IBM Reviews

Updated 20 September 2014
Updated 20 September 2014
11,617 Reviews
3.1
11,617 Reviews
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IBM CEO Virginia Rometty
Virginia Rometty
3,579 Ratings

Review Highlights

Pros
  • Most managers are pretty flexible if you want to work from home a couple days a week (in 1228 reviews)

  • There are no unrealistic expectations causing work-life balance to be messed up (in 1189 reviews)


Cons
  • Though the company espouses work life balance there is no getting away from work (in 373 reviews)

  • Senior Management thinks that too many metrics are replacement for good management (in 202 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Once great now mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant  in  London, England
    Current Employee - IT Consultant in London, England

    I have been working at IBM full-time for more than 10 years

    Pros

    Large company with room to move about

    Cons

    Higher management driven by numbers, people are just a resource to be used and discarded

    Advice to ManagementAdvice

    Go back to the values of the past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Being part of IBM after an acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Glasgow, Scotland
    Former Employee - Sales Specialist in Glasgow, Scotland

    I worked at IBM full-time for more than 3 years

    Pros

    The access to large accounts....who has not heard of IBM, it certainly gets you into places, but unfortunately, IBM's customer service is not always the best particularly on smaller accounts. They do have a great process for inyegrating newly acquired companies, as they set up a management team just for the first 18 months, to invest in 'knowing the IBM way' and provide IBM mentors to assist in guiding you into the company.

    Cons

    As they are one of the largest companies on the planet, they do have an inordinate amount of processes, which are really frustrating at best and at worst they can cost you money! Their matrix management and overlays process means many non value add employees get compensated. The extension of this on very large accounts particulalrly end of qrtrs, enterprise deals can substantially reduce the value of your initial deal, as it may get put into a huge pot, which is offset with amega discount to win the deal, so the individual value prop goes out of the window.

    Advice to ManagementAdvice

    Let salesman sell and stop the confounded processes and micro management, try to retain as much of the intelligence acquired with the companies purchased, do not just offer 'golden hellos' to the senior execs and owners who negotiated their pensions as part of the deal, put some tie ins for the rest of the staff....IBM share options that do not vest for 3 years or they can have triple the number if they stay for 3 years or longer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Experience at IBM has been rewarding and insightful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assist  in  London, England
    Current Employee - Sales Assist in London, England

    I have been working at IBM full-time for more than 3 years

    Pros

    Flexible working and lots of learning/development opportunities

    Cons

    Can be very bureaucratic. If you have a difficult manager, it can be tough to work for them. The focus on EPS has led IBM down a transformation path that is difficult for employees to recover from.

    Advice to ManagementAdvice

    Focus on Employee satisfaction and be less "corporate".

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Managing Consultant  in  London, England
    Current Employee - Senior Managing Consultant in London, England

    I have been working at IBM full-time for more than 5 years

    Pros

    Get to do Great projects

    Cons

    IBM has very Bureaucratic processes

    Advice to ManagementAdvice

    Improve processes

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Iconic company in a downward spiral driven by short term thinking and overemphasis on cost cutting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Partner  in  London, England
    Current Employee - Associate Partner in London, England

    I have been working at IBM full-time for more than 8 years

    Pros

    Strong brand name, smart coworkers, interesting work, flexible working arrangements (in some roles, primarily internal roles rather than consulting).

    Cons

    The company is under pressure and the response has been excessive focus on cost rather than growing revenue. This is driven by a need to meet quarterly figures and has jeopardised the long term health of the company. Years of meeting figures through underinvestment, travel bans, cutting employee compensation (especially through lack of or minuscule bonuses and decreased benefits), cancelling training, moving jobs to India, etc. have put the company in a poor position to compete. Extreme miserliness has destroyed morale. This is a company that has removed all office supplies and cut the janitorial staff so much that rat traps are now required to control a vermin problem. Span of control is so large that career development and coaching is pretty much non existent.

    Advice to ManagementAdvice

    Do what you know needs to be done and take the short term hit to earnings before it is too late. Think of your long term legacy and protect a great brand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Interesting very varied role involving problem solving and hands-on technical development and installation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Architect  in  London, England
    Current Employee - Systems Architect in London, England

    I have been working at IBM full-time for more than 8 years

    Pros

    The job role always gives an opportunity to learn new skills.

    Cons

    There is very little career development - more interest from management in making numbers!

    Advice to ManagementAdvice

    More one-to-one reviews built into the Calendar... need to show some sign that they care for their employees!

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    It all depends about your immediate manager and team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Penetration Tester  in  London, England
    Current Employee - Penetration Tester in London, England

    I have been working at IBM full-time for more than 8 years

    Pros

    Salary increase every year, Also chance to get more money through different programs/bonuses.

    Cons

    Too much levels of approvals (especially if past year was bad) even for simple things.

    Advice to ManagementAdvice

    Levels of approvals does not guarantee cost saving.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Vibrant, challenging but ultimately invaluable introduction to the life of a technology consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Trainee  in  London, England
    Current Employee - Industrial Trainee in London, England

    I have been working at IBM as an intern for more than a year

    Pros

    The work was challenging and the training opportunities bountiful.

    Cons

    Hard to handle a crash course in politics with the PDA (HR) Managers.

    Advice to ManagementAdvice

    Be more transparent in your assessment of trainees, if there is a ranking system admit it!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Central control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Manager  in  Wideopen, England
    Former Employee - Delivery Manager in Wideopen, England

    I worked at IBM full-time for more than 10 years

    Pros

    Big global and respected brand

    Cons

    Controls are now more central and no chance offered for local change

    Advice to ManagementAdvice

    Trust in your appointments

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Lost the plot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Manager  in  Manchester, England
    Former Employee - Client Manager in Manchester, England

    I worked at IBM full-time for more than 10 years

    Pros

    Bright and very capable people
    Excellent Brand
    Global and product reach

    Cons

    The focus on the 2015 share price means that customers and employees no longer matter. The level of inspection and reviews is ridiculous. Some of these take place at weekends too. The company only cares about the share price and people are regularly bullied to inflate the results. Such a shame as used to be a great company .

    Advice to ManagementAdvice

    Go back to basics. Remember customers pay your bills? Stop bullying the staff ! IBM was a great company and could be great again but would need a major shake up to achieve that. Management at all levels needs looking at. Very sad

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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