management
    Former Employee - Sales Specialist in London, England
    Former Employee - Sales Specialist in London, England

    I worked at IBM full-time (more than 10 years)

    Pros

    Variety of roles, some good people.

    Cons

    Everyone thinks they are the boss, and so nothing really gets done.

    Advice to ManagementAdvice

    Get rid of dead wood managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Challenging and A Great Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at IBM full-time (more than 10 years)

    Pros

    Excellent place to gain experience on a wide range of consulting engagements. Very performance driven company with some solid executive management of the balance sheet. Very focused on providing innovative solutions to clients. Good training and development opportunities.

    Cons

    Employees don't really matter, you are clearly a cost item and managed appropriately. Very bureaucratic - process drives everything.

  9.  

    The Business Equivalent of the Borg!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Developer in London, England
    Former Employee - Information Developer in London, England

    I worked at IBM full-time (less than an year)

    Pros

    A large company does provide a level of stability.

    Cons

    IBM grow by identifying new innovations and then buying the smaller companies that made them. They're so large that they can continue to do this.

    The biggest problem is that you end up with a few hundred emails every day, most of which are people NOT adding any useful information to a topic, but saying that they agree totally with the email, and how fantastic it is! This isn't the way to run projects; most IT firms I'd worked for previously (including Sun Microsystems) would only want you to "reply to all" in the event that you had some technical information that was relevant to the email, and NOT because you were trying to have your name made known to everybody.

    Doesn't Recommend
    No opinion of CEO
  10.  

    A once great company, still offering a great variety of opportunity, but not the place to work it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in London, England
    Current Employee - Sales Specialist in London, England

    I have been working at IBM full-time (more than 10 years)

    Pros

    Reputation of IBM. Variety of possible jobs and customers to work with. Great community of people across the world.

    Cons

    People management has deteriorated greatly over the last 10 years.

    Advice to ManagementAdvice

    Focus on a real strategy, not the infamous E/R target. Get back to people management. Get back to "respect for the individual".

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good place to start career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in London, England
    Former Employee - Consultant in London, England

    I worked at IBM full-time (more than an year)

    Pros

    Lots of training, experienced team of mentors, interesting sector.

    Cons

    Old building, travel not that exciting locations, not the best compensation.

    Recommends
    Positive Outlook
    No opinion of CEO

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